Dataverse search integration for knowledge management on portals
Important
This content is archived and is not being updated. For the latest documentation, go to Overview of Dynamics 365 Customer Service. For the latest release plans, go to Dynamics 365 and Microsoft Power Platform release plans.
| Enabled for | Public preview | Early access | General availability |
|---|---|---|---|
| Users by admins, makers, or analysts | - | - | 
Apr 22, 2022 |
Business value
Dataverse search delivers fast and comprehensive search results, sorted by relevance. With Dataverse search, portal users can have a consistent and seamless search experience while searching for knowledge base articles. Additionally, portals users can benefit from the ongoing improvements being made to the Dataverse search.
Feature details
The key capabilities of this feature include:
- Content access levels: Provides another level of access control to knowledge articles on a portal. This is separate from web roles.
- Facets and filters: Filters knowledge articles by product, rating, and modified on date.
Note
Dataverse search support will replace the current portal global search functionality.
For more information on relevance search support in the Power Apps portals, see Dataverse search integration in portals in the Microsoft Power Platform: 2021 release wave 2 plan.