Unified Messaging permissions

The permissions required to manage Unified Messaging services and features on Exchange 2016 Mailbox servers vary depending on the procedure being performed or the cmdlet you want to run.

Note

Unified Messaging is not available in Exchange 2019.

To find out what permissions you need to perform the procedure or run the cmdlet, do the following:

  1. In the table below, find the feature that is most related to the procedure you want to perform or the cmdlet you want to run.

  2. Next, look at the permissions required for the feature. You must be assigned one of those role groups, an equivalent custom role group, or an equivalent management role. You can also click on a role group to see its management roles. If a feature lists more than one role group, you only need to be assigned one of the role groups to use the feature. For more information about role groups and management roles, see Understanding Role Based Access Control.

  3. Now, run the Get-ManagementRoleAssignment cmdlet to look at the role groups or management roles assigned to you to see if you have the permissions that are necessary to manage the feature.

    Note

    You must be assigned the Role Management management role to run the Get-ManagementRoleAssignment cmdlet. If you don't have permissions to run the Get-ManagementRoleAssignment cmdlet, ask your Exchange administrator to retrieve the role groups or management roles assigned to you.

If you want to delegate the ability to manage a feature to another user, see Delegate role assignments.

UM component permissions

You can configure settings for the UM components and features in the following table.

Users who are assigned the View-Only Management role group can view the configuration of the features in the following table. For more information, see View-only Organization Management.

Feature Permissions required
UM auto attendants Organization Management
Unified Messaging Management
UM call answering rules Organization Management
Unified Messaging Management
UM call data and summary reports Organization Management
Unified Messaging Management
UM Call Router service (front-end) Organization Management
Unified Messaging Management
UM dial plans Organization Management
Unified Messaging Management
UM hunt groups Organization Management
Unified Messaging Management
UM IP gateways Organization Management
Unified Messaging Management
UM mailbox policies Organization Management
Unified Messaging Management
UM mailboxes Organization Management
Unified Messaging Management
UM prompts Organization Management
Unified Messaging Management
UM service (back-end) Organization Management
Server Management