Dashboard for key field service metrics

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Important

This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.

Enabled for Public preview Early access General availability
Users, automatically - Aug 3, 2020 Oct 1, 2020

Business value

In order for service managers and dispatchers to ensure they are providing effective service, they need to see the right metrics and measures. This new dashboard provides out-of-the-box field service metrics and measures.

Feature details

This dashboard enables a field service manager or dispatcher to use the field service reports to monitor KPIs.

Note

This feature is available in Unified Interface only.