User presence in Teams

Presence is part of a user’s profile in Microsoft Teams (and throughout Office 365) that indicates the user’s current availability and status to other users. By default, anyone in your organization using Teams can see (in nearly real time) if other users are available online.

Important

If you uninstall the Skype for Business client after you move a user to Teams Only mode, presence stops working in Outlook and other Office apps. Presence works fine in Teams. Workaround: To see presence in Outlook (and other Office apps), Skype for Business must be installed, even if you're running Teams in Teams Only mode. Microsoft is aware of this problem and is working on a fix.

Presence states in Teams

The user presence states available in Teams are:

User configured App configured
Solid green check mark, indicates Presence Available Available Solid green check mark, indicates Presence Available Available
Open green check mark, indicates available oof Available, Out of Office
Solid red circle, indicates Busy Busy Solid red circle, indicates Busy Busy
Solid red circle, indicates Busy in a call In a call
Solid red circle, indicates Busy in a meeting In a meeting
Open red circle, indicates Busy In a call, out of office
Red circle with white line, indicates Do Not Disturb Do not disturb
Red circle with white line, indicates Presenting Presenting
Red circle with white line, indicates Focusing Focusing
Yellow clock icon, indicates away Away Yellow clock icon, indicates away Away
Yellow clock icon, indicates away Away Last Seen time
Yellow clock icon, indicates away, be right back Be right back
Yellow clock icon, indicates away, off work Off Work
Gray circle with x, indicates Offline Offline
Open gray circle, indicates status unknown Status unknown
Open red circle with diagonal line, indicates blocked Blocked
Purple circle with arrow, indicates Out of office Out of Office

Users can manually set their current presence state to some options, and their state gets reflected to all other users. More user presence details are also automatically updated. The changes are based on user activity (Available, Away), Outlook calendar states (In a meeting), or Teams app states (In a call, Presenting), to states that are indented in the list.

There is a 15-minute inactivity timeout, after which a current presence state is reset to Away.

Users can specify who can break through (meaning contact them despite a Do Not Disturb state). These settings are available in the Teams client.

Admin settings in Teams compared to Skype for Business

The following admin settings Skype for Business are different in Teams:

  • In Teams, presence sharing is always enabled for users in the organization. Privacy (where you define who can see presence) configuration is not available in Teams.
  • Presence sharing with everyone (including Federated services) is always enabled for users in Teams. Their contact list (if they had one in Skype for Business) is visible under Chat > Contacts or under Calls > Contacts.
  • Client Do Not Disturb and Breakthrough features are always enabled for users in Teams.
  • Calendar (includes out of office and other calendar information) integration is always enabled for users when Teams is integrated with Outlook.
  • The Last seen or Away since indicator is always enabled for users in Teams if the organization also uses Skype for Business.

Note

The ability of a Teams admin to customize these settings is not currently supported.

Coexistence with Skype for Business

See Coexistence with Skype for Business for details on how Teams presence functions when your organization also uses Skype for Business.