SMS Pricing

Important

SMS messages can be sent to and received from United States and Canada phone numbers. Phone numbers located in other geographies are not yet supported by Communication Services SMS.

Important

In most cases, customers with Azure subscriptions locations that match the country of the Number offer will be able to buy the Number. However, US and Canada numbers may be purchased by customers with Azure subscription locations in other countries. Please see here for details on in-country and cross-country purchases.

The Toll-free SMS service requires provisioning a toll-free number through the Azure portal. Once a toll-free number is provisioned, pay-as-you-go pricing applies to the leasing fee, and the usage fee. The leasing fee, and the usage fee is determined by the short code type, location of the short code, and the destination.

Toll Free Pricing

Leasing Fee

Fees for toll-free leasing are charged after provisioning and then recur on a month-to-month basis:

Country Number type Monthly fee
United States Toll-free $2/mo
Canada Toll-free $2/mo

Usage Fee

SMS offers pay-as-you-go pricing. The price is a per-message segment* charge based on the destination of the message. Messages can be sent by toll-free phone numbers to phone numbers located within the United States, Canada, and Puerto Rico.

The following prices include required communications taxes and fees:

Country Send Message Receive Message
United States $0.0075 $0.0075
Canada $0.0075 $0.0075

*Please see our guide on SMS character limits to learn more about message segments.

Carrier surcharge

A standard carrier surcharge is applicable to messages exchanged via toll-free numbers. A carrier surcharge is a per-message segment* charge and is subject to change. Carrier surcharge is calculated based on the destination of the message for sent messages and based on the sender of the message for received messages. See our guide on Carrier surcharges for details. See our pricing example here to see how SMS prices are calculated.

Country Send Message Receive Message
United States $0.0025 $0.0010
Canada $0.0085 NA

*Please see our guide on SMS character limits to learn more about message segments.

Important

Short Code availability is currently restricted to Azure enterprise subscriptions that have a billing address in the United States.

The Short Code service requires provisioning a short code through the Azure portal. Once a short code is provisioned, pay-as-you-go pricing applies to the leasing fee, usage fee, and the carrier surcharge. The leasing fee, usage fee, and the carrier surcharge are determined by the short code type, location of the short code, destination, and the carrier of the message.

Short Codes Pricing

Provisioning Fee

Fees for short code provisioning are charged during the short code provisioning period:

Fee type Description Fee
Setup Fee Charged at the time the Short Code is delivered $650
Random Short Code Fee Charged before to short code delivery. Waived for a limited period $1000/mo*

*Extra $500/mo would be charged for Vanity short codes

Note

Short Codes provisioning typically takes on average 8-12 weeks.

Leasing Fee

Fees for short code leasing are charged after provisioning is complete and then recur on a month-to-month basis:

Number type Monthly fee
Random Short Code $1000/mo*

*Extra $500/mo would be charged for Vanity short codes

Usage Fee

SMS offers pay-as-you-go pricing. The price is a per-message segment charge based on the destination of the message. Messages can be sent from a short code to phone numbers located within the United States.

The following prices include required communications taxes and fees:

Message Type Usage Fee
Send messages (per message segment*) $0.0075
Receive messages (per message segment*) $0.0075

*See our guide on SMS character limits to learn more about message segments.

Carrier surcharge

An extra flat carrier surcharge of $0.0025/sent message segment is also applicable. A carrier surcharge is subject to change. See our guide on Carrier surcharges for details.

Next steps

In this quickstart, you learned how to send SMS messages using Azure Communication Services.

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