Benutzerrollenprofile in System Center 2016 – Service ManagerUser role profiles in System Center 2016 - Service Manager

Gilt für: System Center 2016 – Service ManagerApplies To: System Center 2016 - Service Manager

Dieser Artikel enthält ausführliche Informationen zu den Umfang und die Eigenschaften der benutzerrollenprofile in Service Manager.This article provides detailed information about the scope and properties of user role profiles in Service Manager.

Registerkarten in der AdministratorkonsoleTabs in the Administrator console

Die folgende Tabelle zeigt die Registerkarten und der angezeigten Reihenfolge in der Konsole an.The table below shows the tabs and order that they appear in the console.

BenutzerrollenUser roles Die Reihenfolge der Registerkarten in der VerwaltungskonsoleTab order in Console
Ausführender der Aktivitätactivity implementer 1. Typen von Arbeitsaufgaben1. Work Items
2. Konfigurationen2. Configurations
Erweiterter operatoradvanced operator 1. -Bibliothek1. Library
2. Typen von Arbeitsaufgaben2. Work Items
3. Konfigurationen3. Configurations
Autorauthor 1. -Bibliothek1. Library
2. Typen von Arbeitsaufgaben2. Work Items
3. Konfigurationen3. Configurations
changeinitiatorchange initiator 1. Typen von Arbeitsaufgaben1. Work Items
2. Konfigurationen2. Configurations
Changemanagerchange manager 1. Typen von Arbeitsaufgaben1. Work Items
2. Konfigurationen2. Configurations
incidentbearbeiterincident resolver 1. Typen von Arbeitsaufgaben1. Work Items
2. Konfigurationen2. Configurations
problemanalytikerproblem analysts 1. Typen von Arbeitsaufgaben1. Work Items
2. Konfigurationen2. Configurations
Read Only-operatorRead Only operator 1. Typen von Arbeitsaufgaben1. Work Items
2. Konfigurationen2. Configurations
Versions-ManagerRelease Manager 1. Typen von Arbeitsaufgaben1. Work Items
2. Konfigurationen2. Configurations
Service Request-AnalytikerService Request Analyst 1. Typen von Arbeitsaufgaben1. Work Items
2. Konfigurationen2. Configurations
WorkflowWorkflow 1. Typen von Arbeitsaufgaben1. Work Items
2. Konfigurationen2. Configurations

Standard-BenutzerrollenDefault user roles

Aktionaction zulässige Rollenallowed roles
Lesen von Wissensdatenbankartikelnread knowledge articles Ausführender der Aktivität, erweiterter Operator, Autor, changeinitiator, changemanager, Endbenutzer, incidentbearbeiter, problemanalytiker, Lesen von nur-Operator, Release-Manager, Service Request-Analytiker, workflowactivity implementer, advanced operator, author, change initiator, change manager, end user, incident resolver, problem analyst, read only operator, release manager, service request analyst, workflow
Bearbeiten von Wissensdatenbankartikelnedit knowledge articles Erweiterter Operator, erstellenadvanced operator, author
Erstellen von Wissensdatenbankartikelncreate knowledge articles Erweiterter Operator, erstellenadvanced operator, author
Löschen von Knowledge-Artikeldelete knowledge article Erweiterter Operator, erstellenadvanced operator, author
Erstellen von Change Requests und Aktivitätencreate change requests and activities Ausführender der Aktivität, erweiterter Operator, Autor, changeinitiator, changemanager, incidentbearbeiter, problemanalytiker, Lesen von nur-Operator, Release-Manager, Service Request-Analytiker, workflowactivity implementer, advanced operator, author, change initiator, change manager, incident resolver, problem analyst, read only operator, release manager, service request analyst, workflow
Erstellen von Incidents und Aktivitätencreate incident and activities Ausführender der Aktivität, erweiterter Operator, Autor, changeinitiator, changemanager, incidentbearbeiter, problemanalytiker, Lesen von nur-Operator, Release-Manager, Service Request-Analytiker, workflowactivity implementer, advanced operator, author, change initiator, change manager, incident resolver, problem analyst, read only operator, release manager, service request analyst, workflow
problemdatensätze erstellencreate problem records Ausführender der Aktivität, erweiterter Operator, Autor, changeinitiator, changemanager, incidentbearbeiter, problemanalytiker, Lesen von nur-Operator, Release-Manager, Service Request-Analytiker, workflowactivity implementer, advanced operator, author, change initiator, change manager, incident resolver, problem analyst, read only operator, release manager, service request analyst, workflow
Erstellen von releasedatensätzencreate release records Ausführender der Aktivität, erweiterter Operator, Autor, changeinitiator, changemanager, incidentbearbeiter, problemanalytiker, Lesen von nur-Operator, Release-Manager, Service Request-Analytiker, workflowactivity implementer, advanced operator, author, change initiator, change manager, incident resolver, problem analyst, read only operator, release manager, service request analyst, workflow
Erstellen von Service Requests und Aktivitätencreate service requests and activities Ausführender der Aktivität, erweiterter Operator, Autor, changeinitiator, changemanager, incidentbearbeiter, problemanalytiker, Lesen von nur-Operator, Release-Manager, Service Request-Analytiker, workflowactivity implementer, advanced operator, author, change initiator, change manager, incident resolver, problem analyst, read only operator, release manager, service request analyst, workflow
Bearbeiten von änderungsanforderungenedit change requests Erweiterter Operator, Autor, changemanager, workflowadvanced operator, author, change manager, workflow
Bearbeiten von Vorfällenedit incidents Erweiterter Operator, Autor, incidentbearbeiter, workflowadvanced operator, author, incident resolver, workflow
Bearbeiten von problemdatensätzenedit problem records Erweiterter Operator "," Autor "," problemanalytiker "," workflowadvanced operator, author, problem analyst, workflow
Bearbeiten von releasedatensätzenedit release records Erweiterter Operator, Erstellen von releasemanager workflowadvanced operator, author, release manager, workflow
Bearbeiten von Serviceanfragenedit service requests Erweiterter Operator "," Autor "," Service Request-Analytiker "," workflowadvanced operator, author, service request analyst, workflow
Updatestatus für Change requestsupdate status for change requests Erweiterter Operator, Autor, changemanager, workflowadvanced operator, author, change manager, workflow
Updatestatus für incidentsupdate status for incidents Erweiterter Operator, Autor, incidentbearbeiter, workflowadvanced operator, author, incident resolver, workflow
Updatestatus für problemdatensätzeupdate status for problem records Erweiterter Operator "," Autor "," problemanalytiker "," workflowadvanced operator, author, problem analyst, workflow
Updatestatus für Versionsdatensätze aufupdate status for release records Erweiterter Operator, Erstellen von releasemanager workflowadvanced operator, author, release manager, workflow
Updatestatus für Service requestsupdate status for service requests Erweiterter Operator "," Autor "," Service Request-Analytiker "," workflowadvanced operator, author, service request analyst, workflow
Updatestatus für manuelle Aktivitätenupdate status for manual activity Erweiterter Operator, erstellen Sie, ändern Sie,-Manager "," incidentbearbeiter "," releasemanager "," Service Request-Analytiker "," workflowadvanced operator, author, change manager, incident resolver, release manager, service request analyst, workflow
Updatestatus für Prüfaktivitätupdate status for review activity Erweiterter Operator "," Autor "," changemanager, release-Manager, Service Request-Analytiker, workflowadvanced operator, author, change manager, release manager, service request analyst, workflow
Erstellen von Konfigurationselementencreate CIs Erweiterter Operator "," Autor "," workflowadvanced operator, author, workflow
Aktualisieren von Konfigurationselementenupdate CIs Erweiterter Operator "," Autor "," workflowadvanced operator, author, workflow
Löschen von Konfigurationselementendelete CIs Erweiterter Operator "," Autor "," workflowadvanced operator, author, workflow
Erstellen von benutzereinstellungcreate user preference Ausführender der Aktivität, erweiterter Operator, Autor, changeinitiator, changemanager, incidentbearbeiter, problemanalytiker, Lesen von nur-Operator, Release-Manager, Service Request-Analytiker, workflowactivity implementer, advanced operator, author, change initiator, change manager, incident resolver, problem analyst, read only operator, release manager, service request analyst, workflow
Aktualisieren der benutzereinstellungupdate user preference Sie können sie Self-Service nur aktualisieren.They can update them self only. Sagen Sie Anmeldung des Benutzers von Ausführender der Aktivität, wenn er "ABC1" Benutzer und dann "ABC1" nur aktualisieren kann.Say Activity implementer user login as "ABC1" user then he can update "ABC1" only. Identisch mit aller Benutzerrollen.Same with all the user roles.

Standardbeziehungen der Rolle im Dienst-ManagerDefault user role relationships in Service Manager

WorkItemAboutConfigItem -> ConfigurationItemWorkItemAboutConfigItem -> ConfigurationItem

  • änderungsanforderungen - erweiterte Operator erstellen Sie, changemanager, workflowchange requests - advanced operator, author, change manager, workflow
  • Incident Datensätze - erweiterter Operator "," Autor "," incidentbearbeiter "," workflowincident records - advanced operator, author, incident resolver, workflow
  • problemdatensätze - erweiterter Operator "," Autor "," problemanalytiker "," workflowproblem records - advanced operator, author, problem analyst, workflow
  • Versionsdatensatz - erweiterter Operator "," Autor "," releasemanager Workflowrelease record - advanced operator, author, release manager, workflow
  • Service Request - erweiterter Operator "," Autor "," Service Request-Analytiker "," workflowservice request - advanced operator, author, service request analyst, workflow

WorkItemRelatesToConfigItem > ConfigurationItemWorkItemRelatesToConfigItem > ConfigurationItem

  • Ändern der Anforderung – erweiterter Operator "," Autor "," changemanager, Workflowchange request – advanced operator, author, change manager, workflow
  • Incident-Datensatz – erweiterter Operator "," Autor "," incidentbearbeiter "," workflowincident record – advanced operator, author, incident resolver, workflow
  • Problemdatensatz – erweiterter Operator "," Autor "," problemanalytiker "," workflowproblem record – advanced operator, author, problem analyst, workflow
  • Versionsdatensatz – erweiterter Operator "," Autor "," releasemanager Workflowrelease record – advanced operator, author, release manager, workflow
  • Service Requests – erweiterter Operator "," Autor "," Service Request-Analytiker "," workflowservice request – advanced operator, author, service request analyst, workflow

EntityLinksToKnowledgeDocument > ConfigurationItemEntityLinksToKnowledgeDocument > ConfigurationItem

  • Ändern der Anforderung – erweiterter Operator "," Autor "," changemanager, Workflowchange request – advanced operator, author, change manager, workflow
  • Incident-Datensatz – erweiterter Operator "," Autor "," incidentbearbeiter "," workflowincident record – advanced operator, author, incident resolver, workflow
  • Problemdatensatz – erweiterter Operator "," Autor "," problemanalytiker "," workflowproblem record – advanced operator, author, problem analyst, workflow
  • Versionsdatensatz – erweiterter Operator "," Autor "," releasemanager Workflowrelease record – advanced operator, author, release manager, workflow
  • Service Requests – erweiterter Operator "," Autor "," Service Request-Analytiker "," workflowservice request – advanced operator, author, service request analyst, workflow

WorkItemRelatesToWorkItem > WorkItemWorkItemRelatesToWorkItem > WorkItem

  • Ändern der Anforderung – erweiterter Operator "," Autor "," changemanager, Workflowchange request – advanced operator, author, change manager, workflow
  • Incident-Datensatz – erweiterter Operator "," Autor "," incidentbearbeiter "," workflowincident record – advanced operator, author, incident resolver, workflow
  • Problemdatensatz – erweiterter Operator "," Autor "," problemanalytiker "," workflowproblem record – advanced operator, author, problem analyst, workflow
  • Versionsdatensatz – erweiterter Operator "," Autor "," releasemanager Workflowrelease record – advanced operator, author, release manager, workflow
  • Service Requests – erweiterter Operator "," Autor "," Service Request-Analytiker "," workflowservice request – advanced operator, author, service request analyst, workflow

WorkItemAffectedUserWorkItemAffectedUser

  • Incident-Datensatz – erweiterter Operator "," Autor "," incidentbearbeiter "," workflowincident record – advanced operator, author, incident resolver, workflow
  • Service Requests – erweiterter Operator "," Autor "," Service Request-Analytiker "," workflowservice request – advanced operator, author, service request analyst, workflow

"Workitemassignedtouser"WorkItemAssignedToUser

  • Ändern der Anforderung – erweiterter Operator "," Autor "," changemanager, Workflowchange request – advanced operator, author, change manager, workflow
  • Incident-Datensatz – erweiterter Operator "," Autor "," incidentbearbeiter "," workflowincident record – advanced operator, author, incident resolver, workflow
  • Problemdatensatz - erweiterter Operator "," Autor "," problemanalytiker "," workflowproblem record - advanced operator, author, problem analyst, workflow
  • Versionsdatensatz - erweiterter Operator "," Autor "," releasemanager Workflowrelease record - advanced operator, author, release manager, workflow
  • Service Request - erweiterter Operator "," Autor "," Service Request-Analytiker "," workflowservice request - advanced operator, author, service request analyst, workflow

FileAttachmentAddedByUserFileAttachmentAddedByUser

  • Ändern der Anforderung – erweiterter Operator "," Autor "," changemanager, Workflowchange request – advanced operator, author, change manager, workflow
  • Incident-Datensatz – erweiterter Operator "," Autor "," incidentbearbeiter "," workflowincident record – advanced operator, author, incident resolver, workflow
  • Problemdatensatz - erweiterter Operator "," Autor "," problemanalytiker "," workflowproblem record - advanced operator, author, problem analyst, workflow
  • Versionsdatensatz - erweiterter Operator "," Autor "," releasemanager Workflowrelease record - advanced operator, author, release manager, workflow
  • Service Request - erweiterter Operator "," Autor "," Service Request-Analytiker "," workflowservice request - advanced operator, author, service request analyst, workflow

BillableTimeHasWorkingUserBillableTimeHasWorkingUser

  • Incident-Datensatz – erweiterter Operator "," Autor "," incidentbearbeiter "," workflowincident record – advanced operator, author, incident resolver, workflow

IncidentPrimaryOwnerIncidentPrimaryOwner

  • Incident Datensatz - erweiterter Operator "," Autor "," incidentbearbeiter "," workflowincident record - advanced operator, author, incident resolver, workflow

TroubleTicketResolvedByUserTroubleTicketResolvedByUser

  • Ändern der Anforderung – erweiterter Operator "," Autor "," changemanager, Workflowchange request – advanced operator, author, change manager, workflow
  • Incident-Datensatz – erweiterter Operator "," Autor "," incidentbearbeiter "," workflowincident record – advanced operator, author, incident resolver, workflow
  • Problemdatensatz - erweiterter Operator "," Autor "," problemanalytiker "," workflowproblem record - advanced operator, author, problem analyst, workflow
  • Versionsdatensatz - erweiterter Operator "," Autor "," releasemanager Workflowrelease record - advanced operator, author, release manager, workflow
  • Service Request - erweiterter Operator "," Autor "," Service Request-Analytiker "," workflowservice request - advanced operator, author, service request analyst, workflow

TroubleTicketClosedByUserTroubleTicketClosedByUser

  • Ändern der Anforderung – erweiterter Operator "," Autor "," changemanager, Workflowchange request – advanced operator, author, change manager, workflow
  • Incident-Datensatz – erweiterter Operator "," Autor "," incidentbearbeiter "," workflowincident record – advanced operator, author, incident resolver, workflow
  • Problemdatensatz - erweiterter Operator "," Autor "," problemanalytiker "," workflowproblem record - advanced operator, author, problem analyst, workflow
  • Versionsdatensatz - erweiterter Operator "," Autor "," releasemanager Workflowrelease record - advanced operator, author, release manager, workflow
  • Service Request - erweiterter Operator "," Autor "," Service Request-Analytiker "," workflowservice request - advanced operator, author, service request analyst, workflow

ReviewerIsUserReviewerIsUser

  • Überprüfen Sie die Aktivität – erweiterter Operator, Autor, changemanager, Release-Manager, Service Request-Analytiker, workflowreview activity - advanced operator, author, change manager, release manager, service request analyst, workflow

ReviewerVotedByUseReviewerVotedByUse

  • Überprüfen Sie die Aktivität – erweiterter Operator, Autor, changemanager, Release-Manager, Service Request-Analytiker, workflowreview activity - advanced operator, author, change manager, release manager, service request analyst, workflow

WorkItemRelatesToRequestOffering > RequestOfferingWorkItemRelatesToRequestOffering > RequestOffering

  • Erweiterter operatoradvanced operator
  • Autorauthor

ServiceOfferingRelatesToRequestOffering > RequestOfferingServiceOfferingRelatesToRequestOffering > RequestOffering

  • Erweiterter operatoradvanced operator
  • Autorauthor

Implizite BerechtigungenImplied permissions

Im folgenden werden die impliziten Berechtigungen für Service Manager.The following are implied permissions for Service Manager.

ImpliedIncidentAffectedUserImpliedIncidentAffectedUser

Die Berechtigungen für das Profil für implizite betroffener Benutzer werden über die WorkItemAffectedUser-Beziehung.The permissions for the implied Affected User profile are granted through the WorkItemAffectedUser relationship.

VorgangOperation TypType EigenschaftProperty RelationshipRelationship
SieheRead Incident oder Service Request-Instanzen und Elemente, die in enthalten ist.Incident or service request instances, and anything that is contained within. Alle Eigenschaften einer Incident Instanz.All properties of an incident instance. Alle Beziehungen, die den Vorfall schließen oder service Request-Instanz.All relationships that include the incident or service request instance.
ErstellenCreate Typen von Arbeitsaufgaben, denen der Benutzer betroffen ist:Work items that the user is affected by:

-Protokoll Arbeit- Work item log
-Der Dateianlage- File attachment
Alle Eigenschaften der einer Arbeitsaufgabe Protokoll- und einer Dateianlage für den Vorfall bzw. service Request-Instanz.All properties of a work item log and a file attachment for the incident or service request instance. Anlage zu einem Vorfall oder service Request-Instanz.File attachment for an incident or service request instance.
UpdateUpdate Typen von Arbeitsaufgaben, denen der Benutzer betroffen ist:Work items that the user is affected by:

-Incident- Incident
-Service-Anforderung- Service request
-Protokoll Arbeit- Work item log
-Der Dateianlage- File attachment
Alle Eigenschaften eines Incidents oder Service Request-Instanz.All properties of an incident or service request instance. Incident Instanz BillableTimeHasWorkingUser -> Benutzer.Incident instance BillableTimeHasWorkingUser->User.
LöschenDelete Arbeitsaufgabe, dass der Benutzer betroffen ist - AnlageWork item that the user is affected by - File attachment Anlage zu einem Vorfall oder service Request-Instanz.File attachment for an incident or service request instance. Anlage zu einem Vorfall oder service Request-Instanz.File attachment for an incident or service request instance.

ImpliedReviewerImpliedReviewer

Die Berechtigungen für das implizite Review Aktivität Prüfer Profil werden über die ReviewerIsUser-Beziehung.The permissions for the implied Review Activity Reviewer profile are granted through the ReviewerIsUser relationship.

VorgangOperation TypType EigenschaftProperty RelationshipRelationship
SieheRead Prüfer-Instanzen und Elemente, die in enthalten ist.Reviewer instances and anything that is contained within. Alle Eigenschaften der Prüfer-Instanzen und sonstigen Aktionen, die in enthalten ist.All properties of a Reviewer instances and anything that is contained within. Alle Beziehungen, die die Prüfer-Instanz enthalten, und alle Funktionen, die in enthalten ist.All relationships that include the Reviewer instance, and anything that is contained within.
ErstellenCreate KeineNone KeineNone KeineNone
UpdateUpdate KeineNone Prüfer-Instanzen:Reviewer instances:

-Reviewer.Comments- Reviewer.Comments
-Reviewer.DecisionDate- Reviewer.DecisionDate
-Reviewer.Decision- Reviewer.Decision
Prüfer-Instanzen:Reviewer Instances:

-Benutzer-ReviewerVotedByUser >- ReviewerVotedByUser->User
-ReviewerVotedByUser-Prüfer >- ReviewerVotedByUser->Reviewer
LöschenDelete KeineNone KeineNone KeineNone

ImpliedActivityEditorImpliedActivityEditor

Die Berechtigungen für die implizite Assigned To User Profile werden über die Beziehung "workitemassignedtouser" gewährt.The permissions for the implied Assigned To User profile are granted through the WorkItemAssignedToUser relationship.

VorgangOperation TypType EigenschaftProperty RelationshipRelationship
SieheRead Aktivitätsinstanzen und Elemente, die darin enthalten ist.Activity instances and anything that is contained in it. KeineNone KeineNone
ErstellenCreate Arbeitsaufgabe-Instanzen, denen der Benutzer zugewiesen ist:Work item instances that the user is assigned to:

-Aktivität- Activity
-Prüfer- Reviewer
Alle Eigenschaften der Aktivität und Prüfer-Instanzen, die auf eine Arbeitsaufgabeninstanz beziehen.All properties of Activity and Reviewer instances that are related to a work item instance. Das Element Instanz der Aktivität und der Prüfer-Instanzen, die mit einer Arbeitsaufgabe verknüpft sind.All the Activity and Reviewer instances that are related to a work item Instance.
UpdateUpdate Arbeitsaufgabe-Instanzen, denen der Benutzer zugewiesen ist: AktivitätWork item instances that the user is assigned to: Activity Alle Eigenschaften einer Aktivität und der Arbeitsaufgabeninstanzen.All properties of an activity and the work item instances. Alle Aktivitätsinstanzen, die mit der Instanz der Arbeitsaufgabe verknüpft sind.All Activity instances that are related to the work item Instance.
LöschenDelete KeineNone KeineNone KeineNone

ImpliedConfigItemCustodianImpliedConfigItemCustodian

Die Berechtigungen für die implizite CI Besitzer Profil werden erteilt, durch die ConfigItemOwnedByUser Beziehung.The permissions for the implied CI Owner profile are granted through the ConfigItemOwnedByUser relationship.

VorgangOperation TypType EigenschaftProperty RelationshipRelationship
SieheRead Konfiguration von Arbeitsaufgabeninstanzen und sonstigen Aktionen, die in enthalten ist.Configuration item instances and anything that is contained within. Alle Eigenschaften der Instanz eines Konfiguration und sonstigen Aktionen, die darin enthalten sind.All properties of a configuration item instance and anything that is contained in it. Alle Beziehungen, die eine Instanz der Configuration-Element enthalten, und alle Funktionen, die darin enthalten ist.All relationships that include a configuration item instance, and anything that is contained in it.
ErstellenCreate KeineNone KeineNone KeineNone
UpdateUpdate KeineNone KeineNone Konfigurationselement-Instanz – WorkItemAboutConfigItemConfiguration item Instance - WorkItemAboutConfigItem
LöschenDelete KeineNone KeineNone KeineNone

ImpliedPrimaryComputerUserImpliedPrimaryComputerUser

Die Berechtigungen für das implizite CI primären Benutzerprofil werden über die ComputerPrimaryUser-Beziehung.The permissions for the implied CI Primary User profile are granted through the ComputerPrimaryUser relationship.

VorgangOperation TypType EigenschaftProperty RelationshipRelationship
SieheRead Konfiguration von Arbeitsaufgabeninstanzen und sonstigen Aktionen, die in enthalten ist.Configuration item instances and anything that is contained within. Alle Eigenschaften der Instanz eines Konfiguration und sonstigen Aktionen, die in enthalten ist.All properties of a configuration item instance and anything that is contained within. Alle Beziehungen, die enthalten die Konfiguration Element-Instanz und alle Funktionen, die in enthalten ist.All relationships that include the configuration item instance and anything that is contained within.
ErstellenCreate KeineNone KeineNone KeineNone
UpdateUpdate KeineNone KeineNone KeineNone
LöschenDelete KeineNone KeineNone KeineNone