Connect to Azure virtual networks from Azure Logic Apps by using an integration service environment (ISE)

For scenarios where your logic apps and integration accounts need access to an Azure virtual network, create an integration service environment (ISE). An ISE is a private and isolated environment that uses dedicated storage and other resources that are kept separate from the public or "global" Logic Apps service. This separation also reduces any impact that other Azure tenants might have on your apps' performance.

When you create an ISE, Azure injects that ISE into your Azure virtual network, which then deploys the Logic Apps service into your virtual network. When you create a logic app or integration account, select your ISE as their location. Your logic app or integration account can then directly access resources, such as virtual machines (VMs), servers, systems, and services, in your virtual network.

Select integration service environment

Important

For logic apps and integration accounts to work together in an ISE, both must use the same ISE as their location.

An ISE has increased limits on run duration, storage retention, throughput, HTTP request and response timeouts, message sizes, and custom connector requests. For more information, see Limits and configuration for Azure Logic Apps. To learn more about ISEs, see Access to Azure Virtual Network resources from Azure Logic Apps.

This article shows you how to complete these tasks:

  • Enable access for your ISE.
  • Create your ISE.
  • Add extra capacity to your ISE.

Important

Logic apps, built-in triggers, built-in actions, and connectors that run in your ISE use a pricing plan different from the consumption-based pricing plan. To learn how pricing and billing work for ISEs, see the Logic Apps pricing model. For pricing rates, see Logic Apps pricing.

Prerequisites

  • An Azure subscription. If you don't have an Azure subscription, sign up for a free Azure account.

  • An Azure virtual network. If you don't have a virtual network, learn how to create an Azure virtual network.

    • Your virtual network needs to have four empty subnets for creating and deploying resources in your ISE. You can create these subnets in advance, or you can wait until you create your ISE where you can create subnets at the same time. Learn more about subnet requirements.

    • Subnet names need to start with either an alphabetic character or an underscore and can't use these characters: <, >, %, &, \\, ?, /.

    • If you want to deploy the ISE through an Azure Resource Manager template, first make sure that you delegate one empty subnet to Microsoft.Logic/integrationServiceEnvironment. You don't need to do this delegation when you deploy through the Azure portal.

    • Make sure that your virtual network enables access for your ISE so that your ISE can work correctly and stay accessible.

    • If you use ExpressRoute, which provides a private connection to Microsoft cloud services, you must create a route table that has the following route and link that table to each subnet that's used by your ISE:

      Name: <route-name>
      Address prefix: 0.0.0.0/0
      Next hop: Internet

  • If you want to use custom DNS servers for your Azure virtual network, set up those servers by following these steps before you deploy your ISE to your virtual network. Otherwise, each time you change your DNS server, you also have to restart your ISE.

    Important

    If you change your DNS server settings after you create an ISE, make sure that you restart your ISE. For more information about managing DNS server settings, see Create, change, or delete a virtual network.

Enable access for ISE

When you use an ISE with an Azure virtual network, a common setup problem is having one or more blocked ports. The connectors that you use for creating connections between your ISE and destination systems might also have their own port requirements. For example, if you communicate with an FTP system by using the FTP connector, the port that you use on your FTP system needs to be available, for example, port 21 for sending commands.

To make sure that your ISE is accessible and that the logic apps in that ISE can communicate across the subnets in your virtual network, open the ports in this table. If any required ports are unavailable, your ISE won't work correctly.

Network ports used by your ISE

This table describes the ports in your Azure virtual network that your ISE uses and where those ports get used. The Resource Manager service tags represents a group of IP address prefixes that help minimize complexity when creating security rules.

Important

Source ports are ephemeral, so make sure that you set them to * for all rules. For internal communication inside your subnets, your ISE requires that you open all ports within those subnets.

Purpose Direction Destination ports Source service tag Destination service tag Notes
Communication from Azure Logic Apps Outbound 80, 443 VirtualNetwork Internet The port depends on the external service with which the Logic Apps service communicates
Azure Active Directory Outbound 80, 443 VirtualNetwork AzureActiveDirectory
Azure Storage dependency Outbound 80, 443 VirtualNetwork Storage
Intersubnet communication Inbound & Outbound 80, 443 VirtualNetwork VirtualNetwork For communication between subnets
Communication to Azure Logic Apps Inbound 443 Internal access endpoints:
VirtualNetwork

External access endpoints:
Internet

Note: These endpoints refer to the endpoint setting that was selected at ISE creation. For more information, see Endpoint access.

VirtualNetwork The IP address for the computer or service that calls any request trigger or webhook that exists in your logic app. Closing or blocking this port prevents HTTP calls to logic apps with request triggers.
Logic app run history Inbound 443 Internal access endpoints:
VirtualNetwork

External access endpoints:
Internet

Note: These endpoints refer to the endpoint setting that was selected at ISE creation. For more information, see Endpoint access.

VirtualNetwork The IP address for the computer from which you view the logic app's run history. Although closing or blocking this port doesn't prevent you from viewing the run history, you can't view the inputs and outputs for each step in that run history.
Connection management Outbound 443 VirtualNetwork AppService
Publish Diagnostic Logs & Metrics Outbound 443 VirtualNetwork AzureMonitor
Communication from Azure Traffic Manager Inbound 443 AzureTrafficManager VirtualNetwork
Logic Apps Designer - dynamic properties Inbound 454 See Notes column for IP addresses to allow VirtualNetwork Requests come from the Logic Apps access endpoint inbound IP addresses for that region.
Network health check Inbound 454 See Notes column for IP addresses to allow VirtualNetwork Requests come from the Logic Apps access endpoint for both inbound and outbound IP addresses for that region.
App Service Management dependency Inbound 454, 455 AppServiceManagement VirtualNetwork
Connector deployment Inbound 454 AzureConnectors VirtualNetwork Necessary for deploying and updating connectors. Closing or blocking this port causes ISE deployments to fail and prevents connector updates or fixes.
Connector policy deployment Inbound 3443 Internet VirtualNetwork Necessary for deploying and updating connectors. Closing or blocking this port causes ISE deployments to fail and prevents connector updates or fixes.
Azure SQL dependency Outbound 1433 VirtualNetwork SQL
Azure Resource Health Outbound 1886 VirtualNetwork AzureMonitor For publishing health status to Resource Health
API Management - management endpoint Inbound 3443 APIManagement VirtualNetwork
Dependency from Log to Event Hub policy and monitoring agent Outbound 5672 VirtualNetwork EventHub
Access Azure Cache for Redis Instances between Role Instances Inbound
Outbound
6379-6383 VirtualNetwork VirtualNetwork Also, for ISE to work with Azure Cache for Redis, you must open these outbound and inbound ports described in the Azure Cache for Redis FAQ.
Azure Load Balancer Inbound * AzureLoadBalancer VirtualNetwork

Create your ISE

To create your integration service environment (ISE), follow these steps:

  1. In the Azure portal, on the main Azure menu, select Create a resource. In the search box, enter "integration service environment" as your filter.

    Create new resource

  2. On the Integration Service Environment creation pane, choose Create.

    Choose "Create"

  3. Provide these details for your environment, and then choose Review + create, for example:

    Provide environment details

    Property Required Value Description
    Subscription Yes <Azure-subscription-name> The Azure subscription to use for your environment
    Resource group Yes <Azure-resource-group-name> The Azure resource group where you want to create your environment
    Integration service environment name Yes <environment-name> Your ISE name, which can contain only letters, numbers, hyphens (-), underscores (_), and periods (.).
    Location Yes <Azure-datacenter-region> The Azure datacenter region where to deploy your environment
    SKU Yes Premium or Developer (No SLA) The ISE SKU to create and use. For differences between these SKUs, see ISE SKUs.

    Important: This option is available only at ISE creation and can't be changed later.

    Additional capacity Premium:
    Yes

    Developer:
    Not applicable

    Premium:
    0 to 10

    Developer:
    Not applicable

    The number of additional processing units to use for this ISE resource. To add capacity after creation, see Add ISE capacity.
    Access endpoint Yes Internal or External The type of access endpoints to use for your ISE, which determine whether request or webhook triggers on logic apps in your ISE can receive calls from outside your virtual network. The endpoint type also affects access to inputs and outputs in your logic app runs history. For more information, see Endpoint access.

    Important: This option is available only at ISE creation and can't be changed later.

    Virtual network Yes <Azure-virtual-network-name> The Azure virtual network where you want to inject your environment so logic apps in that environment can access your virtual network. If you don't have a network, create an Azure virtual network first.

    Important: You can only perform this injection when you create your ISE.

    Subnets Yes <subnet-resource-list> An ISE requires four empty subnets for creating and deploying resources in your environment. To create each subnet, follow the steps under this table.

    Create subnet

    To create and deploy resources in your environment, your ISE needs four empty subnets that aren't delegated to any service. You can't change these subnet addresses after you create your environment.

    Important

    Subnet names must start with either an alphabetic character or an underscore (no numbers), and doesn't use these characters: <, >, %, &, \\, ?, /.

    Also, each subnet must meet these requirements:

    • Uses the Classless Inter-Domain Routing (CIDR) format and a Class B address space.

    • Uses at least a /27 in the address space because each subnet must have at least 32 addresses as a minimum. For example:

      • 10.0.0.0/27 has 32 addresses because 2(32-27) is 25 or 32.

      • 10.0.0.0/24 has 256 addresses because 2(32-24) is 28 or 256.

      • 10.0.0.0/28 has only 16 addresses and is too small because 2(32-28) is 24 or 16.

      To learn more about calculating addresses, see IPv4 CIDR blocks.

    • If you use ExpressRoute, you have to create a route table that has the following route and link that table with each subnet that's used by your ISE:

      Name: <route-name>
      Address prefix: 0.0.0.0/0
      Next hop: Internet

    1. Under the Subnets list, choose Manage subnet configuration.

      Manage subnet configuration

    2. On the Subnets pane, choose Subnet.

      Add subnet

    3. On the Add subnet pane, provide this information.

      • Name: The name for your subnet
      • Address range (CIDR block): Your subnet's range in your virtual network and in CIDR format

      Add subnet details

    4. When you're done, choose OK.

    5. Repeat these steps for three more subnets.

      Note

      If the subnets you try to create aren't valid, the Azure portal shows a message, but doesn't block your progress.

    For more information about creating subnets, see Add a virtual network subnet.

  4. After Azure successfully validates your ISE information, choose Create, for example:

    After successful validation, choose "Create"

    Azure starts deploying your environment, which usually takes within two hours to finish. Occasionally, deployment might take up to four hours. To check deployment status, on your Azure toolbar, choose the notifications icon, which opens the notifications pane.

    Check deployment status

    If deployment finishes successfully, Azure shows this notification:

    Deployment succeeded

    Otherwise, follow the Azure portal instructions for troubleshooting deployment.

    Note

    If deployment fails or you delete your ISE, Azure might take up to an hour before releasing your subnets. This delay means means you might have to wait before reusing those subnets in another ISE.

    If you delete your virtual network, Azure generally takes up to two hours before releasing up your subnets, but this operation might take longer. When deleting virtual networks, make sure that no resources are still connected. See Delete virtual network.

  5. To view your environment, choose Go to resource if Azure doesn't automatically go to your environment after deployment finishes.

  6. To check the network health for your ISE, see Manage your integration service environment.

  7. To start creating logic apps and other artifacts in your ISE, see Add artifacts to integration service environments.

Add ISE capacity

The Premium ISE base unit has fixed capacity, so if you need more throughput, you can add more scale units, either during creation or afterwards. You can autoscale based on performance metrics or based on a number of additional processing units. If you choose autoscaling based on metrics, you can choose from various criteria and specify the threshold conditions for meeting that criteria. The Developer SKU doesn't include the capability to add scale units.

  1. In the Azure portal, find your ISE.

  2. To review usage and performance metrics for your ISE, on your ISE's main menu, select Overview.

    View usage for ISE

  3. To set up autoscaling, under Settings, select Scale out. On the Configure tab, choose Enable autoscale.

    Turn on autoscaling

  4. For Autoscale setting name, provide a name for your setting.

  5. In the Default section, choose either Scale based on a metric or Scale to a specific instance count.

    • If you choose instance-based, enter the number of processing units between 0 and 10 inclusively.

    • If you choose metric-based, follow these steps:

      1. In the Rules section, choose Add a rule.

      2. On the Scale rule pane, set up your criteria and action to take when the rule triggers.

      3. When you're done, choose Add.

  6. When you're finished with your autoscale settings, save your changes.

Next steps