Azure DevOps Services
See the following frequently asked questions (FAQs) and answers for access and permissions in Azure DevOps. For troubleshooting information, see Troubleshoot access and permission issues.
General
Why can't users access some features?
They may need a different access level assigned. This is in addition to permissions granted through security groups. For example, Stakeholder access access level provides partial support to select features, allowing users to view and modify work items, but not to use all features.
How do I find my administrator?
See one of the following articles: Look up a project administrator, Look up a project collection administrator, or Look up the organization owner.
I accidentally removed my permissions and am unable to grant them again. What should I do?
The only way to resolve this scenario is to Request an increase in permission levels.
Users and guest users
How do I remove users from Azure DevOps?
I added a user to my project. Why can't they see the project?
Verify that the user hasn't been added to a group where the project-level View project-level information permission is not set or is set to Deny. To learn more, see Change project-level permissions.
Why can't guest users search for Azure Active Directory users?
By default, Access via Azure AD FAQs. Azure AD guests can't search the Azure AD in the manner required by Azure DevOps.
Organizations
Why can't I create an organization?
Contact your administrator to determine if your organization is using the Azure AD tenant policy to restrict new organization creation.
Related articles
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