GST on Service Management

Business Central has included GST on Service Management feature to Indian Localization.

Service Management has been designed to streamline your organization’s service operations, enhancing efficiency and profitability. Easily manage customer calls and queries, track support tickets, allocate resources, create reports. GST is a integral part of the service management and in this document we will discuss the process of GST calculation on Service Order, Service Invoice and Service Credit Memo.

GST on service order

• Create Service Order

  1. Choose the icon, enter Service Order, and then choose the related link.
  2. Select relevant Customer Code in Customer No. field. GST Customer Type field should have a value on Customer Card.
  3. Then go to Service Order Line Tab click on Order > Service Lines, Select Item Code for Goods, G/L Account for Service Sales, Resource or Service Cost on Service line. GST Group Code, HSN/SAC Code should not be blank on the Item, G/L Account, Resource or Service Cost.

GST on service invoice

• Create Service Invoice

  1. Choose the icon, enter Service Invoice, and then choose the related link.
  2. Select relevant Customer Code in Customer No. field. GST Customer Type field should have a value on Customer Card.
  3. Select Item Code for goods, G/L Account for service sales, Resource or Service Cost on Service Invoice line. GST Group Code, HSN/SAC Code should not be blank on the Item, G/L Account, Resource or Service Cost.

GST on service credit memos

• Create Service Credit Memos

  1. Choose the icon, enter Service Credit Memos, and then choose the related link.
  2. Select relevant Customer Code in Customer No. field. GST Customer Type field should have a value on Customer Card.
  3. Select Item Code for goods, G/L Account for service sales, Resource or Service Cost on Service Credit Memo line. GST Group Code, HSN/SAC Code should not be blank on the Item, G/L Account, Resource or Service Cost.

Note

• Accounting entries are similar to accounting entries generated for sales transactions.

See Also

GST Input Service Distribution Overview

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