How to enable a text message (SMS) notification channel
Important
This version of Operations Manager has reached the end of support, we recommend you to upgrade to Operations Manager 2022.
To configure alert notifications for System Center - Operations Manager, your first task is to enable a notification channel. This topic describes how to configure a channel that will send alert notifications to subscribers by using a Short Message Service (SMS) or text message.
Prerequisites
To enable an SMS Notification Channel, ensure the following:
Modem(s) for SMS with support for SMS Protocol Data Unit (PDU) mode is/are set.
The Modem(s) is/are attached via the COM Port on all the management servers present in the Notifications Resource Pool.
The Baud Rate of the COM port is set to: 9600
How to set COM Port Baud Rate from the Command Line
Open Administrator Command Prompt
List all modes:
ModeSet the COM Port to use a Bits Per Second (Baud) rate of 9600:
Mode Com1: Baud=9600
To enable a text message notification channel
Log on to the computer with a user account that is a member of the Operations Manager Administrators role.
In the Operations console, click Administration.
In the navigation pane, under Notifications, right-click Channels. Click New channel and then click Text message (SMS).
Type a name for the channel, such as SMS channel and optionally provide a description. Click Next.
In the Text message box, specify the text that is sent to SMS notification subscribers. The Text message box contains a default message that includes text and variables. You can edit the default message or delete it and replace it with another message. You can click the right arrow next to the Text message box for a full list of available variables. For more information, see How to Customize Message Content for Notifications.
In the Encoding box, select the text format for the SMS messages.
Click Finish, and then click Close.
Note
When customizing the text message, ensure that SMS has a 160 character limit. Operations Manager cannot send longer messages (over 160 characters) using Multimedia Messaging Service (MMS).
Next steps
To designate when to send notifications and the addresses to which the notifications should be sent to, review How to create notification subscribers
Create a notification subscription to define the criteria, notification channel, and subscribers that will receive the notification.
To create an email notification channel, see How to enable an email notification channel.
To create a command channel notification, see How to enable a command notification channel.
To create an instant message notification channel see, How to enable an instant message notification channel.