European Standards EN 301 549
About EN 301 549
Accessibility requirements suitable for information and communications technologies (ICT) products and services are set forth in EN 301 549, which is a set of standards for ICT products and services including websites, software, and digital devices. EN 301 549 was published in 2014 by the European Telecommunications Standards Institute (ETSI) in response to a request from the European Commission, and it was most recently updated in November 2019 to version 3.1.1. EN 301 549 3.1.1 incorporates the WCAG standards for web accessibility.
Microsoft is a major software and cloud-services provider to European states. To assist government customers in making procurement decisions, Microsoft publishes Accessibility Conformance Reports (ACRs) describing the extent to which our products and services support the criteria of EN 301 549. The information in the ACRs can help Microsoft customers determine whether a product or service will meet their specific needs.
Microsoft and EN 301 549
Microsoft’s consideration of EN 301 549 in the development of products and services points to its commitment to accessibility for all customers.
Microsoft in-scope cloud services
- Azure and Azure Government
- Azure DevOps Services
- Dynamics 365 and Dynamics 365 U.S. Government
- Office 365 and Office 365 U.S. Government
- Office 365 U.S. Government Defense
- Windows Server 2016
Microsoft accessibility conformance reports
Find conformance reports for all our products and services.
- Microsoft accessibility site: Get information on using accessibility features and explore how Microsoft innovates to help everyone achieve more.
- Office 365 Accessibility Center: Office 365 resources for people with disabilities.
- Enterprise Disability Answer Desk: Dedicated support for enterprise customers with accessibility questions about our products and services or compliance.
- Compliance on the Microsoft Trust Center