Overview of Dynamics 365 Connected Store 2020 release wave 1


Some of the functionality described in this release plan has not been released. Delivery timelines may change and projected functionality may not be released (see Microsoft policy). Learn more: What's new and planned

Dynamics 365 Connected Store is a new product that helps store managers understand and manage their connected physical spaces.

  • Grow in-store retail profitability with actionable insights by using data from cloud-connected sensors.

  • Use AI and IoT to turn observational data captured in your store into insights that managers and employees can act on.

  • Learn what’s going on across the business, such as long checkout lines and equipment failures, with insights presented in data visualizations and actionable alerts.

The Dynamics 365 Connected Store observational data is stored in Common Data Service, which makes it possible for analysts and developers to create customized insights and integrate this new class of data into existing Dynamics 365 workflows.

Dynamics 365 Connected Store provides the tools necessary to measure the performance of your physical spaces to make informed, data-driven decisions that help optimize your entire operation, reduce costs, and increase revenue.