Manage behavior settings

Use Behavior settings to adjust how model-driven apps in Dynamics 365, such as Dynamics 365 Sales and Customer Service, appear and functions.

These settings can be found in the Power Platform admin center by going to Environments > [select an environment] > Settings > Product >Behavior.

Make sure you have the System Administrator or System Customizer security role or equivalent permissions to update the business closures.

Check your security role

  • Follow the steps in View your user profile.
  • Don’t have the correct permissions? Contact your system administrator.


Settings Description
Basic behavior
Auto save Default: On. If On, after a record is created (initially saved), any changes made to a form will automatically be saved thirty seconds after the change is made. The 30-second period starts again after a change is made. If no changes are made, the automatic save doesn’t happen. More information: Manage auto-save
Load default static content from Content Delivery Network Default: On. Customer engagement apps will load out-of-the-box static content from the Azure Content Delivery Network (CDN) service. For firewall restrictions and IP approved list related issues, system administrators can select Off to disable the Azure Azure Content Delivery Network feature.
Share reassigned records with original owner Default: Off. Select whether a record is shared with the original owner of the record, or completely reassigned to another user.
Open in application mode Default: Off. Select On to enable application mode. When this mode is enabled, customer engagement apps can be opened in a browser without menus, navigation, or toolbars. Hiding these parts of the browser causes customer engagement apps to appear like a separate application rather than a website.
Use Unified Interface only Default: Off. When you enable Unified Interface Only, all your apps, including those designed for the legacy web client, run in Unified Interface all the time. Environments with legacy web client apps will show a notification on the home page, prompting System Administrators to update those apps to Unified Interface.
Use legacy form rendering Default: Off. For compatibility, use the legacy form rendering engine. Note that performance may be adversely affected. If you have forms that include unsupported customizations, these enhancements can cause compatibility problems. To avoid this, you can temporarily turn the form enhancements off by setting to On. We recommend that you reset this setting to Off after addressing scripting problems so you can take advantage of optimized forms. Note: When a form that includes unsupported customizations is used, such as unsupported JavaScript, the form may fail to load or the user will receive an error message.
  • If the form just fails, set the Use legacy form rendering option to On. If the form loads after you select this option, you may have unsupported customizations.
  • If the user receives an error, select "View the data that will be sent to Microsoft" and see the details in the tags.
Full name display order Default: First Name. Select the order in which you want customer and user names to be displayed.
Display currencies using Default: Currency symbol. Set how to display currencies, either by a currency symbol, which is the default setting, or by currency code. For example, a currency symbol could be $, and the currency code could be USD.
Pricing decimal precision Default: 0. Select how many decimal points to use for a currency.
Display behavior
Show app download message Default: On. If On, users will see a message regarding downloading the Dynamics 365 for tablets app.
Show legacy app to everyone, not just admin Default: On. The legacy web app, also known as Dynamics 365 - custom, is hidden from end users when a new environment is provisioned. It is always visible to those with System Administrator and System Customizer roles, and to other custom roles with similar privileges. More information: Dynamics 365 - custom.
Legacy app name Enter the label to use for the legacy app. This appears on the Dynamics 365 home page. The legacy label is Dynamics 365 - custom. More information: Dynamics 365 - custom.
Show welcome screen on sign in Default: On.
Show Microsoft Power Automate on forms and in the site map Default: On. Select On to enable embedded Power Automate flows in your organization. More information: Enable embedded Power Automate to automate processes.
Show dashboard cards in expanded state Default: Off. Select On to see the detailed card form in a dashboard. If set to Off, only the header and minimal details are displayed in the card form.


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