RSS feeds are not listed or you cannot subscribe to RSS feeds in Internet Explorer

Important

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This article provides you the steps to solve the issue that the Really Simple Syndication (RSS) feeds are not listed or you cannot subscribe the RSS feeds in Internet Explorer.

Original product version:   Internet Explorer
Original KB number:   926448

Symptoms

In Internet Explorer , you subscribe to Really Simple Syndication (RSS) feeds. Then, you may experience one or more of the following issues:

  • The RSS feeds to which you subscribe are not listed in Internet Explorer.
  • You cannot subscribe to RSS feeds in Internet Explorer.

Cause

These issues may occur for one of the following reasons:

  • The feed storage file is corrupted.
  • An issue exists with the user profile.
  • An issue exists with a browser add-on.
  • A proxy server may be redirecting the form authentication page when you try to subscribe to feeds.

Resolution

To resolve issues with missing feeds or to resolve issues when you try to subscribe to new feeds, follow these steps:

  1. Start Internet Explorer.

  2. Add a feed from an alternative trusted Web site.

  3. Log on as a different user, and test the feed. If the issue is resolved, you can use the new user profile to work with RSS feeds.

  4. If the issue continues, test in the Internet Explorer (No Add-ons) mode. To do this, follow these steps:

    1. Click Start, point to All Programs, point to Accessories, and then point to System Tools.
    2. Click Internet Explorer (No Add-ons).

    Note

    If the issue is resolved in this mode, use the Manage Add-ons option that is available in the Tools menu to isolate the specific browser add-ons that are causing the issue.

  5. If the issue continues, remove and reimport the RSS feeds. To do this, follow these steps:

    1. Export the feeds on the computer to a file. For more information about how to export RSS feeds, see the How to import or export RSS feeds section.

    2. Close Internet Explorer.

    3. Remove the RSS feeds by removing the files from the following folder:
      %userprofile% \Local Settings\Application Data\Microsoft\Feeds

    4. Open Internet Explorer, and then add one feed from a trusted Web site.

    5. Verify that the RSS feed from a trusted Web site is working correctly.

    6. Import the feeds from the file that you exported in step 5a earlier in this section. These are the feeds to which you previously subscribed. For more information about how to import RSS feeds, see the How to import or export RSS feeds section.

  6. If you have determined that the proxy server is redirecting the form authentication page, you may be able to change the proxy setting to return the feeds.

    Note

    Internet Explorer RSS Feed function does not support the form authentication page toward a request for the feeds.

How to import or export RSS feeds

To export or import RSS feeds in Internet Explorer, follow these steps:

  1. On the File menu, click Import and Export.

  2. In the Import/Export Wizard, click Next.

  3. In the Choose an action to perform list, click Export Feeds or Import Feeds as appropriate for your situation, and then click Next.

  4. Follow the steps in the Import/Export Wizard to import or export feeds to a file.