In all supported versions of Windows, uninstalling a driver through device manager may not remove associated files or applications with that driver

This article provides help to solve an issue where uninstalling a driver through device manager doesn't remove associated files or applications with that driver.

Applies to:   Windows 10 - all editions
Original KB number:   2278714

Symptoms

Consider the following scenario:

  • You have a third-party driver installed on a system via the third-party installation.
  • The driver installer also installs a third-party application or applications.
  • You try to uninstall the driver through the Device Manager.

In this scenario, the driver files, as well as the third-party application are not removed. Each time you reboot the machine, or any other action that forces a re-enumeration of plug and play devices, it will try to install the drivers.

Cause

Microsoft has confirmed that this behavior is by design.

Resolution

If you have installed a third-party driver via a third-party installation, it is recommended that Add and Remove programs is used to uninstall third-party driver packages.