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This page provides guidance for troubleshooting issues with these products and services.  ...r Windows Legacy OutlookEnd users Find help, training, and technical.","hitHighlights":[{"start":0,"length":30},{"start":33,"length":8},{"start":216,"length":24},{"start":294,"length":9}]}],"lastUpdatedDate":"2026-09-15T02:04:00+00:00","breadcrumbs":[],"category":"Documentation","products":["Microsoft 365","Microsoft 365 Apps"]},{"title":"Fix Outlook connection problems in Microsoft 365 - Exchange","url":"https://learn.microsoft.com/en-us/troubleshoot/exchange/outlook-issues/outlook-connection-issues","displayUrl":{"content":"/troubleshoot/exchange/outlook-issues/outlook-connection-issues","hitHighlights":[{"start":23,"length":7},{"start":38,"length":7}]},"description":"Fix Outlook connection problems for Microsoft 365 account Summarize this article for me In this article If you\u0027re using Outlook to access your Microsoft 365 email account or another Exchange-based email account, and you\u0027re having problems, we want to get you back to sending and receiving email as quickly as possible. Note If you\u0027re looking for.","descriptions":[{"content":"Fix Outlook connection problems for Microsoft 365 account Summarize this article for me In this article If you\u0027re using Outlook to access your Microsoft 365 email account or another Exchange-based email account, and you\u0027re having problems, we want to get you back to sending and receiving email as quickly as possible. 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However, when you send a.","hitHighlights":[{"start":13,"length":6},{"start":27,"length":29},{"start":60,"length":14},{"start":212,"length":22},{"start":236,"length":21}]}],"lastUpdatedDate":"2025-06-25T10:04:00+00:00","breadcrumbs":[],"category":"Documentation","products":["Outlook"]},{"title":"Command line version of Get Help - Microsoft 365","url":"https://learn.microsoft.com/en-us/troubleshoot/microsoft-365/admin/miscellaneous/get-help-command-line-overview","displayUrl":{"content":"/troubleshoot/microsoft-365/admin/miscellaneous/get-help-command-line-overview","hitHighlights":[]},"description":"This article is for Microsoft 365 administrators only. For help to diagnose and fix issues that affect Microsoft Office, Microsoft 365, or Microsoft Outlook on your computer, you can... Note The scenarios that are supported by the command line version of Get Help aren\u0027t available for new Outlook and new Teams. 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End users Find help, training, and technical.","hitHighlights":[{"start":0,"length":30},{"start":33,"length":8}]}],"lastUpdatedDate":"2026-08-08T02:07:00+00:00","breadcrumbs":[],"category":"Documentation","products":["Microsoft 365","Microsoft Teams","SharePoint"]},{"title":"Use the Outlook mail REST API - Microsoft Graph v1.0","url":"https://learn.microsoft.com/en-us/graph/api/resources/mail-api-overview","displayUrl":{"content":"/graph/api/resources/mail-api-overview","hitHighlights":[]},"description":"Use the Outlook mail REST API Summarize this article for me In this article Microsoft Graph lets your app get authorized access to a user\u0027s Outlook mail data in a personal or organization account. With the appropriate delegated or application mail permissions, your app can access the mail data of the signed-in user or any user in a tenant. For.","descriptions":[{"content":"Use the Outlook mail REST API Summarize this article for me In this article Microsoft Graph lets your app get authorized access to a user\u0027s Outlook mail data in a personal or organization account. With the appropriate delegated or application mail permissions, your app can access the mail data of the signed-in user or any user in a tenant. For.","hitHighlights":[{"start":101,"length":95}]}],"lastUpdatedDate":"2026-04-10T01:40:00+00:00","breadcrumbs":[],"category":"Documentation","products":["Microsoft Exchange Online","Microsoft Graph","Outlook"]},{"title":"Discover New Outlook for Windows - Training","url":"https://learn.microsoft.com/en-us/training/paths/discover-new-outlook-windows/","displayUrl":{"content":"/training/paths/discover-new-outlook-windows/","hitHighlights":[{"start":29,"length":7}]},"description":"Discover new Outlook for Windows At a glance Level Beginner Skill \u0026nbsp; Product Microsoft 365 Copilot Microsoft Copilot Role Business User Subject Artificial intelligence Ready to take control of your inbox, calendar, and contacts. 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See Create shared mailboxes in the Exchange admin center If you\u0027re not sure if you should create a shared mailbox or a.","hitHighlights":[]}],"lastUpdatedDate":"2026-05-28T23:08:00+00:00","breadcrumbs":[],"category":"Documentation","products":["Microsoft 365","Microsoft 365 Admin Center","Outlook"]},{"title":"Clear the Office cache - Office Add-ins","url":"https://learn.microsoft.com/en-us/office/dev/add-ins/testing/clear-cache","displayUrl":{"content":"/office/dev/add-ins/testing/clear-cache","hitHighlights":[]},"description":"Delete the contents of the Wef folder as noted for Excel, Word, and PowerPoint in Manually clear the cache in Excel, Word, and PowerPointIf your Outlook add-in uses the unified manifest for Microsoft 365, also delete the following folder. New Outlook on Windows To clear the cache in new Outlook on Windows, perform the following steps. Close the.","descriptions":[{"content":"Delete the contents of the Wef folder as noted for Excel, Word, and PowerPoint in Manually clear the cache in Excel, Word, and PowerPointIf your Outlook add-in uses the unified manifest for Microsoft 365, also delete the following folder. New Outlook on Windows To clear the cache in new Outlook on Windows, perform the following steps. Close the.","hitHighlights":[]}],"lastUpdatedDate":"2026-10-28T02:16:00+00:00","breadcrumbs":[],"category":"Documentation","products":["Office","Office Add-ins","Windows"]},{"title":"Release notes for Office for Mac - Office release notes","url":"https://learn.microsoft.com/en-us/officeupdates/release-notes-office-for-mac","displayUrl":{"content":"/officeupdates/release-notes-office-for-mac","hitHighlights":[]},"description":"Outlook Quality and performance improvements. Outlook Quality and performance improvements. Outlook Quality and performance improvements. October 14, 2026 Version 16.114 (Build 26101123) Feature updates Outlook General: Supported Microsoft 365 apps can now appear dynamically in the Outlook left rail. Outlook Mail: Folder archive policies now.","descriptions":[{"content":"Outlook Quality and performance improvements. Outlook Quality and performance improvements. Outlook Quality and performance improvements. October 14, 2026 Version 16.114 (Build 26101123) Feature updates Outlook General: Supported Microsoft 365 apps can now appear dynamically in the Outlook left rail. Outlook Mail: Folder archive policies now.","hitHighlights":[]}],"lastUpdatedDate":"2026-10-28T19:56:00+00:00","breadcrumbs":[],"category":"Documentation","products":["Excel","Outlook","Word"]},{"title":"Send Email as a Distribution List - Microsoft 365 admin","url":"https://learn.microsoft.com/en-us/microsoft-365/admin/manage/send-email-as-distribution-list","displayUrl":{"content":"/microsoft-365/admin/manage/send-email-as-distribution-list","hitHighlights":[]},"description":"Send email as a distribution list Summarize this article for me In this article You can send email as a distribution list so replies appear to come from the group instead of an individual member. This article explains how to do it in Outlook and Outlook on the web. Before you begin Before you perform the steps in this article, make sure the.","descriptions":[{"content":"Send email as a distribution list Summarize this article for me In this article You can send email as a distribution list so replies appear to come from the group instead of an individual member. This article explains how to do it in Outlook and Outlook on the web. Before you begin Before you perform the steps in this article, make sure the.","hitHighlights":[{"start":0,"length":34},{"start":87,"length":35}]}],"lastUpdatedDate":"2026-04-30T18:46:00+00:00","breadcrumbs":[],"category":"Documentation","products":["Microsoft 365","Outlook"]},{"title":"Report phishing and suspicious emails in Outlook for admins - Microsoft Defender for Office 365","url":"https://learn.microsoft.com/en-us/defender-office-365/submissions-outlook-report-messages","displayUrl":{"content":"/defender-office-365/submissions-outlook-report-messages","hitHighlights":[{"start":33,"length":7}]},"description":"Report phishing and suspicious emails in Outlook for admins Summarize this article for me In this article Tip Did you know you can try the features in Microsoft Defender for Office 365 Plan 2 for free. Use the 90-day Defender for Office 365 trial at the Microsoft Defender portal trials hub. Learn about who can sign up and trial terms on Try.","descriptions":[{"content":"Report phishing and suspicious emails in Outlook for admins Summarize this article for me In this article Tip Did you know you can try the features in Microsoft Defender for Office 365 Plan 2 for free. Use the 90-day Defender for Office 365 trial at the Microsoft Defender portal trials hub. 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If you cancel the.","descriptions":[{"content":"Outlook continually prompts for your password when you try to connect to Microsoft 365 Summarize this article for me In this article Symptoms When you try to create an Outlook profile or connect to a Microsoft 365 mailbox, you\u0027re continually prompted for credentials while the client displays a \u0022trying to connect...\u0022. message. 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Or, you receive the following error message: Outlook not responding Cause This problem occurs for one or.","descriptions":[{"content":"Outlook not responding error or Outlook freezes when you open a file or send mail Summarize this article for me In this article Symptoms When you open a file or send an email message in Microsoft Outlook 2010 or later versions, Outlook freezes. Or, you receive the following error message: Outlook not responding Cause This problem occurs for one or.","hitHighlights":[{"start":0,"length":48},{"start":235,"length":9}]}],"lastUpdatedDate":"2025-09-11T02:02:00+00:00","breadcrumbs":[],"category":"Documentation","products":["Outlook","Windows"]},{"title":"Add a shared mailbox as an additional account in Outlook Desktop","url":"https://learn.microsoft.com/en-us/microsoft-365-apps/outlook/profiles-and-accounts/add-shared-mailbox-as-additional-account","displayUrl":{"content":"/microsoft-365-apps/outlook/profiles-and-accounts/add-shared-mailbox-as-additional-account","hitHighlights":[{"start":20,"length":7}]},"description":"Add a shared mailbox as an additional account in Outlook Desktop Summarize this article for me In this article You can include a shared mailbox in your Microsoft Outlook profile as an automapped mailbox, an additional mailbox, or an additional account. This article ... Describes how to add a shared or regular mailbox as an additional account in.","descriptions":[{"content":"Add a shared mailbox as an additional account in Outlook Desktop Summarize this article for me In this article You can include a shared mailbox in your Microsoft Outlook profile as an automapped mailbox, an additional mailbox, or an additional account. This article ... Describes how to add a shared or regular mailbox as an additional account in.","hitHighlights":[{"start":0,"length":38},{"start":128,"length":16},{"start":286,"length":5},{"start":292,"length":8},{"start":310,"length":12},{"start":324,"length":12}]}],"lastUpdatedDate":"2026-09-11T14:34:00+00:00","breadcrumbs":[],"category":"Documentation","products":["Outlook"]},{"title":"Error 0x8004010F when sending or receiving email - Outlook","url":"https://learn.microsoft.com/en-us/troubleshoot/outlook/synchronization/error-0x8004010f-when-sending-or-receiving-emails","displayUrl":{"content":"/troubleshoot/outlook/synchronization/error-0x8004010f-when-sending-or-receiving-emails","hitHighlights":[{"start":14,"length":7}]},"description":"Error 0x8004010F when you try to send or receive email in Outlook 2010 or Outlook 2013 Summarize this article for me In this article Original KB number: \u00A0 2659085 Summary This issue is caused by the corrupted Outlook profile. You can try to create a new profile to resolve the... Symptoms When you try to send or to receive email in Outlook 2010,.","descriptions":[{"content":"Error 0x8004010F when you try to send or receive email in Outlook 2010 or Outlook 2013 Summarize this article for me In this article Original KB number: \u00A0 2659085 Summary This issue is caused by the corrupted Outlook profile. You can try to create a new profile to resolve the... 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There are three ways to use Microsoft Dynamics 365 and  Outlook together: Dynamics 365 App for Outlook Dynamics.","descriptions":[{"content":"Frequently asked questions about synchronizing records between Microsoft Dynamics 365 apps and Microsoft Outlook Summarize this article for me In this article What\u0027s the best way to use Outlook and Microsoft Dynamics 365 apps together. There are three ways to use Microsoft Dynamics 365 and  Outlook together: Dynamics 365 App for Outlook Dynamics.","hitHighlights":[{"start":32,"length":15}]}],"lastUpdatedDate":"2025-05-12T19:02:00+00:00","breadcrumbs":[],"category":"Documentation","products":["Dynamics 365","Outlook"]},{"title":"Overview of using Outlook and Power Automate - Power Automate","url":"https://learn.microsoft.com/en-us/power-automate/email-overview","displayUrl":{"content":"/power-automate/email-overview","hitHighlights":[]},"description":"Overview of using Outlook and Power Automate Summarize this article for me In this article Connectors represent the service to which you want to connect. For example, you can use the OneDrive, SharePoint, or Twitter (now X) connectors to use those services. Two of the most popular connectors used in cloud flows to send or receive email are the.","descriptions":[{"content":"Overview of using Outlook and Power Automate Summarize this article for me In this article Connectors represent the service to which you want to connect. For example, you can use the OneDrive, SharePoint, or Twitter (now X) connectors to use those services. Two of the most popular connectors used in cloud flows to send or receive email are the.","hitHighlights":[{"start":144,"length":9}]}],"lastUpdatedDate":"2026-10-29T01:03:00+00:00","breadcrumbs":[],"category":"Documentation","products":["Office 365","Outlook","Power Automate"]},{"title":"Deployment overview for the new Outlook for Windows","url":"https://learn.microsoft.com/en-us/microsoft-365-apps/outlook/get-started/deployment-new-outlook","displayUrl":{"content":"/microsoft-365-apps/outlook/get-started/deployment-new-outlook","hitHighlights":[{"start":20,"length":7},{"start":55,"length":7}]},"description":"Deployment overview for the new Outlook for Windows Summarize this article for me In this article The new Outlook for Windows client installer is now available either from the Microsoft Store or the Office Content Delivery Network (CDN). The new Outlook is currently offered as a preview upgrade to classic Outlook for Windows through a toggle..","descriptions":[{"content":"Deployment overview for the new Outlook for Windows Summarize this article for me In this article The new Outlook for Windows client installer is now available either from the Microsoft Store or the Office Content Delivery Network (CDN). The new Outlook is currently offered as a preview upgrade to classic Outlook for Windows through a toggle..","hitHighlights":[]}],"lastUpdatedDate":"2025-12-05T03:22:00+00:00","breadcrumbs":[],"category":"Documentation","products":["Windows"]},{"title":"How to deploy Dynamics 365 App for Outlook","url":"https://learn.microsoft.com/en-us/dynamics365/outlook-app/deploy-dynamics-365-app-for-outlook","displayUrl":{"content":"/dynamics365/outlook-app/deploy-dynamics-365-app-for-outlook","hitHighlights":[{"start":13,"length":7},{"start":53,"length":7}]},"description":"Deploy and install Dynamics 365 App for Outlook Summarize this article for me In this article This topic covers how to set up and deploy Dynamics 365 App for Outlook. Dynamics 365 App for Outlook works with customer engagement apps (such as Dynamics 365 Sales, Dynamics 365 Customer Service, Dynamics 365 Marketing, Dynamics 365 Field Service,.","descriptions":[{"content":"Deploy and install Dynamics 365 App for Outlook Summarize this article for me In this article This topic covers how to set up and deploy Dynamics 365 App for Outlook. Dynamics 365 App for Outlook works with customer engagement apps (such as Dynamics 365 Sales, Dynamics 365 Customer Service, Dynamics 365 Marketing, Dynamics 365 Field Service,.","hitHighlights":[{"start":118,"length":8},{"start":129,"length":8},{"start":195,"length":37}]}],"lastUpdatedDate":"2026-08-20T19:09:00+00:00","breadcrumbs":[],"category":"Documentation","products":["Dynamics 365","Outlook"]},{"title":"Share your calendar or open a shared calendar","url":"https://learn.microsoft.com/en-us/microsoft-365-apps/outlook/calendaring/open-shared-calendar","displayUrl":{"content":"/microsoft-365-apps/outlook/calendaring/open-shared-calendar","hitHighlights":[{"start":20,"length":7}]},"description":"Share your calendar or open a shared calendar Summarize this article for me In this article Share your calendar with others If you\u0027re using Microsoft 365 and Exchange Online, see Calendar sharing in Microsoft 365.  ...n and shared calendars in Outlook for Mac Outlook for Mobile: Calendar sharing in Outlook mobile Outlook.com: Share your calendar.","descriptions":[{"content":"Share your calendar or open a shared calendar Summarize this article for me In this article Share your calendar with others If you\u0027re using Microsoft 365 and Exchange Online, see Calendar sharing in Microsoft 365.  ...n and shared calendars in Outlook for Mac Outlook for Mobile: Calendar sharing in Outlook mobile Outlook.com: Share your calendar.","hitHighlights":[]}],"lastUpdatedDate":"2026-08-22T03:05:00+00:00","breadcrumbs":[],"category":"Documentation","products":["Microsoft 365","Outlook"]}],"spellingCorrection":[],"scopeRemoved":false,"count":305995,"nextLink":"https://learn.microsoft.com/api/Search?locale=en-us\u0026search=outlook%E3%80%81%E6%82%A8%E8%BC%B8%E5%85%A5%E7%9A%84%E8%B3%87%E8%A8%8A%E8%88%87%E6%82%A8%E5%B8%B3%E6%88%B6%E7%9A%84%E6%9B%BF%E4%BB%A3%E9%9B%BB%E5%AD%90%E9%83%B5%E4%BB%B6%E4%B8%A6%E4%B8%8D%E7%9B%B8%E7%AC%A6%E3%80%82%E7%9B%AE%E5%89%8D%E7%9A%84%E9%9B%BB%E5%AD%90%E9%83%B5%E4%BB%B6%E4%BB%A5%E5%BC%80%E5%A4%B4\u0026$skip=30","srcheng":"02","termHasSynonyms":false,"searchType":"semantic"}