Note
The following information is about Microsoft Stream (Classic) which will eventually be retired and replaced by Stream (on SharePoint). To start using the newer video solution today, just upload your videos to SharePoint, Teams, Yammer, or OneDrive. Videos stored in Microsoft 365 the way you'd store any other file is the basis for Microsoft Stream (on SharePoint). Learn more...
Microsoft Stream (Classic) upload errors
Upload errors
| Error | Fix |
|---|---|
| Corrupted/invalid/unsupported format | Check the list of supported upload formats. If you need to transcode your video, you can use Azure Media Services, as described in Encode assets. |
| Unexpected failure while processing | Try again soon, as this is likely a transient error. |
If you are still having trouble, feel free to ask a question on our support forum.