Job Router Operations
Operations
| Accept Job Offer |
Accepts an offer to work on a job and returns a 409/Conflict if another agent accepted the job already. |
| Cancel Job |
Submits request to cancel an existing job by Id while supplying free-form cancellation reason. |
| Close Job |
Closes a completed job. |
| Complete Job |
Completes an assigned job. |
| Decline Job Offer |
Declines an offer to work on a job. |
| Delete Job |
Deletes a job and all of its traces. |
| Delete Worker |
Deletes a worker and all of its traces. |
| Get In Queue Position |
Gets a job's position details. |
| Get Job |
Retrieves an existing job by Id. |
| Get Queue Statistics |
Retrieves a queue's statistics. |
| Get Worker |
Retrieves an existing worker by Id. |
| List Jobs |
Retrieves list of jobs based on filter parameters. |
| List Workers |
Retrieves existing workers. |
| Reclassify Job |
Reclassify a job. |
| Unassign Job |
Unassign a job. |
| Upsert Job |
Creates or updates a router job. |
| Upsert Worker |
Creates or updates a worker. |