How to troubleshoot Azure Information Protection policy issues

Most policy issues in Microsoft Azure Information Protection are caused by configuration problems. The articles that are referenced in this troubleshooter can help you configure policies correctly.

Original product version:   Azure Information Protection
Original KB number:   4516523

Service policy issues

Client policy issues

Export Azure Information Protection logs

To export Azure Information Protection logs, follow these steps:

  1. Open an Office document or create an email message in Outlook.
  2. Select Protect  > Help and feedback.
  3. Select Export Logs.
  4. Save the logs to the location of your choice in case you have to attach them to any service request.