Upgrading and uninstalling agents on UNIX and Linux computers

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Important

This version of Operations Manager has reached the end of support, we recommend you to upgrade to Operations Manager 2022.

This topic describes how to upgrade and uninstall agents on UNIX and Linux computers, using the UNIX/Linux Agent Upgrade Wizard and the UNIX/Linux Agent Uninstall Wizard. These wizards are similar in how you select the target computers and provide credentials. Both wizards require privileged credentials on the UNIX or Linux computers to complete their tasks, for more information see Planning Security Credentials for Accessing Unix and Linux Computers.

Upgrading agents

You must run the UNIX/Linux Agent Upgrade Wizard to upgrade agents from earlier versions, or when updates are issued by Microsoft, for of Operations Manager.

To upgrade an agent

  1. In the Operations Console click Administration.

  2. Click UNIX/Linux Computers in the Device Management node.

  3. In the Actions pane, click Upgrade Agent to start the UNIX/Linux Agent Upgrade Wizard.

  4. In the Select Upgrade Targets page, all applicable computers that have the installed agent will be selected by default for upgrade. Unselect any targets you do not want to upgrade.

  5. On the Credentials page, select one of the credentials options.

    If you select the option to use existing credentials and are alerted that one or more of the selected target computers does not have a Run As account assigned with the required profiles, you must do one of the following:

    • Provide specified credentials with the Provide upgrade credentials option.

    • Click Show Computers (in the alert text) for a list of the computers that do not have the required credentials specified in Run As Accounts. Then click Previous to unselect them and try again.

    For detailed instructions on how to set credentials, see How to Set Credentials for Accessing UNIX and Linux Computers.

  6. Click Upgrade.

Uninstalling agents

You can uninstall an agent from the targeted computer by using the UNIX/Linux Agent Uninstall Wizard. For information on manually uninstalling agents, see Manually Uninstalling Agents from UNIX and Linux Computers.

To uninstall an agent

  1. In the Operations Console click Administration.

  2. Click UNIX/Linux Computers in the Device Management node.

  3. In the Actions pane, click Uninstall Agent to start the UNIX/Linux Agent Uninstall Wizard.

  4. In the Select Uninstall Targets page, all applicable computers that have the installed agent will be selected by default for uninstallation. Unselect any targets you do not want to uninstall.

  5. On the Credentials page, select one of the credentials options.

    If you select the option to use existing credentials and are alerted that one or more of the selected target computers does not have a Run As account assigned, you must do one of the following:

    • Provide specified credentials with the Provide uninstall credentials option.

    • Click Show Computers (in the alert text) for a list of the computers does not have the required credentials specified in Run As Accounts. Then click Previous to unselect them and try again.

    For detailed instructions on how to set credentials, see How to Set Credentials for Accessing UNIX and Linux Computers.

  6. Click Uninstall.

Next steps