Inline suggestions in Outlook

What are inline suggestions in Outlook?

Inline suggestions in Outlook are brief data and AI-driven notifications that appear in Outlook while you are either reading or composing an email or a meeting invitation.

Inline suggestions can help boost your productivity and that of your team by displaying useful suggestions, tips, and best practices around managing email and running meetings. They help inform and guide you in making effective email and meeting decisions. They can also help you reclaim focus hours and build better collaboration habits, in addition to other practical benefits. Types of inline suggestions lists some of the inline suggestions you might see in Outlook.


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How inline suggestions work

Insights can display inline suggestions in the following ways.

  1. While composing a meeting invitation or an email.

    inline suggestions meeting image 01

    In this example, the suggestion is shown at the top of an email, reminding you of the after-hours impact you’ll generate for your colleagues. It suggests you clarify the email's urgency, so that recipients know if it can wait until working hours. Alternatively, you can hide the suggestion temporarily by selecting Dismiss this message.

  2. While reading an email or a calendar invitation.

    inline suggestions email image 02

  3. While reading an email, it might remind you of a potential outstanding task for the email sender. Selecting the link takes you to Insights, which shows you the list of task items.

    inline suggestions meeting image 03

Why don’t I see any inline suggestions?

Inline suggestions are available in the latest versions of Outlook for the web and Outlook for Windows with Microsoft 365 or Office 365 licenses. In Outlook for Windows, inline suggestions will show up while reading or composing email and while you have a meeting invitation open. In Outlook for the web, inline suggestions only show while reading email and meetings. These suggestions are not currently available in Outlook for Mac, Outlook for iOS, and Outlook for Android.

Also, verify that the Insights add-in is installed in Outlook. If it is not installed, you can add it by following the steps in Add the Insights Outlook add-in.

Providing feedback

You can provide feedback for a suggestion by selecting Feedback in the suggestion. If you send a thumbs down, you'll see less of that suggestion. Or you can always give us general feedback on anything with the smiley face icon at the upper-right of the Insights Add-in panel.

inline suggestions feedback

Types of inline suggestions

The following are a few of the suggestions you might see in Outlook.

Get more time to focus

Where it shows up What it says How it helps
Reading pane (meeting invitation)                                         Looks like you have a lot of meetings this/next week. Would you like to reserve some time for focused work? See available times                 Reminds you (the meeting attendee who has a heavy meeting load) to book time for focused work
Reading pane (meeting invitation)                 This meeting conflicts with your scheduled focus time. Do you want to move your focus block? See available times                                                 Helps you to protect your focus time block, by suggesting that you move a booked focus session to another time when a meeting request conflicts with it.

Stay up-to-date with important relationships

Where it shows up What it says How it helps
Reading pane (email)                   You may have outstanding tasks for sender. Would you like to review now? See my tasks Reminds you that there might be outstanding task items for the sender.                                

Reduce after-hours work and team impact

Where it shows up What it says How it helps
Email compose                             There are some open times during your working hours to catch up on email. Book time Suggests that you book time during the day to do email instead of catching up after hours.

Build better collaboration habits

Where it shows up What it says How it helps
Meeting compose                                 Could this meeting be 45 minutes? Build in some buffer time and save attendees time. Shorten meeting Suggests that you shorten hour-long meetings to 45 minutes.                                                                    

Opt out of inline suggestions

  1. To opt out of inline suggestions in Outlook, select the Insights icon on the Outlook Home ribbon.

    Insights icon in Outlook

    If you are using Outlook on the web, the Insights icon is in the ellipsis menu when reading an email message or when sending a new message.

    insights icon in Outlook on the web

  2. Select the Settings (gear) icon in the Insights Add-in panel.

    Insights settings

  3. In Settings, for Productivity inline suggestions, change the setting to Off.

    Turn productivity inline suggestions off

If I am opted out, can I opt back in?

Yes; if you opt yourself out, you can opt back in any time to regain access to inline suggestions.