Updates and servicing for Configuration Manager
Applies to: Configuration Manager (current branch)
Configuration Manager uses an in-console service method called Updates and Servicing. This in-console method makes it easy to find and install recommended updates for your Configuration Manager infrastructure. In-console servicing is supplemented by out-of-band updates such as hotfixes. The out-of-band updates are intended for customers who need to resolve issues that might be specific to their environment.
The terms upgrade, update, and install are used to describe three separate concepts in Configuration Manager. For more information about how each term is used, see About upgrade, update, and install.
Baseline and update versions
Use the latest baseline version when you install a new site in a new hierarchy.
Also use a baseline version to upgrade from System Center 2012 Configuration Manager.
After upgrading to Configuration Manager current branch, don't use baseline versions to stay current. Instead, only use in-console updates to update to the newest version.
Periodically, additional baseline versions are released. When you use the latest baseline version to install a new hierarchy, you avoid installing an outdated or unsupported version of Configuration Manager, followed by an additional upgrade of your infrastructure to bring it up-to-date.
After you install a baseline version, additional versions of Configuration Manager are available as in-console updates. In-console updates update your infrastructure to the latest version of Configuration Manager.
You install in-console updates to update the version of your top-level site.
Updates you install at the central administration site automatically install at child primary sites. Control this timing by using a maintenance window at the primary site.
Manually update secondary sites to a new update version from within the console.
When you install an update, the update stores installation files for that version on the site server in a folder named CD.Latest. For more information about these files, see The CD.Latest folder.
Use the files in the CD.Latest folder during site recovery. Also, when your hierarchy no longer runs a baseline version, use these files to install additional sites.
You can't use installation files from CD.Latest to install the first site of a new hierarchy, or to upgrade a site from System Center 2012 Configuration Manager.
Some updates for Configuration Manager are available as both an in-console update version for existing infrastructure, and as a new baseline version.
The following supported versions of Configuration Manager are currently available as a baseline, an update, or both:
|Version||Availability date||Support end date||Baseline||In-console update|
|November 29, 2019||May 29, 2021||No||Yes|
|July 26, 2019||January 26, 2021||No||Yes|
|March 27, 2019||September 27, 2020||YesNote 1||Yes|
|November 27, 2018||May 27, 2020||No||Yes|
|July 31, 2018||January 31, 2020||No||Yes|
Note 1: The baseline media is available as part of the following releases on the Volume License Service Center (VLSC):
- System Center Config Mgr (current branch)
- System Center 2016 Datacenter
- System Center 2016 Standard
For example, search the VLSC for
System Center Config Mgr (current branch). Find the baseline media in the list of files, and download for that release.
The following table lists historical versions of Configuration Manager current branch that are out of support:
|Version||Availability date||Support end date||Baseline||In-console update|
|March 22, 2018||September 22, 2019||Yes||Yes|
|November 20, 2017||May 20, 2019||No||Yes|
|July 31, 2017||July 31, 2018||No||Yes|
|March 27, 2017||March 27, 2018||Yes||Yes|
|November 18, 2016||November 18, 2017||No||Yes|
|July 22, 2016||July 22, 2017||No||Yes|
|1606 with KB3186654
|October 12, 2016||October 12, 2017||Yes||No|
|March 11, 2016||March 11, 2017||No||Yes|
|December 8, 2015||December 8, 2016||Yes||No|
How to check the version
To check the version of your Configuration Manager site, in the console go to About Configuration Manager at the top-left corner of the console. This dialog displays the site and console versions.
The console version is slightly different from the site version. The minor version of the console corresponds to the Configuration Manager release version. For example, in Configuration Manager version 1802 the initial site version is 5.0.8634.1000, and the initial console version is 5.1802.1082.1700. The build (1082) and revision (1700) numbers may change with future hotfixes.
In-console updates and servicing
When you use a production-ready installation of Configuration Manager current branch, most updates are available using the Updates and Servicing channel. This method identifies, downloads, and makes available the updates that apply to your current infrastructure version and configuration. It includes only updates that Microsoft recommends for all customers.
These updates include:
New versions, like version 1806, 1810, or 1902.
Updates that include new features for your current version.
Hotfixes for your version of Configuration Manager and that all customers should install.
Starting in version 1902, in-console hotfixes now have supersedence relationships. For more information, see Supersedence for in-console hotfixes.
The in-console updates deliver increased stability and resolve common issues. They replace the update types seen for previous product versions such as service packs, cumulative updates, hotfixes that are applicable to all customers, and the extension for Microsoft Intune.
The in-console updates can apply to one or more of the following systems:
Primary and central administration site servers
Site system roles and site system servers
Instances of the SMS Provider
Configuration Manager consoles
Configuration Manager clients
Configuration Manager discovers new updates for you. Synchronize your Configuration Manager service connection point with the Microsoft cloud service, noting the following behaviors:
When your service connection point is in online mode, your site synchronizes with Microsoft every day. It automatically identifies new updates that apply to your infrastructure. To download updates and redistributable files, the computer that hosts the service connection point site system role uses the System context to access the following internet locations: go.microsoft.com and download.microsoft.com. For more information about additional locations used by the service connection point, see Internet access requirements.
When your service connection point is in offline mode, use the service connection tool to manually sync with the Microsoft cloud. For more information, see Use the service connection tool.
In-console updates replace the need to independently locate and install individual updates, service packs, and new features.
Install only the in-console updates you choose. When installing some updates, you can select individual features to enable and use. For more information, see Enable optional features from updates.
When you install an in-console update, the following process occurs:
It automatically runs a prerequisite check. You can also manually run this check prior to starting the installation.
It installs at the top-level site in your environment. This site is the central administration site if you have one. In a hierarchy, the update automatically installs at primary sites. Control when each primary site server is allowed to update by using Service windows for site servers.
After a site server updates, all affected site system roles automatically update. These roles include instances of the SMS Provider. After the site installs the update, Configuration Manager consoles also prompt the console user to update the console.
If an update includes the Configuration Manager client, you're offered the option to test the update in pre-production, or to apply the update to all clients immediately.
After a primary site is updated, secondary sites don't automatically update. Instead, you must manually initiate the secondary site update.
The Configuration Manager current branch, the long-term servicing branch, and the technical preview branch are different releases. Updates that apply for one branch aren't available as in-console updates for the other branches. For more information about available branches, see Which branch of Configuration Manager should I use?.
Supersedence for in-console hotfixes
Starting in version 1902, in-console hotfixes now have supersedence relationships. When Microsoft publishes a new Configuration Manager hotfix, the console doesn't display any hotfixes that are superseded by this new hotfix. This new behavior helps you better determine which hotfixes to install.
There are three hotfixes available: Hotfix-A, Hotfix-B, and Hotfix-C. Hotfix-A is superseded by Hotfix-B, and Hotfix-B is superseded by Hotfix-C.
|Not installed||Not installed||Not installed||Show all three hotfixes|
|Installed||Installed||Not installed||Hotfix-B shows as installed
Hotfix-C shows as ready to install
|Not installed||Not installed||Installed||Hotfix-C shows as installed|
Some hotfixes release with limited availability to address specific issues. Other hotfixes are applicable to all customers but can't install using the in-console method. These fixes are delivered out-of-band and not discovered from the Microsoft cloud service.
Typically, when you're seeking to fix or address a problem with your deployment of Configuration Manager, you can learn about out-of-band hotfixes from Microsoft customer support services, a Microsoft support knowledge base article, or the Configuration Manager team blog.
Install these fixes manually, using one of the following two methods:
Update Registration Tool
This tool manually imports the hotfix into your Configuration Manager console. Then install the update as you would in-console updates that are discovered automatically.
This method is used for hotfixes that use the following file name structure:
<Product>-<product version>-<KB article ID>-ConfigMgr.Update.exe
For more information, see Use the update registration tool to import hotfixes.
Use this tool to manually install a hotfix that can't be installed using the in-console method.
This method is used for fixes that use the following file name structure:
<Product>-<product version>-<KB article ID>-<platform>-<language>.exe
For more information, see Use the hotfix installer to install updates.
The following articles can help you understand how to find and install the different update types for Configuration Manager:
For more information about the technical preview branch, see Technical preview.