Orchestrator runbooks, folders, or statistics aren't displayed or updated in the Orchestration console
This article helps you fix an issue in which Orchestrator runbooks, folders, or statistics aren't displayed or updated in the System Center Orchestrator Orchestration console.
Original product version: Microsoft System Center 2012 Orchestrator
Original KB number: 2738490
Symptoms
You may experience one of the following problems while using the System Center Orchestrator Orchestration console or when accessing System Center Orchestrator data using the web service:
New runbooks or folders that have been created using the Runbook Designer aren't displayed even though the user has the appropriate permissions to see them.
Summary pages have incorrect results for all statistics.
Cause
System Center Orchestrator uses a series of scheduled tasks executed by Microsoft SQL Server Service Broker timer conversations. One or more of these conversations is being ended without a new conversation being established.
Resolution
This problem is resolved in System Center 2012 Service Pack 1.
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