Work with others by practicing active listening

Module
9 Units

Beginner

Developer

Student

Azure

Learn how to work with others by practicing active listening.

Learning objectives

After completing this module, you'll be able to:

Realize how active listening creates more effective communication.
Improve relationships in your technology workplace by using active listening.
Set ground rules for respectful and effective communication.
Apply active listening strategies in computer science.

Prerequisites

An open mind and a willingness to learn about the expectations and responsibilities of managing, mentoring, or collaborating with others in a technology workspace or educational environment.

Introduction min
What is effective communication? min
Identify the role of active listening in teamwork min
Exercise - Reflect on your experiences min
Set ground rules for effective communication min
Practice active listening strategies min
Exercise - Reflect on active listening techniques min
Module assessment min
Summary min