Difference between the Basic and Enhanced Collaboration Experience with Microsoft Teams
This article provides information about the differences between Basic and Enhanced Collaboration in Microsoft Teams, including the permissions, connection setups, and more.
License and role requirements
Requirement type | You must have |
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License |
More information: |
Security roles |
More information: Primary sales roles |
Know the difference
Before you can start using the collaboration experience, it needs to be turned on in your customer engagement apps in Dynamics 365 (Dynamics 365 Sales, Dynamics 365 Customer Service, Dynamics 365 Field Service, Dynamics 365 Marketing, and Dynamics 365 Project Service Automation).
Enable Basic Collaboration Experience to share documents between a connected Microsoft Teams channel and your customer engagement apps record. To learn how to turn on Basic or Enhanced collaboration, see Enable linking of Dynamics 365 records to Teams channels.
Collaboration type | Description |
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Basic Collaboration Experience |
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Enhanced Collaboration Experience |
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