Microsoft Dynamics 365 documentation
-
Solutions
- Sales
- Customer Service
- Field Service
- Project Service Automation
-
Operations
-
Get started
Learn about Dynamics 365 for Operations
-
What's new
Discover what's new in this release
-
BI & reporting
Design and use reports for your business
-
Financial management
Manage accounts receivable, accounts payable, general ledger, and other financial operations
-
Human capital management
Manage employees, benefits, and workplace safety
-
Localizations
Find information about features for your country/region
-
Organisation administration
Configure your organisation, global address books, number sequences, and workflows
-
Project management & accounting
Manage projects
-
Retail & commerce
Configure and use retail functionality
-
Supply chain management
Manage your supply chain from manufacturing to distribution
-
System administration & Lifecycle Services
Administer your implementation and environment
-
-
Financials
-
Dynamics 365 for Financials is currently available only in the US and Canada.
-
Get started
Jump in to Dynamics 365 for Financials, a solution for small and medium-sized businesses
-
Financial management
Manage core financial tasks for your business
-
Supply chain management
Manage your supply chain from purchasing to sales
-
Opportunity management
Manage opportunities and relationships to support your sales efforts
-
Manage projects
Manage time sheets and projects
-
Manage sales
Use sales orders and invoices to sell products
-
Manage purchasing
Use purchase orders and invoices to manage and track costs
-
Manage inventory
Create items and track your inventory
-
Manage fixed assets
Manage fixed assets and depreciation
-
Tips and tricks
Have a question? Check here.
-
-
Customer Insights
-
Get started
Learn about Dynamics 365 for Customer Insights
-
About preview
Learn about what to expect from a preview
-
In this release
Learn about constraints and known issues
-
Overview
Learn what Customer Insights is all about
-
Step-by-step configuration
Learn how to get your first instance of Customer Insights up and running
-
Step-by-step customer 360
Learn how to create custom views to know your customers better
-
Step-by-step role-based security
Learn how to use role-based access control in your Customer Insights service instance
-
Step-by-step embedding Customer Insights widgets in other UI
Learn how to embed Customer Insights widgets in other applications
-
-
Additional Services
-
Gamification
Learn how to use game design elements to engage and motivate people to achieve business goals
-
Portals
Learn how to use Dynamics 365 portal capabilities to create customer, partner, employee, and other portals
-
Unified Service Desk
Learn how to install and use Unified Service Desk to create call centre applications for customer service agents
-
Voice of the Customer surveys
Get valuable feedback from your customers about your products or services. Review feedback as you work a sale or resolve a case.
-
- Mobile Apps
- Power BI Content Packs
-
Developer
- Sales
- Customer Service
- Field Service
- Project Service Automation
-
Operations
-
Get started
Jump in to developing for Dynamics 365 for Operations
-
Visual Studio and X++
Learn about the IDEs and languages for Dynamics 365 for Operations
-
User interface development
Understand UI concepts
-
Analysis and reporting
Extend and customise analytics and reporting
-
Retail development
Extend and customise retail functionality
-
Data entities
Learn about data entities and create your own
-
Continuous delivery
Manage environments and deploy code
-
Application development
Develop applications for Dynamics 365 for Operations
-
-
Financials
-
Dynamics 365 for Financials is currently available only in the US and Canada.
-
Get started
Jump in to developing for Dynamics 365 for Financials
-
Extend and customize Dynamics 365 for Financials
Extend and customize Dynamics 365 for Financials
-
Developer Centre for Dynamics NAV
Find information about the code base for Dynamics NAV, a close relation of Dynamics 365 for Financials
-
-
Customer Insights
-
Programming reference
Explore the programming interface for Customer Insights
-
About Customer Insights web services
Learn when and how you will use these web services
-
Customer Insights API quick reference
Find the information you need to use the Customer Insights API
-
Metadata type definitions
Find information about metadata types used with the Customer Insights API
-
Azure Resource Manager (ARM) API reference
Find information about using Azure Resource Manager API with Customer Insights
-
Hub API reference
Find information about Customer Insights Hub APIs
-
- Additional Services
- Mobile Apps
