Summary and resources


Now is the time for governments to enhance their internal processes and provide superior services using AI. It’s important for governments to educate themselves about the potential value of AI in order to create an appropriate AI strategy.

Now that you have reviewed this module, you should be able to:

  • Describe the outcomes governments have achieved through the adoption of AI.
  • Articulate the components of an AI strategy.
  • Apply the value creation framework.

Use these resources to discover more


To open a hyperlink, right-click and choose "Open in new tab or window." That way you can check out the resource and easily return to the module.

Check out reports, podcasts, and training resources to learn more about how governments can leverage AI to lower costs while providing higher quality services to citizens.

For example, you can to listen to the "Intelligent Technologies" episode of our government podcast series to hear how national and municipal governments can use AI, the Internet of Things (IoT), blockchain, and other transformative technologies to improve their services.


(1) Deloitte, “Digital Government Transformation: The Journey to Governments Digital Future”