Configuring MAPI Logon Verification Tests Across Domains

Betrifft: Exchange Server, Operations Manager 2007

It is recommended that you use an MAA defined in the Exchange-based server resource domain instead of one defined in your user domain. By default, the Configuration Wizard creates mailboxes and user accounts that you use for mail flow tests in the same domain as the server running Exchange that you are monitoring. MAAs defined in the user domain can create issues; for example, if the Operations Manager 2007 Management Server and the domain user accounts are in a parent domain, and the server running Exchange that hosts the test mailbox is in a child domain.

To configure your monitoring environment to support this scenario

  1. Open the Active Directory Users and Computers folder, and then delete the mailboxes and user accounts created by the Configuration Wizard.

  2. Create new mailboxes and user accounts in the desired domain; for example, the parent domain.


    One mailbox is required for each database that you want the MAPI Logon verification test to run against. Name the mailboxes servernameMOM, servernameMOM01 where <servername> is the name of the Exchange-based server that you are monitoring and continue the naming pattern as needed. The display name and the alias for these accounts must be exactly the same or Automatic Name Resolution will not work correctly

  3. Wait for Active Directory replication to complete. These accounts must be replicated to the global catalog server used by the Configuration Wizard for the wizard to recognize them.

  4. Run the Configuration Wizard, verifying that the wizard correctly identifies the accounts that you created for the MAPI Logon text.


Both the Configuration Wizard and the script performing the MAPI logon verification test must be able to find the new accounts when querying the global catalog server. There is replication latency between the domain controllers, and it might take some time for the accounts you created to replicate to the global catalog server used by the Configuration Wizard and script.