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"Field on window is inactive or disabled. (Line #26)" error when you import fixed assets information

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This article provides a resolution for the issue that you can't import fixed assets information in Microsoft Dynamics GP due to the Field on window is inactive or disabled (Line #26) error.

Applies to:   Microsoft Dynamics GP
Original KB number:   935389

Symptoms

When you import fixed assets information, you receive the following error message:

Field on window is inactive or disabled. (Line #26)

Cause

This problem occurs if the fixed assets import file contains a fixed asset record that is already in the Fixed Assets table. When you import fixed assets information, Microsoft Dynamics GP reads the information from a fixed assets import file. Then, it imports this information to the Fixed Assets table.

Resolution

To resolve this problem, use one of the following methods.

Method 1:

Delete the fixed assets record from the fixed assets import file. Then, import the fixed assets information.

Method 2:

Delete the fixed assets record from the Fixed Assets table. Then, import the fixed assets information. To delete the fixed assets record from the Fixed Assets table, follow these steps:

  1. On the Tools menu, point to Utilities, point to Fixed Assets, and then select Delete.

  2. In the Asset Delete Utility window, type the identifier of the fixed assets record in the Asset ID field.

    Note

    You can also select the lookup button next to the Asset ID field. Then, double-click the fixed assets record in the Asset Lookup window.

  3. Select Delete.

  4. Close the Asset Delete Utility window.

More information

For more information about how to import fixed assets information, see GP Import for asset information fails for Fixed Asset Management in Microsoft Dynamics GP.