Benutzerrollenprofile in System Center – Service ManagerUser role profiles in System Center - Service Manager
- 7 Minuten Lesedauer
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Beitragende
Dieser Artikel enthält ausführliche Informationen zu den Bereich und die Eigenschaften der benutzerrollenprofile in System Center – Service Manager.This article provides detailed information about the scope and properties of user role profiles in System Center - Service Manager.
Registerkarten in der AdministratorkonsoleTabs in the Administrator console
Die folgende Tabelle zeigt die Registerkarten und die Reihenfolge, in der sie angezeigt werden in der Konsole an.The table below shows the tabs and order that they appear in the console.
| BenutzerrollenUser roles | Tab-Reihenfolge, in der VerwaltungskonsoleTab order in Console |
|---|---|
| Ausführender der Aktivitätactivity implementer | 1. Typen von Arbeitselementen1. Work Items 2. Konfigurationen2. Configurations |
| Erweiterter operatoradvanced operator | 1. Bibliothek1. Library 2. Typen von Arbeitselementen2. Work Items 3. Konfigurationen3. Configurations |
| Autorauthor | 1. Bibliothek1. Library 2. Typen von Arbeitselementen2. Work Items 3. Konfigurationen3. Configurations |
| changeinitiatorchange initiator | 1. Typen von Arbeitselementen1. Work Items 2. Konfigurationen2. Configurations |
| Changemanagerchange manager | 1. Typen von Arbeitselementen1. Work Items 2. Konfigurationen2. Configurations |
| incidentkonfliktlöserincident resolver | 1. Typen von Arbeitselementen1. Work Items 2. Konfigurationen2. Configurations |
| problemanalytikerproblem analysts | 1. Typen von Arbeitselementen1. Work Items 2. Konfigurationen2. Configurations |
| Read Only operatorRead Only operator | 1. Typen von Arbeitselementen1. Work Items 2. Konfigurationen2. Configurations |
| Versions-ManagerRelease Manager | 1. Typen von Arbeitselementen1. Work Items 2. Konfigurationen2. Configurations |
| Service Request-AnalytikerService Request Analyst | 1. Typen von Arbeitselementen1. Work Items 2. Konfigurationen2. Configurations |
| WorkflowWorkflow | 1. Typen von Arbeitselementen1. Work Items 2. Konfigurationen2. Configurations |
Standard-BenutzerrollenDefault user roles
| Aktionaction | zulässigen Rollenallowed roles |
|---|---|
| Lesen von Wissensdatenbankartikelnread knowledge articles | Ausführender der Aktivität, erweiterte Operator, Autor, Änderungsinitiator, changemanager, Endbenutzer, incidentkonfliktlöser, problemanalytiker, Lesen von nur-Operator, Freigabe-Manager, Service Request-Analytiker, workflowactivity implementer, advanced operator, author, change initiator, change manager, end user, incident resolver, problem analyst, read only operator, release manager, service request analyst, workflow |
| Bearbeiten von Wissensdatenbankartikelnedit knowledge articles | Erweiterter Operator, erstellenadvanced operator, author |
| Erstellen von Wissensdatenbankartikelncreate knowledge articles | Erweiterter Operator, erstellenadvanced operator, author |
| Knowledge-Artikel löschendelete knowledge article | Erweiterter Operator, erstellenadvanced operator, author |
| Erstellen von änderungsanforderungen und Aktivitätencreate change requests and activities | Ausführender der Aktivität, erweiterter Operator "," Author "," Änderungsinitiator "," changemanager ", incidentbearbeiter", "problemanalytiker, Lesen von nur-Operator, Freigabe-Manager, Service Request-Analytiker, workflowactivity implementer, advanced operator, author, change initiator, change manager, incident resolver, problem analyst, read only operator, release manager, service request analyst, workflow |
| Erstellen Sie Incidents und Aktivitätencreate incident and activities | Ausführender der Aktivität, erweiterter Operator "," Author "," Änderungsinitiator "," changemanager ", incidentbearbeiter", "problemanalytiker, Lesen von nur-Operator, Freigabe-Manager, Service Request-Analytiker, workflowactivity implementer, advanced operator, author, change initiator, change manager, incident resolver, problem analyst, read only operator, release manager, service request analyst, workflow |
| problemdatensätze erstellencreate problem records | Ausführender der Aktivität, erweiterter Operator "," Author "," Änderungsinitiator "," changemanager ", incidentbearbeiter", "problemanalytiker, Lesen von nur-Operator, Freigabe-Manager, Service Request-Analytiker, workflowactivity implementer, advanced operator, author, change initiator, change manager, incident resolver, problem analyst, read only operator, release manager, service request analyst, workflow |
| Erstellen von releasedatensätzencreate release records | Ausführender der Aktivität, erweiterter Operator "," Author "," Änderungsinitiator "," changemanager ", incidentbearbeiter", "problemanalytiker, Lesen von nur-Operator, Freigabe-Manager, Service Request-Analytiker, workflowactivity implementer, advanced operator, author, change initiator, change manager, incident resolver, problem analyst, read only operator, release manager, service request analyst, workflow |
| Erstellen von Service Requests und Aktivitätencreate service requests and activities | Ausführender der Aktivität, erweiterter Operator "," Author "," Änderungsinitiator "," changemanager ", incidentbearbeiter", "problemanalytiker, Lesen von nur-Operator, Freigabe-Manager, Service Request-Analytiker, workflowactivity implementer, advanced operator, author, change initiator, change manager, incident resolver, problem analyst, read only operator, release manager, service request analyst, workflow |
| Bearbeiten von änderungsanforderungenedit change requests | Erweiterter Operator an, zu erstellen, changemanager workflowadvanced operator, author, change manager, workflow |
| Bearbeiten-Vorfälleedit incidents | Erweiterter Operator an, zu erstellen, incidentkonfliktlöser, workflowadvanced operator, author, incident resolver, workflow |
| Bearbeiten von problemdatensätzenedit problem records | Erweiterter Operator "," Author "," problemanalytiker "," workflowadvanced operator, author, problem analyst, workflow |
| Bearbeiten von releasedatensätzenedit release records | Erweiterter Operator an, zu erstellen, Freigabe-Manager, workflowadvanced operator, author, release manager, workflow |
| Bearbeiten von Serviceanfragenedit service requests | Erweiterter Operator "," Author "," Service Request-Analytiker "," workflowadvanced operator, author, service request analyst, workflow |
| Aktualisieren des Status für Change requestsupdate status for change requests | Erweiterter Operator an, zu erstellen, changemanager workflowadvanced operator, author, change manager, workflow |
| Aktualisieren des Status für incidentsupdate status for incidents | Erweiterter Operator an, zu erstellen, incidentkonfliktlöser, workflowadvanced operator, author, incident resolver, workflow |
| Aktualisieren des Status für problemdatensätzeupdate status for problem records | Erweiterter Operator "," Author "," problemanalytiker "," workflowadvanced operator, author, problem analyst, workflow |
| Aktualisieren des Status für Versionsdatensätze aufupdate status for release records | Erweiterter Operator an, zu erstellen, Freigabe-Manager, workflowadvanced operator, author, release manager, workflow |
| Aktualisieren des Status für Service requestsupdate status for service requests | Erweiterter Operator "," Author "," Service Request-Analytiker "," workflowadvanced operator, author, service request analyst, workflow |
| Aktualisieren des Status für manuelle Aktivitätupdate status for manual activity | zu erweiterten Operator erstellen Sie, ändern Sie-Manager "," incidentkonfliktlöser "," Freigabe-Manager "," Service Request-Analytiker "," workflowadvanced operator, author, change manager, incident resolver, release manager, service request analyst, workflow |
| Aktualisieren des Status für Prüfaktivitätupdate status for review activity | Erweiterter Operator "," Author "," Change Managers, release Manager, Service Request-Analytiker, workflowadvanced operator, author, change manager, release manager, service request analyst, workflow |
| Erstellen von Konfigurationselementencreate CIs | Erweiterter Operator "," Author "," workflowadvanced operator, author, workflow |
| Aktualisieren von CIsupdate CIs | Erweiterter Operator "," Author "," workflowadvanced operator, author, workflow |
| Löschen von Konfigurationselementendelete CIs | Erweiterter Operator "," Author "," workflowadvanced operator, author, workflow |
| Erstellen Sie die benutzereinstellungcreate user preference | Ausführender der Aktivität, erweiterter Operator "," Author "," Änderungsinitiator "," changemanager ", incidentbearbeiter", "problemanalytiker, Lesen von nur-Operator, Freigabe-Manager, Service Request-Analytiker, workflowactivity implementer, advanced operator, author, change initiator, change manager, incident resolver, problem analyst, read only operator, release manager, service request analyst, workflow |
| Aktualisieren Sie die benutzereinstellungupdate user preference | Sie können diese Self-Service nur aktualisieren.They can update them self only. Nehmen wir an Anmeldung des Benutzers von Ausführender der Aktivität, wie er "ABC1" Benutzer und dann "ABC1" nur aktualisieren kann.Say Activity implementer user login as "ABC1" user then he can update "ABC1" only. Identisch mit aller Benutzerrollen.Same with all the user roles. |
Standardbeziehungen der Rolle im Dienst-ManagerDefault user role relationships in Service Manager
WorkItemAboutConfigItem -> ConfigurationItemWorkItemAboutConfigItem -> ConfigurationItem
- änderungsanforderungen - Operator wird erweitert, zu erstellen, changemanager workflowchange requests - advanced operator, author, change manager, workflow
- incidentdatensätze - erweiterter Operator "," Author "," incidentkonfliktlöser "," workflowincident records - advanced operator, author, incident resolver, workflow
- problemdatensätze - erweiterter Operator "," Author "," problemanalytiker "," workflowproblem records - advanced operator, author, problem analyst, workflow
- Versionsdatensatz - erweiterter Operator "," Author "," Freigabe-Manager, Workflowrelease record - advanced operator, author, release manager, workflow
- Service Request: erweiterter Operator "," Author "," Service Request-Analytiker "," workflowservice request - advanced operator, author, service request analyst, workflow
WorkItemRelatesToConfigItem > ConfigurationItemWorkItemRelatesToConfigItem > ConfigurationItem
- Ändern der Anforderung – erweiterter Operator "," Author "," changemanager Workflowchange request – advanced operator, author, change manager, workflow
- Incident-Datensatzes – erweiterter Operator "," Author "," incidentkonfliktlöser "," workflowincident record – advanced operator, author, incident resolver, workflow
- Problemdatensatz – erweiterter Operator "," Author "," problemanalytiker "," workflowproblem record – advanced operator, author, problem analyst, workflow
- Versionsdatensatz – erweiterter Operator "," Author "," Freigabe-Manager, Workflowrelease record – advanced operator, author, release manager, workflow
- dienstanforderung – erweiterter Operator "," Author "," Service Request-Analytiker "," workflowservice request – advanced operator, author, service request analyst, workflow
EntityLinksToKnowledgeDocument > ConfigurationItemEntityLinksToKnowledgeDocument > ConfigurationItem
- Ändern der Anforderung – erweiterter Operator "," Author "," changemanager Workflowchange request – advanced operator, author, change manager, workflow
- Incident-Datensatzes – erweiterter Operator "," Author "," incidentkonfliktlöser "," workflowincident record – advanced operator, author, incident resolver, workflow
- Problemdatensatz – erweiterter Operator "," Author "," problemanalytiker "," workflowproblem record – advanced operator, author, problem analyst, workflow
- Versionsdatensatz – erweiterter Operator "," Author "," Freigabe-Manager, Workflowrelease record – advanced operator, author, release manager, workflow
- dienstanforderung – erweiterter Operator "," Author "," Service Request-Analytiker "," workflowservice request – advanced operator, author, service request analyst, workflow
WorkItemRelatesToWorkItem > ArbeitselementWorkItemRelatesToWorkItem > WorkItem
- Ändern der Anforderung – erweiterter Operator "," Author "," changemanager Workflowchange request – advanced operator, author, change manager, workflow
- Incident-Datensatzes – erweiterter Operator "," Author "," incidentkonfliktlöser "," workflowincident record – advanced operator, author, incident resolver, workflow
- Problemdatensatz – erweiterter Operator "," Author "," problemanalytiker "," workflowproblem record – advanced operator, author, problem analyst, workflow
- Versionsdatensatz – erweiterter Operator "," Author "," Freigabe-Manager, Workflowrelease record – advanced operator, author, release manager, workflow
- dienstanforderung – erweiterter Operator "," Author "," Service Request-Analytiker "," workflowservice request – advanced operator, author, service request analyst, workflow
WorkItemAffectedUserWorkItemAffectedUser
- Incident-Datensatzes – erweiterter Operator "," Author "," incidentkonfliktlöser "," workflowincident record – advanced operator, author, incident resolver, workflow
- dienstanforderung – erweiterter Operator "," Author "," Service Request-Analytiker "," workflowservice request – advanced operator, author, service request analyst, workflow
WorkItemAssignedToUserWorkItemAssignedToUser
- Ändern der Anforderung – erweiterter Operator "," Author "," changemanager Workflowchange request – advanced operator, author, change manager, workflow
- Incident-Datensatzes – erweiterter Operator "," Author "," incidentkonfliktlöser "," workflowincident record – advanced operator, author, incident resolver, workflow
- Problemdatensatz - erweiterter Operator "," Author "," problemanalytiker "," workflowproblem record - advanced operator, author, problem analyst, workflow
- Versionsdatensatz - erweiterter Operator "," Author "," Freigabe-Manager, Workflowrelease record - advanced operator, author, release manager, workflow
- Service Request: erweiterter Operator "," Author "," Service Request-Analytiker "," workflowservice request - advanced operator, author, service request analyst, workflow
FileAttachmentAddedByUserFileAttachmentAddedByUser
- Ändern der Anforderung – erweiterter Operator "," Author "," changemanager Workflowchange request – advanced operator, author, change manager, workflow
- Incident-Datensatzes – erweiterter Operator "," Author "," incidentkonfliktlöser "," workflowincident record – advanced operator, author, incident resolver, workflow
- Problemdatensatz - erweiterter Operator "," Author "," problemanalytiker "," workflowproblem record - advanced operator, author, problem analyst, workflow
- Versionsdatensatz - erweiterter Operator "," Author "," Freigabe-Manager, Workflowrelease record - advanced operator, author, release manager, workflow
- Service Request: erweiterter Operator "," Author "," Service Request-Analytiker "," workflowservice request - advanced operator, author, service request analyst, workflow
BillableTimeHasWorkingUserBillableTimeHasWorkingUser
- Incident-Datensatzes – erweiterter Operator "," Author "," incidentkonfliktlöser "," workflowincident record – advanced operator, author, incident resolver, workflow
IncidentPrimaryOwnerIncidentPrimaryOwner
- Incident-Datensatzes - erweiterter Operator "," Author "," incidentkonfliktlöser "," workflowincident record - advanced operator, author, incident resolver, workflow
TroubleTicketResolvedByUserTroubleTicketResolvedByUser
- Ändern der Anforderung – erweiterter Operator "," Author "," changemanager Workflowchange request – advanced operator, author, change manager, workflow
- Incident-Datensatzes – erweiterter Operator "," Author "," incidentkonfliktlöser "," workflowincident record – advanced operator, author, incident resolver, workflow
- Problemdatensatz - erweiterter Operator "," Author "," problemanalytiker "," workflowproblem record - advanced operator, author, problem analyst, workflow
- Versionsdatensatz - erweiterter Operator "," Author "," Freigabe-Manager, Workflowrelease record - advanced operator, author, release manager, workflow
- Service Request: erweiterter Operator "," Author "," Service Request-Analytiker "," workflowservice request - advanced operator, author, service request analyst, workflow
TroubleTicketClosedByUserTroubleTicketClosedByUser
- Ändern der Anforderung – erweiterter Operator "," Author "," changemanager Workflowchange request – advanced operator, author, change manager, workflow
- Incident-Datensatzes – erweiterter Operator "," Author "," incidentkonfliktlöser "," workflowincident record – advanced operator, author, incident resolver, workflow
- Problemdatensatz - erweiterter Operator "," Author "," problemanalytiker "," workflowproblem record - advanced operator, author, problem analyst, workflow
- Versionsdatensatz - erweiterter Operator "," Author "," Freigabe-Manager, Workflowrelease record - advanced operator, author, release manager, workflow
- Service Request: erweiterter Operator "," Author "," Service Request-Analytiker "," workflowservice request - advanced operator, author, service request analyst, workflow
ReviewerIsUserReviewerIsUser
- Überprüfen Sie die Aktivität – erweiterte Operator, Autor, changemanager, Freigabe-Manager, Service Request-Analytiker, workflowreview activity - advanced operator, author, change manager, release manager, service request analyst, workflow
ReviewerVotedByUseReviewerVotedByUse
- Überprüfen Sie die Aktivität – erweiterte Operator, Autor, changemanager, Freigabe-Manager, Service Request-Analytiker, workflowreview activity - advanced operator, author, change manager, release manager, service request analyst, workflow
WorkItemRelatesToRequestOffering > RequestOfferingWorkItemRelatesToRequestOffering > RequestOffering
- Erweiterter operatoradvanced operator
- Autorauthor
ServiceOfferingRelatesToRequestOffering > RequestOfferingServiceOfferingRelatesToRequestOffering > RequestOffering
- Erweiterter operatoradvanced operator
- Autorauthor
Implizite BerechtigungenImplied permissions
Im folgenden werden die impliziten Berechtigungen für Service Manager.The following are implied permissions for Service Manager.
ImpliedIncidentAffectedUserImpliedIncidentAffectedUser
Die Berechtigungen für das Profil für implizite betroffener Benutzer werden über die Beziehung WorkItemAffectedUser gewährt.The permissions for the implied Affected User profile are granted through the WorkItemAffectedUser relationship.
| VorgangOperation | Geben SieType | EigenschaftProperty | RelationshipRelationship |
|---|---|---|---|
| SieheRead | Incident oder Service Request-Instanzen, und alle Elemente, die in enthalten ist.Incident or service request instances, and anything that is contained within. | Alle Eigenschaften einer Incident-Instanz.All properties of an incident instance. | Alle Beziehungen, die denen den Vorfall aus, oder service Request-Instanz.All relationships that include the incident or service request instance. |
| ErstellenCreate | Arbeitselemente, denen durch der Benutzer betroffen sind:Work items that the user is affected by: -Protokoll Aufgaben- Work item log -Der Dateianlage- File attachment |
Alle Eigenschaften einer Arbeitseinheit Artikel Protokoll und eine Dateianlage für den Vorfall oder eine service Request-Instanz.All properties of a work item log and a file attachment for the incident or service request instance. | Datei Anlage für einen Incident oder service Request-Instanz.File attachment for an incident or service request instance. |
| UpdateUpdate | Arbeitselemente, denen durch der Benutzer betroffen sind:Work items that the user is affected by: -Incident- Incident -Service-Anforderung- Service request -Protokoll Aufgaben- Work item log -Der Dateianlage- File attachment |
Alle Eigenschaften eines Incidents oder Service Request-Instanz.All properties of an incident or service request instance. | Incident Instanz BillableTimeHasWorkingUser-Benutzer >.Incident instance BillableTimeHasWorkingUser->User. |
| LöschenDelete | Arbeitselement, dass der Benutzer betroffen ist – Datei AnlageWork item that the user is affected by - File attachment | Datei Anlage für einen Incident oder service Request-Instanz.File attachment for an incident or service request instance. | Datei Anlage für einen Incident oder service Request-Instanz.File attachment for an incident or service request instance. |
ImpliedReviewerImpliedReviewer
Die Berechtigungen für das implizite Review Aktivität Prüfer Profil werden über die Beziehung ReviewerIsUser gewährt.The permissions for the implied Review Activity Reviewer profile are granted through the ReviewerIsUser relationship.
| VorgangOperation | Geben SieType | EigenschaftProperty | RelationshipRelationship |
|---|---|---|---|
| SieheRead | Prüfer-Instanzen und alle Elemente, die in enthalten ist.Reviewer instances and anything that is contained within. | Alle Eigenschaften von einem Reviewer-Instanzen und alle Elemente, die in enthalten ist.All properties of a Reviewer instances and anything that is contained within. | Alle Beziehungen, die die Reviewer-Instanz enthalten, und alle Elemente, die in enthalten ist.All relationships that include the Reviewer instance, and anything that is contained within. |
| ErstellenCreate | KeineNone | KeineNone | KeineNone |
| UpdateUpdate | KeineNone | Prüfer-Instanzen:Reviewer instances: -Reviewer.Comments- Reviewer.Comments -Reviewer.DecisionDate- Reviewer.DecisionDate -Reviewer.Decision- Reviewer.Decision |
Prüfer-Instanzen:Reviewer Instances: -ReviewerVotedByUser-Benutzer >.- ReviewerVotedByUser->User -ReviewerVotedByUser-Prüfer >.- ReviewerVotedByUser->Reviewer |
| LöschenDelete | KeineNone | KeineNone | KeineNone |
ImpliedActivityEditorImpliedActivityEditor
Die Berechtigungen für die implizite Assigned To User Profile werden über die Beziehung "workitemassignedtouser" gewährt.The permissions for the implied Assigned To User profile are granted through the WorkItemAssignedToUser relationship.
| VorgangOperation | Geben SieType | EigenschaftProperty | RelationshipRelationship |
|---|---|---|---|
| SieheRead | Aktivitätsinstanzen und alle Elemente, die darin enthalten ist.Activity instances and anything that is contained in it. | KeineNone | KeineNone |
| ErstellenCreate | Arbeitselement-Instanzen, denen der Benutzer zugewiesen ist:Work item instances that the user is assigned to: -Aktivität- Activity -Reviewer- Reviewer |
Alle Eigenschaften der Aktivität und die Reviewer-Instanzen, die im Zusammenhang mit einer Arbeitsaufgabeninstanz zu erhalten.All properties of Activity and Reviewer instances that are related to a work item instance. | Instanz des Arbeitselements der Aktivität und die Reviewer-Instanzen, die, die einer Arbeitsaufgabe verknüpft sind.All the Activity and Reviewer instances that are related to a work item Instance. |
| UpdateUpdate | Arbeitselement-Instanzen, denen der Benutzer zugewiesen ist: AktivitätWork item instances that the user is assigned to: Activity | Alle Eigenschaften einer Aktivität und die arbeitselementinstanzen.All properties of an activity and the work item instances. | Alle Aktivitätsinstanzen, die mit der Instanz der Arbeitsaufgabe verknüpft sind.All Activity instances that are related to the work item Instance. |
| LöschenDelete | KeineNone | KeineNone | KeineNone |
ImpliedConfigItemCustodianImpliedConfigItemCustodian
Die Berechtigungen für die implizite CI Besitzer Profil werden erteilt, durch die ConfigItemOwnedByUser Beziehung.The permissions for the implied CI Owner profile are granted through the ConfigItemOwnedByUser relationship.
| VorgangOperation | Geben SieType | EigenschaftProperty | RelationshipRelationship |
|---|---|---|---|
| SieheRead | Instanzen der Konfiguration-Element und alle Elemente, die in enthalten ist.Configuration item instances and anything that is contained within. | Alle Eigenschaften einer Konfiguration Element-Instanz und alle Elemente, die darin enthalten ist.All properties of a configuration item instance and anything that is contained in it. | Alle Beziehungen, die eine Instanz der Konfiguration-Element enthalten, und alle Elemente, die darin enthalten ist.All relationships that include a configuration item instance, and anything that is contained in it. |
| ErstellenCreate | KeineNone | KeineNone | KeineNone |
| UpdateUpdate | KeineNone | KeineNone | Konfigurationselement-Instanz – WorkItemAboutConfigItemConfiguration item Instance - WorkItemAboutConfigItem |
| LöschenDelete | KeineNone | KeineNone | KeineNone |
ImpliedPrimaryComputerUserImpliedPrimaryComputerUser
Die Berechtigungen für das implizite CI primären Benutzerprofil werden über die Beziehung ComputerPrimaryUser gewährt.The permissions for the implied CI Primary User profile are granted through the ComputerPrimaryUser relationship.
| VorgangOperation | Geben SieType | EigenschaftProperty | RelationshipRelationship |
|---|---|---|---|
| SieheRead | Instanzen der Konfiguration-Element und alle Elemente, die in enthalten ist.Configuration item instances and anything that is contained within. | Alle Eigenschaften einer Konfiguration Element-Instanz und alle Elemente, die in enthalten ist.All properties of a configuration item instance and anything that is contained within. | Alle Beziehungen, die die Konfiguration Element-Instanz und alle Elemente, die in enthalten ist.All relationships that include the configuration item instance and anything that is contained within. |
| ErstellenCreate | KeineNone | KeineNone | KeineNone |
| UpdateUpdate | KeineNone | KeineNone | KeineNone |
| LöschenDelete | KeineNone | KeineNone | KeineNone |