Tutorial: Azure Active Directory single sign-on (SSO) integration with Otsuka Shokai
In this tutorial, you'll learn how to integrate Otsuka Shokai with Azure Active Directory (Azure AD). When you integrate Otsuka Shokai with Azure AD, you can:
- Control in Azure AD who has access to Otsuka Shokai.
- Enable your users to be automatically signed-in to Otsuka Shokai with their Azure AD accounts.
- Manage your accounts in one central location - the Azure portal.
To learn more about SaaS app integration with Azure AD, see What is application access and single sign-on with Azure Active Directory.
Prerequisites
To get started, you need the following items:
- An Azure AD subscription. If you don't have a subscription, you can get a free account.
- Otsuka Shokai single sign-on (SSO) enabled subscription.
Scenario description
In this tutorial, you configure and test Azure AD SSO in a test environment.
- Otsuka Shokai supports IDP initiated SSO
Note
Identifier of this application is a fixed string value so only one instance can be configured in one tenant.
Adding Otsuka Shokai from the gallery
To configure the integration of Otsuka Shokai into Azure AD, you need to add Otsuka Shokai from the gallery to your list of managed SaaS apps.
- Sign in to the Azure portal using either a work or school account, or a personal Microsoft account.
- On the left navigation pane, select the Azure Active Directory service.
- Navigate to Enterprise Applications and then select All Applications.
- To add new application, select New application.
- In the Add from the gallery section, type Otsuka Shokai in the search box.
- Select Otsuka Shokai from results panel and then add the app. Wait a few seconds while the app is added to your tenant.
Configure and test Azure AD single sign-on for Otsuka Shokai
Configure and test Azure AD SSO with Otsuka Shokai using a test user called B.Simon. For SSO to work, you need to establish a link relationship between an Azure AD user and the related user in Otsuka Shokai.
To configure and test Azure AD SSO with Otsuka Shokai, complete the following building blocks:
- Configure Azure AD SSO - to enable your users to use this feature.
- Create an Azure AD test user - to test Azure AD single sign-on with B.Simon.
- Assign the Azure AD test user - to enable B.Simon to use Azure AD single sign-on.
- Configure Otsuka Shokai SSO - to configure the single sign-on settings on application side.
- Create Otsuka Shokai test user - to have a counterpart of B.Simon in Otsuka Shokai that is linked to the Azure AD representation of user.
- Test SSO - to verify whether the configuration works.
Configure Azure AD SSO
Follow these steps to enable Azure AD SSO in the Azure portal.
In the Azure portal, on the Otsuka Shokai application integration page, find the Manage section and select single sign-on.
On the Select a single sign-on method page, select SAML.
On the Set up single sign-on with SAML page, click the edit/pen icon for Basic SAML Configuration to edit the settings.

On the Basic SAML Configuration section the application is pre-configured in IDP initiated mode and the necessary URLs are already pre-populated with Azure. The user needs to save the configuration by clicking the Save button.
Otsuka Shokai application expects the SAML assertions in a specific format, which requires you to add custom attribute mappings to your SAML token attributes configuration. The following screenshot shows the list of default attributes, where as nameidentifier is mapped with user.userprincipalname. Otsuka Shokai application expects nameidentifier to be mapped with user.objectid, so you need to edit the attribute mapping by clicking on Edit icon and change the attribute mapping.

In addition to above, PureCloud by Genesys application expects few more attributes to be passed back in SAML response which are shown below. These attributes are also pre populated but you can review them as per your requirements.
Name Source Attribute Appid <Application ID>Note
<Application ID>is the value which you have copied from the Properties tab of Azure portal.
Create an Azure AD test user
In this section, you'll create a test user in the Azure portal called B.Simon.
- From the left pane in the Azure portal, select Azure Active Directory, select Users, and then select All users.
- Select New user at the top of the screen.
- In the User properties, follow these steps:
- In the Name field, enter
B.Simon. - In the User name field, enter the username@companydomain.extension. For example,
B.Simon@contoso.com. - Select the Show password check box, and then write down the value that's displayed in the Password box.
- Click Create.
- In the Name field, enter
Assign the Azure AD test user
In this section, you'll enable B.Simon to use Azure single sign-on by granting access to Otsuka Shokai.
In the Azure portal, select Enterprise Applications, and then select All applications.
In the applications list, select Otsuka Shokai.
In the app's overview page, find the Manage section and select Users and groups.

Select Add user, then select Users and groups in the Add Assignment dialog.

In the Users and groups dialog, select B.Simon from the Users list, then click the Select button at the bottom of the screen.
If you're expecting any role value in the SAML assertion, in the Select Role dialog, select the appropriate role for the user from the list and then click the Select button at the bottom of the screen.
In the Add Assignment dialog, click the Assign button.
Configure Otsuka Shokai SSO
When you connect to Customer's My Page from SSO app, the wizard of SSO setting starts.
If Otsuka ID is not registered, proceed to Otsuka-ID new registration. If you have registered Otsuka-ID, proceed to the linkage setting.
Proceed to the end and when the top screen is displayed after logging in to Customer's My Page, the SSO settings are complete.
The next time you connect to Customer's My Page from the SSO app, after the guidance screen opens, the top screen is displayed after logging in to Customer's My Page.
Create Otsuka Shokai test user
New registration of SaaS account will be performed at the first access to Otsuka Shokai. In addition, we will also associate Azure AD account and SaaS account at the time of new creation.
Test SSO
In this section, you test your Azure AD single sign-on configuration using the Access Panel.
When you click the Otsuka Shokai tile in the Access Panel, you should be automatically signed in to the Otsuka Shokai for which you set up SSO. For more information about the Access Panel, see Introduction to the Access Panel.
Additional resources
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