how to increase Azure communication service rate limit for sending email

Yonatan Weinberger 0

I am using Azure communication service for sending emails to my users .
There is a limit of 100 emails per hour (see image below).
I wonder if there is a way to increase this limit ?

WhatsApp Image 2024-05-17 at 09.05.55

thank you.

VenkateshDodda-MSFT 19,406 Reputation points Microsoft Employee

2024-05-21T05:53:44.2233333+00:00

@Yonatan Weinberger Thanks for your response. You can refer to these outlined documentation steps on How to view and respond/reply to the private message in Microsoft Q&A.

1 answer

VenkateshDodda-MSFT 19,406 Reputation points Microsoft Employee

2024-05-17T16:30:53.1966667+00:00

@Yonatan Weinberger Thanks for reaching out to Microsoft Q&A, apologize for any inconvenience caused on this.

The above are sandbox limitations for email service in ACS. As mentioned in this documentation here, if you want to increase the limits for production applications, then you have raised a support ticket our backend team will review and increase the thresholds.

Hope this helps, let me know if you have any further questions on this.
Please sign in to rate this answer.
Yonatan Weinberger 0 Reputation points

2024-05-17T21:59:30.93+00:00

Thank you i was trying the above but it look that i can not send any message to the support team since i have not bought a support plan :-( .
Any alternative ?

Yonatan Weinberger 0 Reputation points

2024-05-17T22:04:03.6233333+00:00

Thank you @VenkateshDodda-MSFT .
@VenkateshDodda-MSFT i was trying to Submit a request but it look impossible without a support plan :-( .
Can you please help on it .
Thank you very much.

VenkateshDodda-MSFT 19,406 Reputation points Microsoft Employee

2024-05-20T06:57:45.0966667+00:00

@Yonatan Weinberger Thanks for the follow-up questions.

As mentioned in this documentation, Free trail subscriptions are not eligible to increase the quota limits, if you were on Free-trail subscription I would recommend you upgrade to Pay-as-you-Go subscription.

If you are on Pay-as-you-Go subscription and still facing the issue, I have reached out to over private message and help us with the requested information to assist you further on this.

Yonatan Weinberger 0 Reputation points

2024-05-20T16:58:50.9733333+00:00

Hi first thank you for you response .
We are on Pay-as-you-Go subscription .
I wonder if i can send you private message ,with all the details.
Thank you very munch for all your help .
Sign in to comment

Share via

how to increase Azure communication service rate limit for sending email

1 answer