Error when you install Exchange Server: Organization Preparation FAILED

Original KB number:   2872882

Symptoms

When you try to install Microsoft Exchange Server, you receive the following error message:

Configuring Microsoft Exchange Server

Organization Preparation FAILED
The following error was generated when "$error.Clear(); install-ResourceConfig -DomainController $RoleDomainController" was run: "Active Directory operation failed on <Domain Controller>. This error is not retriable. Additional information: The parameter is incorrect. Active directory response: 00000057: LdapErr: DSID-0C090D11, comment: Error in attribute > conversion operation, data 0, v23f0".The Exchange Server setup operation didn't complete. More details can be found in ExchangeSetup in the <SystemDrive>:\ExchangeSetupLogs folder.

When you check the Exchange Setup log (ExchangeSetup.log), you see the following information:

[Time] [2] Processing object "Resource Schema".
[Time] [2] The properties changed are: "{ Id='Resource Schema' }".
[Time] [2] Saving object "Resource Schema" of type "ResourceBookingConfig" and state "New".
[Time] [2] Previous operation run on domain controller 'dc.domain.com'.
[Time] [2] [ERROR] Active Directory operation failed on dc. domain.com. This error is not retriable. Additional information: The parameter is incorrect.
Active directory response: 00000057: LdapErr: DSID-0C090B38, comment: Error in attribute conversion operation, data 0, vece
[Time] [2] [ERROR] The requested attribute does not exist.

Cause

This issue occurs because the lDAPDisplayName attribute is incorrect.

Resolution

To resolve this issue, follow these steps:

  1. Open Active Directory Service Interfaces (ADSI) Edit. To do this, click Start, click Run, type ADSIEdit.msc, and then click OK.
  2. After the ADSI Edit window is loaded, right-click ADSI Edit in the navigation pane, and then click Connect To.
  3. In the Connection Settings window, click Select a well known Naming Context in the Connection Point area, and then click Schema.
  4. Expand the Schema [DC.domain.com] node, and then click CN=Schema, CN=Configuartion,DC=domain,DC=com.
  5. In the result pane, right-click CN= ms-Exch-Resource-Schema, click Property, and then change the value of the lDAPDisplayName attribute to msExchResourceSchema.
  6. In the result pane, right-click ms-Exch-Resource-Property-Schema, click Property, and then change the value of the lDAPDisplayName attribute to msExchResourcePropertySchema.
  7. Force Active Directory replication between the domain controllers.
  8. Run the Setup.exe /PreparAD command to install Exchange Server.