Remote provisioning and sign in for Teams Android devices
IT admins can remotely provision and sign in to a Teams Android device. To provision a device remotely, the admin needs to upload the MAC IDs of the devices being provisioned and create a verification code. The entire process can be completed remotely from the Teams admin center.
Review the supported devices
The following list shows the Android device firmware requirements.
|Device category||Device model||Firmware version|
|Teams phones||Yealink T55/T56/T58||188.8.131.52|
|Teams phones||Yealink VP59||184.108.40.206|
|Teams phones||Yealink CP960||220.127.116.11|
|Teams phones||Yealink MP56/MP54/MP58||18.104.22.168|
|Teams phones||Crestron UC-2||22.214.171.124|
Add a device MAC address
Complete the following steps to provision a new device.
- Sign in to the Teams admin center.
- Expand Devices.
- Select Provision new device from the Actions tab.
In the Provision new devices window, you can either add the MAC address manually or upload a file.
Manually add a device MAC address
From the Awaiting Activation tab, select Add MAC ID.
Enter the MAC ID.
Enter a location, which helps technicians identify where to install the devices.
Select Apply when finished.
Upload a file to add a device MAC address
- From the Awaiting Activation tab, select Upload MAC IDs.
- Download the file template.
- Enter the MAC ID and location, and then save the file.
- Select file, and then select Upload.
Generate a verification code
You need a verification code for the devices. The verification code is generated in bulk or at the device level and is valid for 24 hours.
From the Awaiting Activation tab, select an existing MAC ID. A password is created for the MAC address and is shown in the Verification Code column.
Provide the list of MAC IDs and verification codes to the field technicians. You can export the detail directly in a file and share the file with the technician who is doing the actual installation work.
Provision the device
When the device is powered on and connected to the network, the technician provisions the device. These steps are completed on the Teams device.
The technician selects Provision device from the Settings.
The technician enters the device-specific verification code in the provided input field.
Once the device is provisioned successfully, the tenant name appears on the sign-in page.
Sign in remotely
The provisioned device appears in the Awaiting sign in tab. Start the remote sign-in process by selecting the individual device.
Select a device from the Awaiting sign in tab.
Follow the instructions in Sign in a user, and then select Close.