Applies to Dynamics 365 (online), version 9.x
Forms in Customer Engagement help display data to the user. A form in Customer Engagement can contain items such as fields, a quick form, or a grid. An event occurs in Customer Engagement forms whenever:
- A form loads
- Data is changed in a field or an item within the form
- Data is saved in a form
Customer Engagement provides you a rich set of client APIs to interact with form objects and events to control what and when to display on a form.
Some client APIs are deprecated in the current release of Dynamics 365 Customer Engagement. Ensure that you are aware of these APIs as you write your client-side code for Customer Engagement. More information: Deprecated client APIs