Phone number management for Switzerland

Use this page to find information on acquiring and porting phone numbers in Switzerland for Microsoft Teams.

For more information, see Manage phone numbers for your organization.

On this page:

Acquiring New Numbers from Microsoft Teams

Frequently Asked Questions Details
What information and documents do I need to provide for my new number order?
  • Not required.
What number types are available?
How much time will it take for me to acquire new phone numbers (approximately)?
  • Up to 4 business days if the numbers are available.
  • Up to 90 business days if the numbers must be ordered.
Miscellaneous information
  • You can request a specific area code freely. If an area code is not specified, generic numbers from a given location will be provided.
  • Mobile numbers are not available.

You can submit your number acquisition request through the Teams Administration Center.

If any additional documentation or correspondence is required or if you need additional assistance, please contact the TNS Service Desk.

Porting Existing Numbers to Microsoft Teams

Frequently Asked Questions Details
What information and documents do I need to provide for my port order?
How long will it take for me to port my phone numbers (approximately)?
  • 10 to 30 business days
When do phone number ports take place?
  • Ports take place Monday through Friday between 08:00 AM to 05:00 PM Central European Time.
Can I change or cancel my port order?
  • Port changes and cancellations must be requested 2 business days before the approved porting date.
Can I port some but not all of my phone numbers?
  • Partial porting may be possible depending on your losing carrier. Your order must have a minimum of 10 numbers. Please contact the TNS Service Desk for more information.

What number types can I port?

Number Types User VoiceApps (Auto Attendants and Call Queues) Audio Conferencing
Geographic Yes Yes Yes
Toll-Free No Yes Yes

You can submit your porting request through the Teams Admin Center.

If any additional documentation or correspondence is required or if you need additional assistance, please contact the TNS Service Desk.

Different kinds of phone numbers used for Calling Plans

Manage phone numbers for your organization

Manage the usage of a phone number (user, conferencing, VoiceApp)

Contact the Telephone Number Services team

Get support for Microsoft 365 for business

How many telephone numbers can you get?

Emergency calling terms and conditions

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