tyntec WhatsApp Business
Enables WhatsApp communication channel using the tyntec Conversations API to improve your communication ability
This connector is available in the following products and regions:
| Service | Class | Regions |
|---|---|---|
| Logic Apps | Standard | All Logic Apps regions except the following: - Azure Government regions - Azure China regions - US Department of Defense (DoD) |
| Power Automate | Premium | All Power Automate regions except the following: - US Government (GCC) - US Government (GCC High) - China Cloud operated by 21Vianet - US Department of Defense (DoD) |
| Power Apps | Premium | All Power Apps regions except the following: - US Government (GCC) - US Government (GCC High) - China Cloud operated by 21Vianet - US Department of Defense (DoD) |
| Contact | |
|---|---|
| Name | tyntec support |
| URL | https://www.tyntec.com/get-help-support |
| support@tyntec.com |
| Connector Metadata | |
|---|---|
| Publisher | tyntec GmbH |
| Website | https://www.tyntec.com |
| Privacy policy | https://www.tyntec.com/data-privacy-statement |
| Categories | Communication;Commerce |
The “tyntec WhatsApp Business” connector enriches communication capabilities of Power Apps, Power Automation or Azure Logic Apps by enabling a two-way WhatsApp channel. It allows you to send notifications, alerts, memos, or customer engagement materials using the tyntec Conversations API.
Pre-requisites
You will need the following to proceed:
- A Microsoft Power Apps or Power Automate plan with custom connector feature
- tyntec API Key
- WhatsApp Business Account provided by tyntec
- WhatsApp Message Template approved by WhatsApp
How to get API Key?
- Sign up/Login to your tyntec account
- Click on API settings
- In the API settings, click on New API KEY
- Copy the newly assigned API key
How to get WhatsApp Business Account Number?
- Follow up the guideline on tyntec website
How to get WhatsApp Message Template?
- Follow up the guideline on tyntec webiste
Creating a connection
The connector supports the following authentication types:
| Default | Parameters for creating connection. | All regions | Not shareable |
Default
Applicable: All regions
Parameters for creating connection.
This is not shareable connection. If the power app is shared with another user, another user will be prompted to create new connection explicitly.
| Name | Type | Description | Required |
|---|---|---|---|
| apikey | securestring | The apikey for this api | True |
Throttling Limits
| Name | Calls | Renewal Period |
|---|---|---|
| API calls per connection | 100 | 60 seconds |
Actions
|
Send Whats |
Send WhatsApp Template message |
| Status Check |
Check for status of your message |
|
Whats |
Send free form message |
Send WhatsApp Template message
Send WhatsApp Template message
Parameters
| Name | Key | Required | Type | Description |
|---|---|---|---|---|
|
to
|
to | True | string |
Receiver's phone number |
|
from
|
from | True | string |
Your WhatsApp Business Account Number |
|
templateId
|
templateId | True | string |
Your template id |
|
language-policy
|
policy | True | string |
language policy |
|
language-code
|
code | True | string |
language code |
|
type
|
type | True | string |
type |
|
type
|
type | string |
type of parameter |
|
|
subType
|
subType | string |
Used for Call to action buttons |
|
|
url
|
url | string |
url |
|
|
type
|
type | string |
Type of used media |
|
|
filename
|
filename | string |
filename |
|
|
text
|
text | string |
text |
Returns
| Name | Path | Type | Description |
|---|---|---|---|
|
messageId
|
messageId | string |
messageId |
Status Check
Check for status of your message
Parameters
| Name | Key | Required | Type | Description |
|---|---|---|---|---|
|
message ID
|
id | True | string |
messageId |
Returns
| Name | Path | Type | Description |
|---|---|---|---|
|
messageId
|
messageId | string |
messageId |
|
deliveryChannel
|
deliveryChannel | string |
deliveryChannel |
|
status
|
status | string |
status |
|
timestamp
|
timestamp | string |
timestamp |
WhatsApp Free-Form Message
Send free form message
Parameters
| Name | Key | Required | Type | Description |
|---|---|---|---|---|
|
to
|
to | string |
to |
|
|
from
|
from | string |
from |
|
|
type
|
type | string |
type |
|
|
url
|
url | string |
url |
|
|
caption
|
caption | string |
caption |
|
|
contentType
|
contentType | string |
contentType |
|
|
text
|
text | string |
text |
Returns
| Name | Path | Type | Description |
|---|---|---|---|
|
messageId
|
messageId | string |
messageId |
Triggers
| Incoming message |
Triggers on Incoming message |
Incoming message
Triggers on Incoming message