Use activity reports for Microsoft Teams
You can use activity reports in the Microsoft 365 admin center to see how users in your organization are using Microsoft Teams. For example, if some don't use Microsoft Teams yet, they might not know how to get started or understand how they can use Teams to be more productive and collaborative. Your organization can use the activity reports to decide where to prioritize training and communication efforts.
How to view the Teams reports in the Reports dashboard
In the Microsoft 365 admin center, select Reports > Usage.
On the Usage page, choose Select a report, and then under Microsoft Teams in the list of reports, choose the report you want to view.
Teams activity reports that are available
There are currently two activity reports you can view:
Microsoft Teams user activity report
The Teams user activity report gives you a view of the most common activities that your users perform in Teams. This includes how many people engage in a chat in a channel, how many communicate via private chat message, and how many participate in calls or meetings. You can see this information for your whole organization, as well as for each individual user.
Interpret the Microsoft Teams user activity report
You can get a view into Teams user activity by looking at the Activity and Users charts.
| Callout | Description |
|---|---|
| 1 | The Teams user activity report can be viewed for trends over the last 7 days, 30 days, 90 days, or 180 days. However, if you click into a particular time range in the report, the table (7) will show data for 30 days, up to the date (2) for when the report was generated. |
| 2 | Each report has a date for when this report was generated. The reports usually reflect a 24 to 48 hour latency from time of activity. |
| 3 | The Activity view shows you the number of Microsoft Teams activities by activity type. The activity types are number of team chat messages, private chat messages, calls, and meetings. |
| 4 | The Users view shows you the number of users by activity type. The activity types are number of team chat messages, private chat messages, calls, and meetings. |
| 5 | The X axis on the charts is the selected date range for the specific report.
|
| 6 | You can filter the series you see on the chart by clicking on an item in the legend. For example, on the Activity chart, click or tap Channel messages, Chat messages, Calls, or Meetings to see only the info related to each one. Changing this selection doesn't change the information in the grid table. |
| 7 | The list of active teams across the widest (180-day) reporting time frame. The activity count will vary according to the date selection. To see the following information the table, make sure you add the columns to the table.
|
| 8 | Click or tap Columns to add or remove columns in the table. |
| 9 | Click or tap Export to export report data to an Excel .csv file. This exports data of all users and enables you to do simple sorting and filtering for further analysis. If you have less than 2,000 users, you can sort and filter within the table in the report itself. If you have more than 2,000 users, you will have to export the data to filter and sort the report. |
Microsoft Teams device usage report
The Teams device usage report provides you with information about how your users connect to Teams, including mobile apps. The report helps you understand which devices are popular in your organization and how many users work on the go.
Interpret the Microsoft Teams device usage report
You can get a view into Teams device usage by looking at the Users and Distribution charts.
| Callout | Description |
|---|---|
| 1 | The Teams device report can be viewed for trends over the last 7 days, 30 days, 90 days, or 180 days. However, if you click into a particular time range in the report, the table (7) will show data for 30 days, up to the date (2) for when the report was generated. |
| 2 | Each report has a date for when this report was generated. The reports usually reflect a 24 to 48 hour latency from time of activity. |
| 3 | The Users view shows you the number of daily users by device type. |
| 4 | The Distribution view shows you the number of users by device over the selected time period. |
| 5 |
|
| 6 | You can filter the series you see on the chart by clicking on an item in the legend. For example, on the Distribution chart, click or tap Windows, Mac, Linux, Web, iOS, or Android to see only the info related to each one. Changing this selection doesn't change the information in the grid table. |
| 7 | The list of active teams across the widest (180-day) reporting time frame. The activity count will vary according to the date selection. To see the following information in the table, make sure you add the columns to the table.
|
| 8 | Click or tap Columns to add or remove columns in the table. |
| 9 | Click or tap Export to export report data to an Excel .csv file. This exports data of all users and enables you to do simple sorting and filtering for further analysis. If you have less than 2,000 users, you can sort and filter within the table in the report itself. If you have more than 2,000 users, you will have to export the data to filter and sort the report. |
Who can access the Teams activity reports
The activity reports can be accessed by users that are assigned:
- Global admin role
- Product-specific admin role (Exchange, Skype for Business, or SharePoint)
- Reports reader role
Reports reader role
You can assign the Reports reader role to people who don’t have administrator rights but are responsible for driving adoption or tracking license usage of Teams. To learn how to assign roles, read Assign administrator and non-administrator roles to users with Azure Active Directory.
Other information on the Reports dashboard
At-a-glance activity widget
The Reports dashboard includes the usage data from Teams in the at-a-glance activity widget, which gives you a cross-product view of how users communicate and collaborate using the other various services in Microsoft 365 or Office 365.
Teams activity card
The Teams activity card on the Reports dashboard gives you an overview of the activity in Teams, including the number of active users, so that you can quickly understand how many users are using the service. Clicking the activity card on the dashboard takes you to the Teams user activity report.
