Enable or disable Outlook Voice Access for users in Exchange Server

Applies to: Exchange Server 2013, Exchange Server 2016

You can enable or disable access to Outlook Voice Access for UM-enabled users who are associated with a Unified Messaging (UM) mailbox policy. Outlook Voice Access is a feature used by UM-enabled users to access their mailbox over a phone. By default, this setting is enabled.

For additional management tasks related to UM mailbox policies, see UM mailbox policy procedures.

What do you need to know before you begin?

Tip

Having problems? Ask for help in the Exchange forums. Visit the forums at Exchange Server.

Use the EAC to enable or disable Outlook Voice Access

  1. In the EAC, navigate to Unified Messaging > UM dial plans. In the list view, select the UM dial plan you want to change, and then click Edit Edit icon..

  2. Under UM Mailbox Policies, select the UM mailbox policy you want to manage, and then click Edit Edit icon..

  3. On the UM Mailbox Policy page, select or clear the check box next to Allow Outlook Voice Access.

  4. Click Save.

Use the Shell to enable or disable Outlook Voice Access

This example allows users who are associated with the UM mailbox policy MyUMMailboxPolicy to use Outlook Voice Access.

Set-UMMailboxPolicy -identity MyUMMailboxPolicy -AllowSubscriberAccess $true

This example prevents users who are associated with the UM mailbox policy MyUMMailboxPolicy from using Outlook Voice Access.

Set-UMMailboxPolicy -identity MyUMMailboxPolicy -AllowSubscriberAccess $false