What's new and planned for Dynamics 365 Sales Insights 2019 release wave 2

This topic lists features that are planned to release from October 2019 through March 2020. Because this topic lists features that may not have released yet, delivery timelines may change and projected functionality may not be released (see Microsoft policy).

In the General availability column, the feature will be delivered within the month listed. The delivery date can be any day within that month. Released features show the full date, including the day of release.

This check mark (This feature is released. ) shows which features have been released for public preview or early access and for general availability.

Feature Enabled for Public preview General availability
More personalized and guided assistance End users by admins, makers, or analysts This feature is released. Oct 1, 2019 -
Customize scoring to adapt to organizational needs End users by admins, makers, or analysts This feature is released. Dec 23, 2019
Extend action options taken from the suggested actions Admins, makers, or analysts, automatically This feature is released. Jan 18, 2020
Capture more customer communications End users by admins, makers, or analysts This feature is released. Feb 1, 2020 -
Guide sellers with next best actions through the Assistant Studio End users by admins, makers, or analysts This feature is released. Apr 1, 2019 This feature is released. Oct 1, 2019
Understand how sellers are using suggested actions Admins, makers, or analysts, automatically - This feature is released. Jan 18, 2020
Remove the guesswork with predictive forecasting End users by admins, makers, or analysts - This feature is released. Feb 3, 2020
Uncover hidden insights in your forecasts End users by admins, makers, or analysts - This feature is released. Feb 3, 2020

Description of Enabled for column values:

  • End users, automatically: These features include change(s) to the user experience for end users and are enabled automatically.

  • Admins, makers, or analysts, automatically: These features are meant to be used by administrators, makers, or business analysts and are enabled automatically.

  • End users by admins, makers, or analysts: These features must be enabled or configured by the administrators, makers, or business analysts to be available for their end users.

For a list of the countries or regions where Dynamics 365 business applications are available, see the International availability guide. For more information about geographic areas and data centers (regions), go to the Dynamics 365 and Power Platform availability page.