Understand your Azure Enterprise Agreement bill

Azure customers with an Enterprise Agreement receive an invoice when they exceed the organization's credit or use services that aren't covered by the credit.

Your organization's credit includes your Azure Prepayment (previously called monetary commitment). Azure Prepayment is the amount your organization paid upfront for usage of Azure services. You can add Azure Prepayment funds to your Enterprise Agreement by contacting your Microsoft account manager or reseller.

This tutorial applies only to Azure customers with an Azure Enterprise Agreement.

In this tutorial, you learn how to:

  • Review invoiced charges
  • Review service overage charges
  • Review Marketplace invoice

Prerequisites

To review and verify the charges on your invoice, you must be an Enterprise Administrator. For more information, see Understand Azure Enterprise Agreement administrative roles in Azure. If you don't know who the Enterprise Administrator is for your organization, contact support.

Review invoiced charges for most customers

This section doesn't apply to Azure customers in Australia, Japan, or Singapore.

You receive an Azure invoice when any of the following events occur during your billing cycle:

  • Service overage: Your organization's usage charges exceed your credit balance.
  • Charges billed separately: The services your organization used aren't covered by the credit. You're invoiced for the following services despite your credit balance:
    • Canonical
    • Citrix XenApp Essentials
    • Citrix XenDesktop
    • Registered User
    • Openlogic
    • Remote Access Rights XenApp Essentials Registered User
    • Ubuntu Advantage
    • Visual Studio Enterprise (Monthly)
    • Visual Studio Enterprise (Annual)
    • Visual Studio Professional (Monthly)
    • Visual Studio Professional (Annual)
  • Marketplace charges: Azure Marketplace purchases and usage aren't covered by your organization's credit. So, you're invoiced for Marketplace charges despite your credit balance. In the Enterprise Portal, an Enterprise Administrator can enable and disable Marketplace purchases.

Your invoice will display Azure usage charges with costs associated to them first, followed by any marketplace charges. If you have a credit balance, it's applied to Azure usage and your invoice will display Azure usage and marketplace usage without any cost last.

Compare your combined total amount shown in the Enterprise portal in Reports > Usage Summary with your Azure invoice. The amounts in the Usage Summary don't include tax.

Sign in to the Azure EA portal. Then, select Reports. On the top-right corner of the tab, switch the view from M to C and match the period on the invoice.

Screenshot that shows M + C option in Usage summary.

The combined amount of Total Usage and Azure Marketplace should match the Total Extended Amount on your invoice. To get more details about your charges, go to Download Usage.

Screenshot showing the Download Usage tab

Review invoiced charges for other customers

This section only applies to Azure customers in Australia, Japan, or Singapore.

You receive one or more Azure invoices when any of the following events occur:

  • Service overage: Your organization's usage charges exceed your credit balance.
  • Charges billed separately: The services your organization used aren't covered by the credit. You're invoiced for the following services:
    • Canonical
    • Citrix XenApp Essentials
    • Citrix XenDesktop
    • Registered User
    • Openlogic
    • Remote Access Rights XenApp Essentials Registered User
    • Ubuntu Advantage
    • Visual Studio Enterprise (Monthly)
    • Visual Studio Enterprise (Annual)
    • Visual Studio Professional (Monthly)
    • Visual Studio Professional (Annual)
  • Marketplace charges: Azure Marketplace purchases and usage aren't covered by your organization's credit and are billed separately. In the Enterprise Portal, an Enterprise Administrator can enable and disable Marketplace purchases.

When you have charges due for service overages and charges that are billed separately during the billing period, you get one invoice. It includes both types of charges. Marketplaces charges are always invoiced separately.

Review service overage charges for other customers

This section only applies if you are in Australia, Japan, or Singapore.

Compare your total usage amount in the Enterprise portal in Reports > Usage Summary with your service overage invoice. The service overage invoice includes usage that exceeds your organization's credit, and/or services that aren't covered by the credit. The amounts on the Usage Summary don't include tax.

Sign in to the Azure EA portal then select Reports. On the top-right corner of the tab, switch the view from M to C and match the period on the invoice.

Screenshot that shows M + C option in Usage summary.

The Total Usage amount should match the Total Extended Amount on your service overage invoice. To get more information about your charges, go to Download Usage > Advanced Report Download. The report doesn't include taxes or charges for reservations or marketplace charges.

Screenshot that shows Advanced report Download on the Download usage tab.

The following table lists the terms and descriptions shown on the invoice and on the Usage Summary in the Enterprise portal:

Invoice term Usage Summary term Description
Total Extended Amount Total Usage The total pre-tax usage charge for the specific period before the credit is applied.
Commitment Usage Commitment Usage The credit applied during that specific period.
Total Sale Total Overage The total usage charge that exceeds your credit amount. This amount doesn't include tax.
Tax Amount Not applicable Tax that applies to the total sale amount for the specific period.
Total Amount Not applicable The amount due for the invoice after the credit is applied and tax is added.

Review Marketplace invoice

This section only applies if you are in Australia, Japan, or Singapore.

Compare your Azure Marketplace total on Reports > Usage Summary in the Enterprise portal with your marketplace invoice. The marketplace invoice is only for Azure Marketplace purchases and usage. The amounts on the Usage Summary already include a tax which is determined by the publisher.

Sign in to the Enterprise portal and then select Reports. On the top-right corner of the tab, switch the view from M to C and match the period on the invoice.

Screenshot that shows M + C option  on Usage summary.

The Azure Marketplace total should match the Total Sale on your marketplace invoice. To get more information about your usage-based charges, go to Download Usage. Under Marketplace Charges, select Download. The marketplace price includes a tax as determined by the publisher. Customers won't receive a separate invoice from the publisher to collect tax on the transaction.

Screenshot that shows download option under Marketplace charges.

View price sheet information

Enterprise administrators can view the price list associated with their enrollment for Azure services.

To view the current price sheet:

  1. In the Azure Enterprise portal, select Reports and then select Price Sheet.
  2. View the price sheet or select Download.

Example showing price sheet information

To download a historical price list:

  1. In the Azure Enterprise portal, select Reports and then select Download Usage.
  2. Download the price sheet.

Example showing where to download an older price sheet

Some reasons for differences in pricing:

  • Pricing might have changed between the previous enrollment and the new enrollment. Price changes can occur because pricing is contractual for specific enrollment from the start date to end date of an agreement.
  • When you transfer to new enrollment, the pricing changes to the new agreement. The pricing is defined by your price sheet, which might be higher in the new enrollment.
  • If an enrollment goes into an extended term, the pricing also changes. Prices change to pay-as-you-go rates.

Request detailed usage information

Enterprise administrators can view a summary of their usage data, Azure Prepayment consumed, and charges associated with additional usage in the Azure Enterprise portal. The charges are presented at the summary level across all accounts and subscriptions.

To view detailed usage in specific accounts, download the usage detail report by going to Reports > Download Usage.

Note

The usage detail report doesn't include any applicable taxes. There might be a latency of up to eight hours from the time usage was incurred to when it's reflected on the report.

For indirect enrollments, your partner needs to enable the markup function before you can see any cost-related information.

Reports

Enterprise administrators can view a summary of their usage data, Azure Prepayment consumed, and charges associated with additional usage in the Azure Enterprise portal. The charges are presented at the summary level across all accounts and subscriptions.

Azure Enterprise reports

  • Usage summary and graphs
  • Service usage report
  • Balance and charge report
  • Usage detail report
  • Azure Marketplace charges report
  • Price sheet
  • Advanced report download
  • CSV report formatting

To view the usage summary reports and graphs:

  1. Go to the Azure Enterprise portal.
  2. Select Reports on the left pane.
  3. Select the Usage Summary tab.
  4. Select the commitment term from the date ranges menu on the top left.
  5. Select the period or month on the graph to view additional detail.
  6. On this tab, you can:
    • View a graph of month-over-month usage with a breakdown of usage, service overcharge, charges billed separately, and Azure Marketplace charges.
    • Filter by departments, accounts, and subscriptions below the graph.
    • Toggle between Charge-by-Services breakdown and Charge-by-Hierarchy breakdown.
    • View the details of Azure services, charges billed separately, and Azure Marketplace charges.

Service usage report

The service usage report page allows enterprise administrators to view a summary of their service usage data. Usage is presented at the summary level across all accounts and subscriptions. To view detailed usage, you can filter the report by accounts or subscriptions.

Note

There may be a latency of up to five days between the incurred usage date and when that usage is reflected on this report.

To view the report:

  1. Sign in to the Azure Enterprise portal.
  2. Select Reports on the left navigation.
  3. Select the Usage Summary tab.
  4. Select the date range.
  5. Choose which accounts or subscriptions to view.
  6. Optionally, you can:
    • Change the view between Charge by Services and Charge by Hierarchy to display different breakdowns.
    • View details of Service Name, Unit of Measure, Consumed Units, Effective Rate, and Extended Cost.

Download CSV reports

The monthly report download page allows enterprise administrators to download several reports as CSV files. Downloadable reports include:

  • Balance and charge report
  • Usage detail report
  • Azure Marketplace charges report
  • Price sheet

To download reports:

  1. From the Azure Enterprise portal, select Report.
  2. Select Usage Download from the top ribbon.
  3. Select Download next to the appropriate month's report.

CSV report formatting issues

Customers viewing the Azure Enterprise portal's CSV reports in euros might encounter formatting issues that involve commas and periods.

For example, you may see:

ServiceResource ResourceQtyConsumed ResourceRate ExtendedCost
Hours 24 0,0535960591133005 12,863,054,187,192,100,000,000

You should see:

ServiceResource ResourceQtyConsumed ResourceRate ExtendedCost
Hours 24 0,0535960591133005 1,2863054187192120000000

This formatting issue occurs because of default settings in Excel's import functionality. Excel imports all fields as 'General' text and assumes that a number is separated in the mathematical standard. For example: "1,000.00".

If a European currency uses a period (.) for the thousandth place separator and a comma for the decimal place separator (,), it will display incorrectly. For example: "1.000,00". The import results may vary depending on your regional language setting.

To import the CSV file without formatting issues:

  1. In Microsoft Excel, go to File > Open. The Text Import Wizard will appear.
  2. Under Original Data Type, choose delimited. Default is Fixed Width.
  3. Select Next.
  4. Under Delimiters, select the check box for Comma. Clear Tab if it's selected.
  5. Select Next.
  6. Scroll over to the ResourceRate and ExtendedCost columns.
  7. Select the ResourceRate column. It appears highlighted in black.
  8. Under the Column Data Format section, select Text instead of General. The column header will change from General to Text.
  9. Repeat steps 8 and 9 for the Extended Cost column, and then select Finish.

Tip

If you have set CSV files to automatically open in Excel, you must use the Open function in Excel instead. In Excel, go to File > Open.

Balance and charge report

The balance and charge report offers a monthly summary of information on balances, new purchases, Azure Marketplace service charges, adjustments, and overage charges.

All rows in the Azure Service Commitment summary table remain static month-over-month. You'll find details for all purchases and adjustments under the New Purchase Details and Adjustment Details sections.

Download the balance and charge report

  1. Sign in to the Azure Enterprise portal as an enterprise administrator.
  2. Select Reports on the left pane.
  3. Select the Report Download tab.
  4. Select the appropriate month under the Balance and Charge column and select to download the report.

Usage detail report

The usage detail report offers a monthly summary of an enrollments consumption of services and quantities. It includes information on meter names, meter types, and consumed quantities.

Download the usage detail report

  1. Sign in to the Azure Enterprise portal as an enterprise administrator.
  2. Select Reports on the left navigation.
  3. Select the Download Usage tab.
  4. Select the appropriate month under the Usage Detail column and select to download the report.

Azure Marketplace charges in Azure Enterprise portal reports

There are two types of Azure Marketplace charges:

  • Usage-based: Products measured in transactional units. For example, virtual machines are charged hourly, Bing API searches are charged by number of searches.
  • Monthly fee: Billed monthly based on usage or access.

For more information on Azure Marketplace charges, see the Azure Marketplace FAQs.

To view the different charges in the Azure Enterprise portal:

  • Usage summary report: Shows both usage based and monthly fee Azure Marketplace charges.
  • Marketplace charges report: Shows only the usage-based Azure Marketplace charges. One-time fees aren't shown.

Note

Azure Marketplace is not available for MPSA enrollments.

Advanced report download

For reporting on specific date ranges or accounts, you can use the advanced report download. As of August 30, 2016, the format of the output file is CSV to accommodate larger record sets.

  1. In the Azure Enterprise portal, select Advanced Report Download.
  2. Select Appropriate Date Range.
  3. Select Appropriate Accounts.
  4. Select Request Usage Data.
  5. Select Refresh button until the report status updates to Download.
  6. Download the report.

Reporting for non-enterprise administrators

Enterprise administrators can give department administrators (DA) and account owners (AO) permissions to view charges on an enrollment. Account owners with access are able to download CSV reports specific to their account and subscriptions. They can also view the information visually under the reporting section of the Azure Enterprise portal.

To enable access:

  1. Sign in to the Azure Enterprise portal as an enterprise administrator.
  2. Select Manage on the left navigation.
  3. Select the Enrollment tab.
  4. Under the Enrollment Detail section, select the pencil icon next to DA View Charges or AO View Charges.
  5. Select Enabled.
  6. Select Save.

To view reports:

  1. Sign in to the Azure Enterprise portal as a department administrator or an account owner.
  2. Select Reports on the left navigation.
  3. Select the Usage Summary tab to view information on the account and subscription visually.
  4. Select Usage Download to view the CSV reports.

Department administrators and account owners are unable to view charges when using the Advanced Report Download function. Costs display as $0.

Account owner permissions to view charges extend to account owners and all users who have permissions on associated subscriptions. If you're an indirect customer, cost features must be enabled by your channel partner.

Power BI reporting

Power BI reporting is available for EA direct, partner, and indirect customers who have access to view billing information.

Power BI Pro

Power BI Pro is available for EA customers. With Power BI Pro, you can generate and share reports to effectively manage your cost data. It also has additional collaboration and data refresh features. Power BI Pro offers higher data capacity and data streaming limits.

To access Microsoft Azure Consumption Insights:

  1. Go to Microsoft Azure Consumption Insights.
  2. Select Get It Now.
  3. Provide an enrollment number and the number of months, and then select Next.
  4. Provide your API access key to connect. You can find the key for your enrollment in the Enterprise portal.
  5. Select Sign In to automatically start the import process.
  6. When complete, a new dashboard, report, and model appear in the navigation pane. Select the dashboard to view your imported data.

Tip

To access the legacy Power BI EA content pack:

  1. Go to the Power BI website.

  2. Sign in with a valid work or school account.

    The work or school account can be the same or different than what you use to access the enrollment through the Azure Enterprise portal.

  3. On the dashboard of services, select Microsoft Azure Enterprise and select Connect.

  4. On the Connect to Azure Enterprise screen, fill in the fields:

    • Azure Environment URL: https://ea.azure.com
    • Number of Months: from 1 to 36
    • Enrollment Number: your enrollment number
  5. Select Next.

  6. In Authentication Key Box, enter the API key.

    You can get the API key in the Azure Enterprise portal under the Download Usage tab. Select API Access Key, and then paste the key into the Account Key box.

  7. Data takes approximately 5-30 minutes to load in Power BI, depending on the size of the data sets.

Glossary of processes for calculating the resource rate

  • Total RAW Units: Consumed quantity in the detailed usage report.
  • MOCP Resource Per Unit: The upstream usage system emits the usages for each service in different units. (Preset)
  • Consumption Per Unit: Azure Enterprise unit of measure. (Preset)
  • Price: Unit price from the Azure Enterprise portal.
  • Total Cost: Extended cost from the detailed usage report, or the commitment usage plus overage from the Azure Enterprise portal.

Charges calculations

  • Convert to consumed MOCP resources = ROUND(Total RAW Units * MOCP Resource Per Unit,4)
  • Convert to consumed units = Consumed MOCP Resources / Consumption per Unit
  • Calculate total cost = Consumed Units * Price

Logic in the Usage Calculation Logic

Resource Rate = Total Cost /(Total RAW Units / MOCP Resource Per Unit)

The resource rate is derived based on your charges. It might not match the actual unit price in the price sheet.

In the download usage data report, you can see raw resource usage up to six decimal places. This data is used for overage charge calculations. However, usage data shown in the Azure Enterprise portal is rounded to four decimal places for commitment units and truncated to zero decimals for overage units. Under the Azure Enterprise portal, all overage usage is charged for full units only. You might see a large difference between the unit price and the resource rate for usage that is charged as overage or in mixed months.

Next steps

In this tutorial, you learned how to:

  • Review invoiced charges
  • Review service overage charges
  • Review Marketplace invoice

Continue to the next article to learn more using the Azure EA portal.