Sales returns from registered customers for goods with an overseas place of supply

GST is destination based tax i.e consumption tax, which means tax is levied where goods and services are consumed and accrue to that state. The supply of goods or services or both when the supplier is located in India and the place of supply is outside India shall be treated as a supply of goods or services or both in the course of inter-state trade or commerce.

A customer can require to return the goods or issue credit note due to various reasons like damaged goods, quality issues etc.

Process of sale return from a registered customer with overseas place of supply is explained in this document.

Create a sales return order or credit memo

1. Choose the icon, enter Sales Return Order or Sales Credit Memo, and then choose the related link.
2. Select Customer on Sales Return Order or Sales Credit Memo header, GST customer type should be Registered.
3. Select G/L Account on Sales Return Order or Sales Credit Memo line. GST Group Code, HSN/SAC Code shouldn't be blank on the G/L Account.
4. POS Out of India field on Sales Return Order or Sales Credit Memo header should be marked as True.

For example, there's a sales credit memo for INR 10,000 and 18% IGST has to be charged on the credit memo amount.

• GST calculation appears in the Fact Box, as following:

  Component	Amount
  GST Base Amount	10,000
  IGST	1800

• GL Entries for Intra-State Return or Credit Note of services for overseas place of supply to registered customer as following:

  Particulars	Amount
  Service Account	10000
  IGST Payable Account	1800
  Customer Account	-11800

See also

Sale Return from Registered and Unregistered Customer

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