Create customer surveys with Dynamics 365 Customer Voice

  • Module
  • 9 Units
Beginner
Functional Consultant
Business User
Dynamics 365
Customer Voice
Sales

Obtaining customer feedback can help you make better business decisions. In this module, you will get started with creating surveys.

Learning objectives

In this module, you will:

  • Create your first survey with a theme and custom branding.
  • Learn when to use branching rules to guide respondents through a survey.
  • Personalize surveys with variables.

Prerequisites

Basic understanding of the Microsoft Dynamics 365 Customer Voice app