Roles in Microsoft Viva Topics

When you use Viva Topics in your Microsoft 365 environment, your users can have the following roles:

Topic viewer

Topic viewers are users in your organization who can view topics highlighted in their SharePoint modern site, Microsoft Search through SharePoint and Office.com and the topic center. They can view more details about a topic on the topic page.

For topic highlights and their topic pages to be visible to a topic viewer, the user must:

  • Be assigned a Viva Topics license by their Microsoft 365 admin.
  • Be allowed to have visibility to topics. This task is done by the Viva Topics admin in the Viva Topics settings page in the Microsoft 365 admin center.

Topic contributor

Topic contributors are users in your organization that not only have topic viewer permissions, but who also can edit an existing topic or create a new topic. They have an important role in manually “curating” the information in a topic page (both AI or manually provided) to ensure its quality.

Users who have topic contributor permissions will see an Edit button displayed on Topic pages, which allows them to make updates to and publish a topic.

A topic contributor can also create and publish a new topic through their topic center.

To create and edit a topic, the user must:

Knowledge manager

Knowledge managers are users who manage topics in your organization. Topic management is done through the Manage topics page in the topic center, and it's only visible to knowledge managers.

On the Manage topics page, knowledge managers can do the following tasks:

  • View AI-suggested topics.
  • Review topics to confirm that they're valid.
  • Remove topics that you don’t want visible to your users.

Additionally, a knowledge manager can edit existing topics or create new ones.

To manage topics, the user must:

Users who have a good overall knowledge of your business can be good candidates for the knowledge manager role. Such people might not only have the knowledge to know if topics are valid or not, but might also know people within the company who are related to those topics.

Knowledge managers need to be able to coordinate with all Viva Topics stakeholders in their organization to know how to configure it. For example, if a new project has sensitive information, the knowledge manager needs to be informed so that they can make sure that the SharePoint site is not crawled for topics, or specific topic names need to be excluded.

Viva Topics admin

Viva Topics admins are admins who set up and configure Viva Topics in your Microsoft 365 environment. They also manage the Viva Topics settings after set up has completed. To administer Viva Topics, you must be a Microsoft 365 global administrator, or a SharePoint administrator and Groups administrator, since setup and management are done in the Microsoft 365 admin center.

During setup, Viva Topics admins can configure Viva Topics to:

  • Select which SharePoint sites will be crawled for topics.
  • Select which licensed users who can view topics (topic viewers).
  • Select which topics will be excluded from being identified.
  • Select which licensed users who can create and edit topics (topic contributors).
  • Select which licensed users who can manage topics (knowledge managers).
  • Name the topic center.