Windows 10, version 1809 and Windows Server 2019

Find information on known issues and the status of the rollout for Windows 10, version 1809 and Windows Server 2019. Looking for a specific issue? Press CTRL + F (or Command + F if you are using a Mac) and enter your search term(s).

Current status:
Windows 10, version 1809 is designated for broad deployment and available for any user who manually selects “Check for updates” via Windows Update. The recommended servicing status is Semi-Annual Channel.

Known issues

This table offers a summary of current active issues and those issues that have been resolved in the last 30 days.

SummaryOriginating updateStatusLast updated
Startup to a black screen after installing updates
Your device may startup to a black screen during the first logon after installing updates.

See details >
OS Build 17763.557

June 11, 2019
KB4503327
Mitigated
June 14, 2019
04:41 PM PT
Devices with some Asian language packs installed may receive an error
After installing the KB4493509 devices with some Asian language packs installed may receive the error, "0x800f0982 - PSFX_E_MATCHING_COMPONENT_NOT_F

See details >
OS Build 17763.437

April 09, 2019
KB4493509
Mitigated
May 03, 2019
10:59 AM PT
Certain operations performed on a Cluster Shared Volume may fail
Certain operations, such as rename, performed on files or folders on a Cluster Shared Volume (CSV) may fail with the error, "STATUS_BAD_IMPERSONATION_LEVEL (0xC00000A5)".

See details >
OS Build 17763.253

January 08, 2019
KB4480116
Mitigated
April 09, 2019
10:00 AM PT
Devices with Realtek Bluetooth radios drivers may not pair or connect as expected
Devices with some Realtek Bluetooth radios drivers, in some circumstances, may have issues pairing or connecting to devices.

See details >
OS Build 17763.503

May 14, 2019
KB4494441
Resolved
KB4501371
June 18, 2019
02:00 PM PT
Event Viewer may close or you may receive an error when using Custom Views
When trying to expand, view or create Custom Views in Event Viewer, you may receive an error and the app may stop responding or close.

See details >
OS Build 17763.557

June 11, 2019
KB4503327
Resolved
KB4501371
June 18, 2019
02:00 PM PT
Printing from Microsoft Edge or other UWP apps may result in the error 0x80070007
Attempting to print from Microsoft Edge or other Universal Windows Platform (UWP) apps, you may receive an error.

See details >
OS Build 17763.379

March 12, 2019
KB4489899
Resolved
KB4501371
June 18, 2019
02:00 PM PT
Opening Internet Explorer 11 may fail
Internet Explorer 11 may fail to open if Default Search Provider is not set or is malformed.

See details >
OS Build 17763.529

May 21, 2019
KB4497934
Resolved
KB4503327
June 11, 2019
10:00 AM PT
Issue using PXE to start a device from WDS
Using PXE to start a device from a WDS server configured to use Variable Window Extension may cause the connection to the WDS server to terminate prematurely.

See details >
OS Build 17763.379

March 12, 2019
KB4489899
Resolved
KB4503327
June 11, 2019
10:00 AM PT
Audio not working on monitors or TV connected to a PC via HDMI, USB, or DisplayPort
Upgrade block: Microsoft has identified issues with certain new Intel display drivers, which accidentally turn on unsupported features in Windows.

See details >
OS Build 17763.134

November 13, 2018
KB4467708
Resolved
May 21, 2019
07:42 AM PT

Issue details

June 2019

DetailsOriginating updateStatusHistory
Startup to a black screen after installing updates
We are investigating reports that a small number of devices may startup to a black screen during the first logon after installing updates.


Affected platforms:
  • Client: Windows 10, version 1809; Windows 10 Enterprise LTSC 2019; Windows 10, version 1803
  • Server: Windows Server 2019
Workaround: To mitigate this issue, press Ctrl+Alt+Delete, then select the Power button in the lower right corner of the screen and select Restart. Your device should now restart normally.

Next steps: We are working on a resolution and will provide an update in an upcoming release.

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OS Build 17763.557

June 11, 2019
KB4503327
Mitigated
Last updated:
June 14, 2019
04:41 PM PT

Opened:
June 14, 2019
04:41 PM PT
Devices with Realtek Bluetooth radios drivers may not pair or connect as expected
In some circumstances, devices with Realtek Bluetooth radios may have issues pairing or connecting to Bluetooth devices due to a driver issue.

Affected platforms:
  • Client: Windows 10, version 1809; Windows 10 Enterprise LTSC 2019
  • Server: Windows Server 2019
Resolution: This issue was resolved in KB4501371.

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OS Build 17763.503

May 14, 2019
KB4494441
Resolved
KB4501371
Resolved:
June 18, 2019
02:00 PM PT

Opened:
June 14, 2019
05:45 PM PT
Event Viewer may close or you may receive an error when using Custom Views
When trying to expand, view, or create Custom Views in Event Viewer, you may receive the error, "MMC has detected an error in a snap-in and will unload it." and the app may stop responding or close. You may also receive the same error when using Filter Current Log in the Action menu with built-in views or logs. Built-in views and other features of Event Viewer should work as expected.

Affected platforms:
  • Client: Windows 10, version 1903; Windows 10, version 1809; Windows 10 Enterprise LTSC 2019; Windows 10, version 1803; Windows 10, version 1709; Windows 10, version 1703; Windows 10, version 1607; Windows 10 Enterprise LTSC 2016; Windows 10 Enterprise LTSC 2015; Windows 8.1; Windows 7 SP1
  • Server: Windows Server 2019; Windows Server 2016; Windows Server 2012 R2; Windows Server 2012; Windows Server 2008 R2 SP1; Windows Server 2008 SP2
Resolution: This issue was resolved in KB4501371.

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OS Build 17763.557

June 11, 2019
KB4503327
Resolved
KB4501371
Resolved:
June 18, 2019
02:00 PM PT

Opened:
June 12, 2019
11:11 AM PT
Opening Internet Explorer 11 may fail
Internet Explorer 11 may fail to open if Default Search Provider is not set or is malformed.

Affected platforms:
  • Client: Windows 10, version 1809; Windows 10 Enterprise LTSC 2019; Windows 10, version 1803; Windows 10, version 1709; Windows 10, version 1703; Windows 10 Enterprise LTSC 2016; Windows 10, version 1607
  • Server: Windows Server 2019; Windows Server 2016
Resolution: This issue was resolved in KB4503327.

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OS Build 17763.529

May 21, 2019
KB4497934
Resolved
KB4503327
Resolved:
June 11, 2019
10:00 AM PT

Opened:
June 05, 2019
05:49 PM PT

May 2019

DetailsOriginating updateStatusHistory
Devices with some Asian language packs installed may receive an error
After installing the April 2019 Cumulative Update (KB4493509), devices with some Asian language packs installed may receive the error, "0x800f0982 - PSFX_E_MATCHING_COMPONENT_NOT_FOUND."

Affected platforms:
  • Client: Windows 10, version 1809; Windows 10 Enterprise LTSC 2019
  • Server: Windows Server, version 1809; Windows Server 2019
Workaround:
  1. Uninstall and reinstall any recently added language packs. For instructions, see "Manage the input and display language settings in Windows 10".
  2. Click Check for Updates and install the April 2019 Cumulative Update. For instructions, see "Update Windows 10".
Note: If reinstalling the language pack does not mitigate the issue, reset your PC as follows:
  1. Go to Settings app -> Recovery.
  2. Click on Get Started under "Reset this PC" recovery option.
  3. Select "Keep my Files".
Next steps: Microsoft is working on a resolution and will provide an update in an upcoming release.

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OS Build 17763.437

April 09, 2019
KB4493509
Mitigated
Last updated:
May 03, 2019
10:59 AM PT

Opened:
May 02, 2019
04:36 PM PT
Printing from Microsoft Edge or other UWP apps may result in the error 0x80070007
When attempting to print from Microsoft Edge or other Universal Windows Platform (UWP) applications you may receive the error, "Your printer has experienced an unexpected configuration problem. 0x80070007e."
 
Affected platforms:
  • Client: Windows 10, version 1809; Windows 10 Enterprise LTSC 2019
  • Server: Windows Server, version 1809; Windows Server 2019
Resolution: This issue was resolved in KB4501371

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OS Build 17763.379

March 12, 2019
KB4489899
Resolved
KB4501371
Resolved:
June 18, 2019
02:00 PM PT

Opened:
May 02, 2019
04:47 PM PT

March 2019

DetailsOriginating updateStatusHistory
Issue using PXE to start a device from WDS
After installing KB4489899, there may be issues using the Preboot Execution Environment (PXE) to start a device from a Windows Deployment Services (WDS) server configured to use Variable Window Extension. This may cause the connection to the WDS server to terminate prematurely while downloading the image. This issue does not affect clients or devices that are not using Variable Window Extension. 

Affected platforms:
  • Client: Windows 10, version 1809; Windows 10 Enterprise LTSC 2019; Windows 10, version 1803; Windows 10, version 1607; Windows 10 Enterprise LTSC 2016; Windows 8.1
  • Server: Windows Server, version 1809; Windows Server 2019; Windows Server, version 1803; Windows Server 2016; Windows Server 2012 R2; Windows Server 2012
Resolution: This issue was resolved in KB4503327.

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OS Build 17763.379

March 12, 2019
KB4489899
Resolved
KB4503327
Resolved:
June 11, 2019
10:00 AM PT

Opened:
March 12, 2019
10:00 AM PT

January 2019

DetailsOriginating updateStatusHistory
Certain operations performed on a Cluster Shared Volume may fail
Certain operations, such as rename, that you perform on files or folders that are on a Cluster Shared Volume (CSV) may fail with the error, "STATUS_BAD_IMPERSONATION_LEVEL (0xC00000A5)". This occurs when you perform the operation on a CSV owner node from a process that doesn’t have administrator privilege. 

Affected platforms: 
  • Client: Windows 10, version 1809; Windows 10 Enterprise LTSC 2019; Windows 10, version 1803; Windows 10, version 1709; Windows 10, version 1703; Windows 10, version 1607; Windows 10 Enterprise LTSC 2016; Windows 10, version 1507; Windows 10 Enterprise LTSB 2015; Windows 8.1
  • Server: Windows Server, version 1809; Windows Server 2019; Windows Server, version 1803; Windows Server, version 1709; Windows Server 2016; Windows Server 2012 R2; Windows Server 2012
Workaround: Do one of the following:  
  • Perform the operation from a process that has administrator privilege. 
  • Perform the operation from a node that doesn’t have CSV ownership. 
Next steps: Microsoft is working on a resolution and will provide an update in an upcoming release.

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OS Build 17763.253

January 08, 2019
KB4480116
Mitigated
Last updated:
April 09, 2019
10:00 AM PT

Opened:
January 08, 2019
10:00 AM PT

November 2018

DetailsOriginating updateStatusHistory
Audio not working on monitors or TV connected to a PC via HDMI, USB, or DisplayPort
Upgrade block: Microsoft has identified issues with certain new Intel display drivers. Intel inadvertently released versions of its display driver (versions 24.20.100.6344, 24.20.100.6345) to OEMs that accidentally turned on unsupported features in Windows. 
 
As a result, after updating to Windows 10, version 1809, audio playback from a monitor or television connected to a PC via HDMI, USB-C, or a DisplayPort may not function correctly on devices with these drivers.
Note: This Intel display driver issue is different from the Intel Smart Sound Technology driver (version 09.21.00.3755) audio issue previously documented.

Affected platforms:
  • Client: Windows 10, version 1809; Windows 10 Enterprise LTSC 2019
  • Server: Windows Server, version 1809; Windows Server 2019 
Next steps: Intel has released updated drivers to OEM device manufacturers. OEMs need to make the updated driver available via Windows Update. For more information, see the Intel Customer Support article.

Resolution: Microsoft has removed the safeguard hold.



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OS Build 17763.134

November 13, 2018
KB4467708
Resolved
Resolved:
May 21, 2019
07:42 AM PT

Opened:
November 13, 2018
10:00 AM PT