Convert Service Contracts that Include GST Amounts

Because the GST rate change tool cannot convert service contracts, these contracts must be converted manually. This topic describes several alternative methods that you can use for service contract conversion.

Note

This topic provides a high-level workflow.

The following procedure describes how to correct an invoice for a prepaid service contract that has been created a year in advance.

Note

For this example, you must change your work date to 01.01.2017.

To correct an invoice for a prepaid service contract

  1. Choose the Lightbulb that opens the Tell Me feature. icon, enter Contract Management, and then choose the related link.
  2. Under Lists, choose Service Contracts.
  3. Create a new prepaid service contract. Enter a start date of 01.01.2017 and an invoice period year for customer 20000.
  4. To sign the contract, choose the Sign Contract action.
  5. Create a service invoice.
  6. The invoice is listed as an unposted service invoice. To view the service invoice, choose the Service action, choose the Contract Management action, and then choose the Service Invoices action.
  7. Post the service invoice.

Note

Do not change the unposted service invoice. Since the service ledger entries are created when the invoice is created, a change in the unposted invoice will not change the already created service ledger entries. However, the GST entries are created when the invoice is posted. This lets you change the general product posting group and the GSP product posting group on the unposted service invoice.

To create a CR/Adj Note for GST difference

The following procedure describes how to create a CR/Adj Note that only includes the GST difference for the already invoiced period starting on 01.07.2017. In this example, the GST amount is only posted to the Financial Management module, not to the Service Management module. The GST entries that are linked to the service ledger entry will not be corrected.

  1. Create a new general ledger account for the GST difference. This account will be used for direct posting of the GST correction.
  2. Add a new line to the GST posting setup.

To create contract expiration dates in contract lines

The following procedure describes how to create new contracts by working with contract expiration dates in service contract lines.

  1. On the Service Contract page, set the contract expiration date to 30.06.2017.
  2. Choose the Create CR/Adj Note action to automatically create a CR/Adj Note for July 2017 to December 2017.
  3. Because the contract has expired, you need to create a new contract for the period with the new GST rate for July 1, 2017 to December 31, 2017.

To create a new CR/Adj Note

The following procedure describes how to create a new CR/Adj Note using the Get Prepaid Contract Entries batch job. Entries that you do not want to correct from January 2017 to June 2017 will be deleted.

  1. Run the GST rate change tool on July 1, 2017. The general product posting group or the GST product posting group is changed. For more information, see Work with GST on Sales and Purchases.
  2. After running the GST rate change tool, enter a contract expiration date for the service contract. You can now delete the service contract line and create a new line that is identical to the old one.
  3. Create a new invoice for the period of January 2017 to December 2012 using the new GST rate.
  4. To create another CR/Adj Note, on the Service CR/Adj Notes page, choose the New action to create a new service CR/Adj note.
  5. Choose the Get Prepaid Contract Entries action.
  6. After the conversion is complete, GST and service ledger entries will be correct.

See Also

Work with Service Contracts and Service Contract Quotes
Finance
Report GST to Tax Authorities
Work with GST on Sales and Purchases