Edit

Orchestrator runbooks, folders, or statistics aren't displayed or updated in the Orchestration console

  • Article

This article helps you fix an issue in which Orchestrator runbooks, folders, or statistics aren't displayed or updated in the System Center Orchestrator Orchestration console.

Original product version:   Microsoft System Center 2012 Orchestrator
Original KB number:   2738490

Symptoms

You may experience one of the following problems while using the System Center Orchestrator Orchestration console or when accessing System Center Orchestrator data using the web service:

  • New runbooks or folders that have been created using the Runbook Designer aren't displayed even though the user has the appropriate permissions to see them.

  • Summary pages have incorrect results for all statistics.

Cause

System Center Orchestrator uses a series of scheduled tasks executed by Microsoft SQL Server Service Broker timer conversations. One or more of these conversations is being ended without a new conversation being established.

Resolution

This problem is resolved in System Center 2012 Service Pack 1.