Enabling Your Business Data for Power BI
Getting insights into your Dynamics 365 data is easy with Power BI and the Dynamics 365 content packs. Power BI retrieves your data and then builds an out-of-the-box dashboard and reports based on that data.
Microsoft has published the following content packs:
|Microsoft Dynamics 365 for Financials||Provides a dashboard with key financial data over time, such as earnings versus expenses, operating margin, and cash cycle.|
|Microsoft Dynamics 365 for Financials - CRM||Provides a dashboard with key data about sales opportunities and contacts.|
|Microsoft Dynamics 365 for Financials - Sales||Provides a dashboard with key data about sales and inventory.|
Using the Dashboards
Each content pack provides reports that you can drill into:
- Choose any visual on the dashboard to bring up one of the underlying reports.
- Filter the report or add fields that you want to monitor.
- Pin this customised view to the dashboard to continue tracking.
You can refresh data manually, and you can set up a refresh schedule. For more information, see Configuring scheduled refresh.
The content packs are preconfigured to work with data from the demonstration company that you get when you sign up for Dynamics 365. When you install the apps in Power BI, and you connect to your own data, some reports may not work because they rely on data that your company does not have. In those cases, you can simply remove that report from your dashboard.
You can also build your own reports and dashboards in Power BI based on your Dynamics 365 data. For more information, see Connecting Your Business Data to Power BI.
Accessing Dynamics 365 in Power BI
To see your Dynamics 365 data in Power BI, you must have the following:
- Access to Dynamics 365. For more information, see Dynamics 365 Business edition.
- Access to Power BI. For more information, see Power BI.
On the Power BI site, you can find additional information about connecting to services with content packs for Power BI.
To access your Dynamics 365 data in Power BI, on the connection page, you must specify the following information:
|OData Feed URL||The OData URL so Power BI can access data from your company, such as https://mybusiness.financials.dynamics.com:7048/MS/ODataV4/Company('My%2Business').|
|Authentication method||Choose Basic.|
|User name||Your name as it displays for your account in Dynamics 365, such as John Smith.|
|Password||This is the web service access key for your user account in Dynamics 365.|
This means that you must get 2 pieces of information from Dynamics 365: The OData URL and the web service access key for your user account.
Getting the URL
When you add Dynamics 365 to Power BI, you must specify a URL so Power BI can access data from your company. On the connection page, the URL is referred to as the OData Feed URL, and it must have the following format:
In this example, mybusiness is the name of your Dynamics 365 service, and CRONUS US is the name of the demonstration company with %20 representing the space in the name.
To get the URL, in Dynamics 365, search for and open the Web Services window. This window lists the web services that are currently available, and you can copy the link from the OData URL field for one of the default OData web services.
Getting the user name and the web service access key
In order to use data from Dynamics 365 in Power BI, in the Connect to Financials window, you must specify a user name and a password. The user name is your name as it displays for your account in Dynamics 365 so that Power BI can log in to Dynamics 365. The password is the web service access key that is set up for your user account in Dynamics 365.
To find this information, in Dynamics 365, search for the Users window, and then open the card for your user account. On the General FastTab, copy the content of the User Name field, and on the Web Service Access FastTab, copy the contents of the Web Service Access Key field. If the Web Service Access Key field is blank, in the ribbon, choose Change Web Service Access Key, choose the Key Never Expires field, and then choose the OK button. You can then copy the key.
Getting Data from Dynamics 365
The Dynamics 365 dashboard shows the most typical reports that you will want to use to track your business. The data is extracted from your Dynamics 365 company using web services to read live data. In Dynamics 365, the Web Services window lists the web services that have been set up for you.
If you change the name of any of these web services, the data will not show up in Power BI.
If you want to add use other data in Power BI, you must find the tables in Dynamics 365, expose them as web services, and then add them to the content pack. This is an advanced scenario, and we recommend that you start with the data that is already available in Power BI.
The Power BI dashboard relies on the published web services that are listed above, and it will show data from the demonstration company or your own company if you import data from your current finance solution. However, if something goes wrong, this section provides a workaround for the most typical issues.
"Parameter validation failed, please make sure all parameters are valid"
If you see this error after you enter your Dynamics 365 URL, make sure the following requirements are satisfied:
The URL follows exactly this pattern:
- Delete any text after the company name in parenthesis
- Make sure there are no trailing forward slash at the end of the URL.
- Make sure that it is a secure connection as indicated by the URL starting with https.
If you get a "login failed" error when you log in to the dashboard, using your Dynamics 365 credentials, then this can be caused by one of the following issues:
The account you are using does not have permissions to read the Dynamics 365 data from your account.
Verify your user account in Dynamics 365, and make sure that you have used the right web service access key as the password, and then try again.
The Dynamics 365 instance that you are trying to connect to does not have a valid SSL certificate. In this case you'll see a more detailed error message ("unable to establish trusted SSL relationship").
Self-signed certificates are not supported.
If you see an "Oops" error dialogue after you pass the authentication dialogue, this is most frequently caused by a problem connecting to the data for the content pack.
Verify that the URL follows the pattern that was specified earlier:
A common mistake is to specify the full URL for a specific web service:
Or you might have forgotten to specify the company name:
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