Error when you try to move a mailbox in Exchange Server 2016: The migration mailbox for the organization is either missing or invalid
Original KB number: 2812509
When you try to move a mailbox by using the
New-MigrationBatch cmdlet in Exchange Server 2016, you may receive an error message that resembles the following one:
The migration mailbox for the organization is either missing or invalid.
This issue occurs if the migration mailbox isn't enabled or was deleted.
To move a mailbox by using the
New-MigrationBatch cmdlet, the migration mailbox must be present and enabled.
To resolve this issue, follow these steps:
Start the Active Directory Users and Computers snap-in.
Click Users, and then verify that the following account doesn't exist:
If this account exists in the Users container, go to step 4.
Run the following cmdlet:
Setup /PrepareAD /IAcceptExchangeServerLicenseTerms
Run the following cmdlets:
Enable-Mailbox -Arbitration -Identity "Migration.8f3e7716-2011-43e4-96b1-aba62d229136" Set-Mailbox "Migration.8f3e7716-2011-43e4-96b1-aba62d229136" -Arbitration -Management:$true