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Add comments to bots (Preview)

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Important

This topic contains pre-release documentation and is subject to change.

Preview features aren't meant for production use and may have restricted functionality. These features are available before an official release so that customers can get early access and provide feedback.

Comments are notes that are associated with items in your bot. Use comments to help your team collaborate on the bot and provide feedback, or provide additional information on implementation details in your bot.

In Power Virtual Agents comments can be attached to topics and individual nodes within topics. The comments are stored in a table in Dataverse in the default solution.

Comments are commonly questions, feedback, or ideas that can provide important context for other makers who work on your bot's topics.

You can create comment threads to track a single or multiple issues, and you can delete or resolve them if they're no longer relevant.

Comment threads are created when someone replies to an existing comment. Using threads means you can discuss a single issue without getting confused with lots of replies about different things.

Screenshot of the Comments pane.

Prerequisites

Manage comments

The Comments pane lets you create new comment threads, resolve or delete comment threads, and add or delete individual comments.

You open the pane by selecting the Comments icon at the top of the authoring canvas for a topic.

Screenshot with the Open comments menu icon selected, the menu icon looks like a chat box.

Comment threads can be created at both the topic level and for individual nodes within the topic.

Both types of comment threads are shown in the Comments pane. Topic-level topics will show first, in order of when they were created, and node-level topics will show in the order of where the node appears in the topic.

Selecting a node-level comment thread will move the authoring canvas to the associated node and highlight it.

Selecting a topic-level comment thread will move the authoring canvas to the last selected node.

Create a topic-level comment thread

To create a new topic-level comment thread, open the Comments pane and select New.

Enter your comment and select Post comment at the bottom of the comment entry field. You can also press Ctrl+Enter to post the comment.

Create a node-level comment thread

To create a new topic-level comment thread, select the menu icon (. . .) at the top of the node, and then New comment.

Enter your comment and select Post comment at the bottom of the comment entry field. You can also press Ctrl+Enter to post the comment.

A comment icon will appear next to a node that has comments. You can select the icon to open the Comments pane and go to the first comment for that node.

Edit, delete, and resolve comment threads

Select the menu icon at the top of the comment thread to edit the initial comment, delete the entire thread, or resolve the entire thread.

Screenshot of the menu that appears with the items Edit comment, Delete thread, and Resolve thread.

  • Editing the initial comment lets you change only that comment. Other comments in the thread won't be affected.
  • Deleting a thread removes it completely. You can't restore deleted comments or threads.
  • Resolving a thread causes it to appear faded, and places the label Resolved at the top of the thread. Select the arrow icon at the top of the thread to unresolve a thread. Unresolving a thread lets you add more comments.

Edit and delete individual comments

Select the menu icon at the top of an individual comment, next to the your name, to edit or delete a comment.

You can only edit or delete comments that you created.

  • Editing the comment lets you change that comment.
  • Deleting the comment removes it completely from that thread. You can't restore deleted comments.

Additional notes