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Use the StorSimple Device Manager service to monitor hardware components and status

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Overview

This article describes the various physical and logical components in your on-premises StorSimple 8000 series device. It also explains how to monitor the device component status by using the Status and hardware health blade in the StorSimple Device Manager service.

The Status and hardware health blade shows the hardware status of all the StorSimple device components.

Under the list of components for 8100, there are three sections that describe:

  • Shared Components – These are not part of the controllers, such as disk drives, enclosure, Power and Cooling Module (PCM) components and PCM temperature, line voltage, and line current sensors.
  • Controller 0 Components – The components that reside on Controller 0, such as controller, SAS expander and connector, controller temperature sensors, and the various network interfaces.
  • Controller 1 Components – The components that constitute Controller 1, similar to those detailed for Controller 0.

An 8600 device has additional components that correspond to the Extended Bunch of Disks (EBOD) enclosure. Under the list of components, there are five sections. Of these, there are three sections that contain the components in the primary enclosure and are identical to the ones described for 8100. There are two additional sections for the EBOD enclosure that describe:

  • EBOD Controller 0 Components – The components that reside on EBOD enclosure 0, such as the EBOD controller, SAS expander and connector, and controller temperature sensors.
  • EBOD Controller 1 Components – The components that constitute EBOD enclosure 1, similar to those detailed for EBOD enclosure 0.
  • EBOD enclosure Shared Components – The components present in the EBOD enclosure and PCM that are not part of the EBOD controller.

Note

The hardware status is not available for a StorSimple Cloud Appliance (8010/8020).

Monitor the hardware status

Perform the following steps to view the hardware status of a device component:

  1. Navigate to Devices, select a specific StorSimple device. Go to Monitor > Hardware health.

    Screenshot showing the Settings blade of the Device Manager service. Under Monitor, Hardware health is selected.

  2. Locate the Hardware components section and choose from the available components. Simply click the component label to expand the list and view the status of the various device components. See the detailed component list for the primary enclosure and the detailed component list for the EBOD enclosure.

    Screenshot showing one component selected in the hardware components section. An adjacent blade shows the name and status of that component's parts.

  3. Use the following color coding scheme to interpret the component status:

    • Green check – Denotes a healthy component with OK status.
    • Yellow – Denotes a degraded component in Warning state.
    • Red exclamation – Denotes a failed component that has a Failure status.
    • White with black text – Denotes a component that is not present.

    The following screenshot shows a device that has components in OK, Warning, and Failure state.

    Screenshot showing three components in the hardware components section: one in an okay state, one in a failed state, and one in a warning state.

    Expanding the Shared components list, we can see that the NVRAM and the cluster are degraded.

    Screenshot showing the Shared Components item selected. In the adjacent blade, the N V R A M and the cluster are in a warning state.

    Expanding the Controller 1 components list, we can see that the cluster node has failed.

    Screenshot showing the Controller 1 Components item selected. In the adjacent blade, the cluster node is in a failed state.

  4. If you encounter a component that is not in a Healthy state, contact Microsoft Support. If alerts are enabled on your device, you will receive an email alert. If you need to replace a failed hardware component, see StorSimple hardware component replacement.

Component list for primary enclosure of StorSimple device

The following table outlines the physical and logical components contained in the primary enclosure (present both in 8100 and 8600) of your on-premises StorSimple device.

Component Module Type Location Field replaceable unit (FRU)? Description
Drive in slot [0-11] Disk Drives Physical Shared Yes One line is presented for each of the SSD or the HDD drives in the primary enclosure.
Ambient temperature sensor Enclosure Physical Shared No Measures the temperature within the chassis.
Mid-plane temperature sensor Enclosure Physical Shared No Measures the temperature of the mid-plane.
Audible alarm Enclosure Physical Shared No Indicates whether the audible alarm subsystem within the chassis is functional.
Enclosure Enclosure Physical Shared Yes Indicates the presence of a chassis.
Enclosure settings Enclosure Physical Shared No Refers to the front panel of the chassis.
Line voltage sensors PCM Physical Shared No Numerous line voltage sensors have their state displayed, which indicates whether the measured voltage is within tolerance.
Line current sensors PCM Physical Shared No Numerous line current sensors have their state displayed, which indicates whether the measured current is within tolerance.
Temperature sensors in PCM PCM Physical Shared No Numerous temperature sensors such as Inlet and Hotspot sensors have their state displayed, indicating whether the measured temperature is within tolerance.
Power supply [0-1] PCM Physical Shared Yes One line is presented for each of the power supplies in the two PCMs located in the back of the device.
Cooling [0-1] PCM Physical Shared Yes One line is presented for each of the four cooling fans residing in the two PCMs.
Battery [0-1] PCM Physical Shared Yes One line is presented for each of the backup battery modules that are seated in the PCM.
Metis N/A Logical Shared N/A Displays the state of the batteries: whether they need charging and are approaching end-of-life.
Cluster N/A Logical Shared N/A Displays the state of the cluster that is created between the two integrated controller modules.
Cluster node N/A Logical Shared N/A Indicates the state of the controller as part of the cluster.
Cluster quorum N/A Logical N/A Indicates the presence of the majority disk membership in the HDD storage pool.
HDD data space N/A Logical Shared N/A The storage space that is used for data in the hard disk drive (HDD) storage pool.
HDD management space N/A Logical Shared N/A The space reserved in the HDD storage pool for management tasks.
HDD quorum space N/A Logical Shared N/A The space reserved in the HDD storage pool for cluster quorum.
HDD replacement space N/A Logical Shared N/A The space reserved in the HDD storage pool for controller replacement.
SSD data space N/A Logical Shared N/A The storage space used for data in the solid state drive (SSD) storage pool.
SSD NVRAM space N/A Logical Shared N/A The storage space in the SSD storage pool that is dedicated for NVRAM logic.
HDD storage pool N/A Logical Shared N/A Displays the state of the logical storage pool that is created from device HDDs.
SSD storage pool N/A Logical Shared N/A Displays the state of the logical storage pool that is created from device SSDs.
Controller [0-1] [state] I/O Physical Controller Yes Displays the state of the controller, and whether it is in active or standby mode within the chassis.
Temperature sensors in controller I/O Physical Controller No Numerous temperature sensors such as I/O module, CPU temperature, DIMM and PCIe sensors have their state displayed, which indicates whether or not the temperature encountered is within tolerance.
SAS expander I/O Physical Controller No Indicates the state of the serial attached SCSI (SAS) expander, which is used to connect the integrated storage to the controller.
SAS connector [0-1] I/O Physical Controller No Indicates the state of each SAS connector, which is used to connect integrated storage to the SAS expander.
SBB mid-plane interconnect I/O Physical Controller No Indicates the state of the mid-plane connector, which is used to connect each controller to the mid-plane.
Processor core I/O Physical Controller No Indicates the state of the processor cores within each controller.
Enclosure electronics power I/O Physical Controller No Indicates the state of the power system used by the enclosure.
Enclosure electronics diagnostics I/O Physical Controller No Indicates the state of the diagnostics subsystems provided by the controller.
Baseboard Management Controller (BMC) I/O Physical Controller No Indicates the state of the baseboard management controller (BMC), which is a specialized service processor that monitors the hardware device through sensors and communicates with the system administrator via an independent connection.
Ethernet I/O Physical Controller No Indicates the state of each of the network interfaces, that is, the management and data ports provided on the controller.
NVRAM I/O Physical Controller No Indicates the state of NVRAM, a non-volatile random access memory backed up by the battery that serves to retain application-critical information in the event of power failure.

Component list for EBOD enclosure of StorSimple device

The following table outlines the physical and logical components contained in the EBOD enclosure (only present in 8600 model) of your on-premises StorSimple device.

Component Module Type Location FRU? Description
Drive in slot [0-11] Disk Drives Physical Shared Yes One line is presented for each of the HDD drives in the front of the EBOD enclosure.
Ambient temperature sensor Enclosure Physical Shared No Measures the temperature within the chassis.
Mid-plane temperature sensor Enclosure Physical Shared No Measures the temperature of the mid-plane.
Audible alarm Enclosure Physical Shared No Indicates whether the audible alarm subsystem within the chassis is functional.
Enclosure Enclosure Physical Shared Yes Indicates the presence of a chassis.
Enclosure settings Enclosure Physical Shared No Refers to the OPS or the front panel of the chassis.
Line voltage sensors PCM Physical Shared No Numerous line voltage sensors have their state displayed, which indicates whether the measured voltage is within tolerance.
Line current sensors PCM Physical Shared No Numerous line current sensors have their state displayed, which indicates whether the measured current is within tolerance.
Temperature sensors in PCM PCM Physical Shared No Numerous temperature sensors such as Inlet and Hotspot sensors have their state displayed, which indicates whether the measured temperature is within tolerance.
Power supply [0-1] PCM Physical Shared Yes One line is presented for each of the power supplies in the two PCMs located in the back of the device.
Cooling [0-1] PCM Physical Shared Yes One line is presented for each of the four cooling fans residing in the two PCMs.
Local storage [HDD] N/A Logical Shared N/A Displays the state of the logical storage pool that is created from device HDDs.
Controller [0-1] [state] I/O Physical Controller Yes Displays the state of the controllers in the EBOD module.
Temperature sensors in EBOD I/O Physical Controller No Numerous temperature sensors from each controller have their state displayed, which indicates whether the temperature encountered is within tolerance.
SAS expander I/O Physical Controller No Indicates the state of the SAS expander, which is used to connect the integrated storage to the controller.
SAS connector [0-2] I/O Physical Controller No Indicates the state of each SAS connector, which is used to connect integrated storage to the SAS expander.
SBB mid-plane interconnect I/O Physical Controller No Indicates the state of the mid-plane connector, which is used to connect each controller to the mid-plane.
Enclosure electronics power I/O Physical Controller No Indicates the state of the power system used by the enclosure.
Enclosure electronics diagnostics I/O Physical Controller No Indicates the state of the diagnostics subsystems provided by the controller.
Connection to device controller I/O Physical Controller No Indicates the state of the connection between the EBOD I/O module and the device controller.

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