Microsoft Dynamics 365 and GDPR

The General Data Protection Regulation, or GDPR, is fundamentally about protecting and enabling the privacy rights of individuals. Read more about Microsoft's commitment to security at the Microsoft Trust Centre.

For Dynamics 365 applications and services, the following white papers provide an overview of the GDPR and suggest an approach for how you can think about both enhancing your data protection capabilities as well as how you may want to think about complying with the GDPR as expressed in four stages – Discover, Manage, Protect and Report.

Customer Engagement

Dynamics 365 for Sales

Dynamics 365 for Customer Service

Dynamics 365 for Field Service

Dynamics 365 for Project Service Automation

Business Central

Coming soon

Finance and Operations

Dynamics 365 for Finance and Operations


Dynamics 365 for Retail


Dynamics 365 for Talent

Dynamics NAV

Microsoft Dynamics NAV

Dynamics C5

Microsoft Dynamics C5

Compliance Manager

Compliance Manager is a cross–Microsoft Cloud services solution designed to help organizations meet complex compliance obligations like the GDPR. It performs a real-time risk assessment that reflects your compliance posture against data protection regulations when using Microsoft Cloud services, along with recommended actions and step-by-step guidance.

Compliance Manager preview

You can try Compliance Manager yourself by visiting


There are a number of resources to help you learn more about Compliance Manager and what it can do you help you meet complex compliance obligations:

Microsoft 365 - Compliance Manager preview (Office blog - Ron 11-16-2017)

Compliance Manager preview is now available (Tech Community blog 11-16-2017)

Get to know the new Service Trust Portal (TechNet blog 11-22-2017)

Announcing Compliance Manager (Tech Community blog 9-25-2017)

Advancing intelligence, management, and security to empower the modern workplace (Office blog - Kirk K 9-25-2017)

New Microsoft 365 features to accelerate GDPR compliance (Secure blog 9-25-2017)